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“A Recommended Hotel” 4 of 5 stars
Review of Hyatt Regency Hong Kong, Tsim Sha Tsui

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Hyatt Regency Hong Kong, Tsim Sha Tsui
4.5 of 5 Hotel   |   No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)   |  
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Ranked #28 of 695 Hotels in Hong Kong
Certificate of Excellence
Melbourne, Australia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A Recommended Hotel”
4 of 5 stars Reviewed April 17, 2013

We stayed four nights in a harbour view room on the eighteenth floor. We had a good view of the harbour and light show and the room was reasonably spacious and immaculate. The only downside is the drawer space, two tiny drawers if you wish to unpack from a suitcase.
We enjoyed the buffet meal in the dining room although it is somewhat dark and gloomy. The breakfasts were nice with a large choice.
Service was first class everywhere.
The hotel location is great with easy access to the MTR which either on the rail or walking through the subways enables you to get to get to most places dry if it is raining. We purchased the MTR "Visitors Day Pass" at about AUD 7 per day.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,343 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
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English first
San Francisco
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 16, 2013

A warm Asian modern hotel with the highest quality materials and finishes throughout. If you appreciate high quality construction and attention to detail you'll love this hotel. Our room was huge and couldn't be better or more comfortable. The bathroom itself was magnificent.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, April 18, 2013
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the overall hotel facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 15, 2013

The Hyatt Regency located in Kowloon is a great property. I like the rooms though a tad small. I did not get a view of the harbor as a platinum member which irked me. However, the service was very professional and helpful. The food was decent, not great.

Stayed April 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
99 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed April 14, 2013

The recently located Hyatt Regency in Kowloon is a real treat. A little hard to find, perhaps, on Hanoi Road, it is fresh, luxurious and has excellent service. The upstairs Lobby requires the elevator, but provides good ambiance and a sense of security from the street. Various bars and restaurants add to the value and range of the premises. The staff could not have tried harder to please and the rooms were fresh and very comfortable. Access to the harbour and to the downtown Kowloon area is great.

Room Tip: I took an upgrade to the executive floor as part of my Hyatt Diamond membership.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, April 15, 2013
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the overall hotel service and facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 14, 2013

Just stayed 5 nights at this lovely hotel with my family. Lovely hotel, staff friendly, beds comfy, views awesome & the best hotel to base yourself from as Tsim Sha Tsui station is right underneath. Executive Chef Michael was the best & made my 4 yr old happy with custom made ham & pineapple pizza's & steamed veggies which was extremely accommodating of him. Buffet breakfast & dinners were one if the best I have had. Only downside was the air con being a little too cold in the foyers & restaurant but overall A great stay!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, April 15, 2013
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the hotel service and food at Café as well as your kind compliments to Chef Michael. We were delighted to receive such recognition. We appreciate your feedback about the air-conditioning temperature, this has been addressed with the concerned parties to ensure that our usual high standards are met in future. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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Dubai, United Arab Emirates
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 10, 2013

The rooms are quite small compared to other hyatt properties... centrally located .... we were in the club room... the views were awesome.the rooms are clean and staff is friendly.. ideal location for people to stay near the city.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, CO
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 9, 2013

I spent one night here in late March and received fantastic service in addition to enjoying the facility - and close proximity to HK sites and public transportation. The Lounge provides great views, concierge assistance, and of course a great breakfast. Very much recommended.

Room Tip: Use the HK Express for easy transportation to/from the airport
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, April 10, 2013
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the overall hotel service, food and facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#26 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Official Description (provided by the hotel):
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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