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“The staff do not have the Word ' Yes ' in their vocabularly” 1 of 5 stars
Review of Harbour Plaza 8 Degrees

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Harbour Plaza 8 Degrees
4.0 of 5 Hotel   |   No.199 Kowloon City Road, Tokwawan, Kowloon | Kowloon,, Hong Kong, China (Kowloon City)   |  
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Hotel amenities
Special Offer
Free Wi-Fi & Room Upgrade
Ranked #166 of 691 Hotels in Hong Kong
3.5 of 5 stars 476 Reviews
Florida City, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“The staff do not have the Word ' Yes ' in their vocabularly”
1 of 5 stars Reviewed April 6, 2013

I have stayed at the Luxe Manor in Tsim Sha Tsui in the past and have an idea of what to expect from a starred HK Hotel, I am horribly disappointed by the service offered by Harbour Plaza 8 Degrees, rooms are filthy, staff just have the word ' NO' in their mouth. The Management just ignore your basic request. They enter your room even with a sign saying "do not disturb" For the rates they charge for access to the Club Lounge, they provide just a few drinks, At their breakfast buffet they are reluctant to replenish. Do not clean the rooms regularly which are worn out. I would definitely not return to this Hotel and not recommend this Hotel to anybody as they do not even provide the Basics.

Room Tip: Don't book this Hotel, unless you are prepared for a nightmare.
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  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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476 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 24, 2013

Staff friendly. Very clean only rooms are bit small and bathrooms are tiny. But lively easy to access mtr station. Pool was closed and kids were disappointed. But we had a great experience. Concierge were very helpful and front disk. Elevators very fast and very smart too!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Southampton, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 24, 2013 via mobile

Friendly staff, lovely pool side area on decking (nice for evening drink). Great breakfast but very expensive evening option. We found chef.com noodle bar in adjacent street which was great value. Too far to walk to main shops in Kowloon but shuttle bus on offer. Shower very good, clean room and large queen size bed. Overall good for a 1 night stop.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 17, 2013

I recently stayed in this hotel for 4 nights, the hotel itself is quite pleasant, but if your a going to Hong Kong to see the sights, then this isn't the place to stay. This part of Kowloon City isn't a great location for tourists, some distance from the main attractions and there is no metro station nearby.

The breakfasts are good, but quite expensive and the rooms are clean, if a little on the small side.

Be careful if you sign-up for the wifi package, you can ONLY use one device, if you use a second device, there will be a further charge.

Stayed March 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 28, 2013

The biggest problem with the hotel is the location. It is a fair way out of Kowloon in an area that seems to be popular with motor mechanics. The view from our room was of a Tyre workshop - quite amusing watching watching them change tyres on the road. You need to go into town to find any decent restaurants - not too bad as taxis are very cheap.

The hotel is OK. The rooms are fairly small, but this is Hong Kong. Not impressed with the plastic cups and glasses and this is the first hotel where I have been asked to pay a room deposit before getting the key (Hong Kong $1000)

We had a problem with the extractor fan in the bathroom which would not turn off. We were promised it would be dealt with immediately as it was noisy at night - we stayed two days and it still had not been sorted.

I would only stay if the price was spectacularly low - but even then it would probably be worth spending a little more and getting a better place to stay

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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 20, 2013

The staff there are very friendly and helpful and the check in process was quick. Amenities in our room was fine except, when we first entered in our room there was a very bad odour. We thought it was just stuffy and the windows had not been opened for awhile. We asked for air spray which the hotel kindly sent a housemaid to spray it for us. We then went to the hotel courtyard for high tea, after about an hour we returned to our room and the odour was just as bad as it was before.

Whilst we were staying in the room we noticed the bathroom doesn't seem to have that same odour, in fact it felt like it was odouless when compared to the other part of the room. We finally decided to call reception and advise of the situation and asked if we could change room which the hotel helpfully said yes and quickly arranged another room for us. We really appreciated for that as I did not want to stay in that room any longer. A note, that the room was on level 4.

We moved to level 17, when we entered the room the air was noticeably much clearer and doesn't smell like wee.

To be honest, I think the odour comes from the carpet.

If I were to rank the hotel I would say 3 star, with friendly service and helpful staff 3 and a half star - to be harsh I don't think it it's 4 star hotel. (I can't stand smelly room)

Generally, I won't come back to this hotel.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manila, Philippines
1 review
4 of 5 stars Reviewed January 30, 2013

Room are cozy & elegant, staff are always with a smile. Food on the restaurant is real good plus the location is a block away from my work place. I will always stay here whenever I am in Hong Kong. This was our fourth stay with this particular hotel. We just love it!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbour Plaza 8 Degrees

Address: No.199 Kowloon City Road, Tokwawan, Kowloon | Kowloon,, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Kowloon City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Best Value Hotel in Hong Kong
#95 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Harbour Plaza 8 Degrees 4*
Number of rooms: 702
Official Description (provided by the hotel):
Located near the Kai Tak Cruise Terminal and Mongkok area, close to Tsimshatsui shopping, entertainment and sightseeing destinations, MTR Hunghom Station, Kowloon Bay & Kwun Tong are conveniently reachable by the complimentary hotel shuttle bus. The award winning Harbour Plaza 8 Degrees has a unique twist to its lobby, designed with utmost innovation creating an optical illusion where it feels as if you're inside Italy's Leaning Tower of Pisa. Features 702 guestrooms and suites, boasting a 32-inch LCD TV, in-room Wi-Fi access, mini-bar, tea & coffee-making facilities. Two restaurants offer International, Asian, Halal and Indian cuisines, one inviting bar, a full service Business Centre, a well-equipped Fitness Centre, a relaxing sauna and a distinctively shaped outdoor swimming pool, children's pool and whirlpool surrounded by a lush landscape. Three Executive Floors with a Harbour Club Lounge offering complimentary afternoon tea, evening refreshments, breakfast buffet at Cafe 8 Degrees, etc. Offering hospitable service and excellent facilities, Harbour Plaza 8 Degrees distinguishes itself admirably among travelers appealing to business, leisure, family vacation or romantic getaway looking for comfortable and pleasurable accommodation at great value. Please note hotel outdoor swimming pool will be closed during winter from 01 December 2014 and will open till further notice. ... more   less 
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Also Known As:
Harbour Plaza 8 Degrees Hotel Hong Kong
Harbour Plaza 8 Degrees Hong Kong

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