Stayed at the hotel after arriving late night from Vietnam.

LOCATION
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The location was good for us, because we had a late night flight and wanted to just stay there overnight after arrival, before going to another Marriott hotel in the city centre.
However, I wouldn't recommend booking this hotel if you go to Hong Kong for sightseeing. It's about 40 min taxi ride away from City Centre.

ROOMS
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- large and spacious, with large windows
- quite quiet, considering it is near the Airport
- we had to change the room as it had a strong damp smell
- getting to rooms may sometimes take up to 15 mins, considering where your room is. try to get one near the lifts, otherwise you may be walking quite a bit in the corridors

SERVICE
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- The staff seem to be distracted with something all the time
- Check in a bit slow
- No apologies offered after sending us to a smelly Room, instead, they sent us further away from the lifts (15 min to get to [wait for the lift, lift, walk to the room])

Considering the fact I work in a travel industry big company and my wife is a Golden member of Marriott hotels, I would've expected a better treatment.

We inly had o ne night in Hong King abd wanted to make the most of it. We checked our suitcases with the airline (Cathay Pacific- allows you to check bags 48 hours before flight) and took an overnight bag to the hotel via complimentary shuttle. Dropped our bags and walked across the street to catch the Airport Express Train. In downtown Hong Kong 30 minutes later. Terrific!

This is a good Marriott Hotel, with a good service (very very very friendly). It is ideal if you stay for a short time in Hong Kong as it is just next to the airport. However if you want to explore the city or the city night life I recommend to get a hotel in Kowloon or on Hong Kong Island. Sky City is ideal to explore Lantau and the Big Buda, unfortunately I had no time for it... hopefully next time...
The Club Lounge is nice and the finger food good. I was surprised as I saw the breakfast buffet on level one this morning, as it was quite huge.
I did not use the SPA, therefore I did not give a rating for it.
All in all I would give 5* only minus for me is the location, as there is no pub within walking distance, which is important for me.

The hotel is located 10 minutes from Hong Kong International Airport. We stayed there for 4 nights and it was a nice stay.

We went to the hotel's airport counter and they found our reservation and then escorted us to the shuttle to the hotel.

Check-in was great and we got it done on the executive lounge due to our Marriott Rewards status.

We got an upgrade to an executive floor room with lounge access. The lounge was pretty busy during our stay and we had trouble finding somewhere to sit down to eat.

Our room was a typical Marriott room - with 2 double beds. It's much bigger than the rooms in the city in Hong Kong, and the room reminded us of a room in the US. It's comfortable and nice.

Check-out was an disappointment. We got late check-out at 2pm and our keys were disabled at noon. Fortunately the lounge door lock was defect so we could get in. There was no one at the lounge to help us out. We couldn't get back into our room since the keys were disabled. So we waited in the lounge with our bags and after 5 minutes we decided to make a call from the lounge desk to call the front desk. Then someone came up to check us out.

We then needed to get back to the airport - no one brought our bags down for almost 20 minutes! We saw 2 shuttles drove away and finally they got our bags and they brought us to the airport on a special shuttle.

The location of the hotel is far away from everything, if you don't need to be close to the airport, stay somewhere else.

I think I'm a bit disappointed by the hotel. Therefore I only gave 3 out of 5.