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“Great Hotel, Great Service, Great Location!” 4 of 5 stars
Review of Dorsett Mongkok Hong Kong

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Dorsett Mongkok Hong Kong
3.5 of 5 Hotel   |   No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok) (Tai Kok Tsui)   |  
Hotel amenities
Ranked #61 of 691 Hotels in Hong Kong
4.0 of 5 stars 1,689 Reviews
Turin, Piemonte, Italy
1 review
“Great Hotel, Great Service, Great Location!”
4 of 5 stars Reviewed September 5, 2013

After much thought we booked a 4 night stay (29/08 - 02/09) at Cosmo Hotel Mongkok online which get us a free internet during promotion. We were not disappointed as the services were excellent (Esp the concierge... they were very helpful & friendly all time).

The room was tiny but bright & clean. The bed was very comfortable. Their hourly shuttle bring us to various stations which made our trip most convenient esp. with a 7 yo kid along.

The location was SUPER - Just outside the hotel, there are restuarants, eaties, shops, minimarts, market,etc... After a long day shopping, we took a taxi from Mongkok MTR back to the hotel which only costs us less than HKD35.

We had a great stay in Cosmo Hotel... Highly recommended!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,689 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
San Jose, California, United States
1 review
4 of 5 stars Reviewed September 5, 2013

The hotel is decent and nice for the price. It offers most of the amenities and the staff are very nice and helpful. The rooms, although small - are clean, modern and aesthetically pleasing. It has a free shuttle service to the key MTR and Ferry stations so it's quite convenient and saves us the walk. I highly recommend this hotel and will come back if I have the chance.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Covina, California
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 4, 2013

The staff is friendly and I can't even begin to describe how comfy the bed sheets were. But the biggest reason I gave it a 3/5 was because they were charging 110 HKD for wifi in the room. Wifi is pretty standard and free in most any hotel I've stayed in Hong Kong. You can use it free in the lobby but that isn't very user friendly when you want privacy.

The buffet wasn't cheap either and the selection was very small. There were a few bars and restaurants very close by and a McDonalds across the street.

It was only about 30-35 HKD to get from Kowloon station to the hotel by cab.

I probably would not stay here again, mostly because of the wifi.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, September 9, 2013
Dear Mr Bill O

Thank you for staying at Cosmo Hotel Mongkok, Hong Kong.

As for the internet service charge, it is actually imposed by the internet service provider instead of our hotel. Please rest assured your concern will definitely be reviewed further with the management, we thank you for your kind understanding.

We have noted your comment on the breakfast selection, we will definitely review the breakfast variety with the restaurant manager for further improvement.

We hope to have the chance to serve you again in the future.
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New Delhi, India
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2013

Hi
The hotel rooms r really small in this tall building with a skyline view
Rooms are neat and quiet and the house keeping is good.
It is decently located in kowloon...It is not too close to the MTR and shopping places but not really far either...the staff at the hotel is not very friendly. I asked for the shopping locations...they just pointed me to a nearby mall and not any of the markets on tripadvisor or google.
Its been raining here a lot and they even take a deposit for the umbrellas apart from the usual checked in room details!

Room Tip: Please check the room area before booking
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, September 9, 2013
Dear SurabhiMedta,

Thank you for staying at Cosmo Hotel Mongkok, Hong Kong.

In fact our hotel is centrally located between Mongkok and Tai Kok Tsui districts, with a short 4-min walk to the nearest Olympic MTR station. Alternatively, guests can also reach the Mongkok MTR station in 5-min with our free shuttle bus service. Moreover, our shuttle bus is also taking guests to and from various shopping and commercial landmarks around the hotel.

Your comment on our hotel staff is also noted. Please rest assured that we will look into this to ensure that all our staff will provide guests the best possible service, we are very sorry for the inconvenience caused.

As for the umbrella, the deposit will be fully refunded to the guests upon return after use.

We look forward to welcoming you back in the near future.
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 4, 2013

an affordable hotel to stay in and they have shuttle bus from kowloon direct to hotel at certain timing.
the room we stayed in is very small which its not possible to open two 29" luggage at the same time. anyway it is just one issue which can be disregard.
staff were very helpful.
they have a few pickup / drop off points and walking distance to the popular streets in Mongkok is about 15mins only.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 4, 2013

i was stranded in HK and after a bad routing with Agoda, the airport staff helped me find this hotel and it ended up being a pleasant surprise. I enjoyed the hour long trip through Hong Kong to this hotel which though not a fancy place had a very comfortable room and helpful staff. I was thankful for this hotel, and would stay there again!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suva
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

We enjoyed our stay at this hotel. Hotel staff were very helpful and always served you with a smile. Even though the room was small we appreciated how the room was efficiently organized and set up. The room was generally clean but house keeping should look under the bed sometimes (We dropped something under the bed, unfortunately). In a great location near train station. Wifi was not free in the room but the free wifi at the reception was enough to check e-mails and updates.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorsett Mongkok Hong Kong

Address: No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok)
Location: China > Hong Kong Region > Hong Kong > Tai Kok Tsui
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#22 Best Value Hotel in Hong Kong
#41 Family Hotel in Hong Kong
#57 Romantic Hotel in Hong Kong
#101 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Dorsett Mongkok Hong Kong 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
Booking this hotel online to enjoy 100M Free WiFi in-room, flexible 24-hour check-in time and a full 24-hour stay! (for hotel official site booking only.This Mong Kok boutique hotel is 100% smoke-free with Ladies Market and Temple Street night market just 10-15 minutes’ walk away for an local shopping experience. Free daily shuttle to Mong Kok, Tsim Sha Tsui and West Kowloon available. 24-hr open fitness studio available. Cosmo Mongkok is a Green City Hotel award winner and a certified Green Globe Hotel. ... more   less 
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Dorsett Mongkok Hong Kong

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