With two teenage boys in tow who thoroughly enjoy Chinese food here in the UK we couldn't wait to get to the Jumbo Floating Restaurant and indulge ourselves.
Wow, what a complete disappointment!
We were met with terrible service, non english speakers who didn't understand us at all. They are cheeky and provide you with an entree that we didn't order (and didn't eat) when we got the bill we realised they wanted to charge us for it - needless to say we refused and returned the full plate to them and asked them to reduce our bill.
We ordered a variety of dishes - some chicken, ribs and a duck.
The rice came out first - just the rice - then the ribs and some chicken - these were both cold so got returned and asked them to bring back a bit hotter - we never saw these again! So the only thing on our table at this time was rice - so we paced ourselves waiting for the other items to return to enjoy. They didn't arrive. Then about 20 minutes later the duck arrived - they kindly cut the skin off in front of us and placed it on some prawn crackers - then took the duck away to cut up in the kitchen - we didn't see this for another 20 minutes.
At this point we were fed up with the tasteless, cold food and the lack of service so we then asked them not to serve us any further food and to give us our bill - we told them we would be happy to pay for what we had eaten (4 plates of rice and some chicken) but nothing else. It got a bit awkward at this point but we stood firm because, to be frank, it was terrible. Our bill, for 4 x drinks, 4 x rice and we agreed to pay for the chicken was around 900HKD (£75.00) - so who knows how much it would have cost us had we been served everything we ordered.
This restaurant is overpriced, lacked flavour and has terrible service.
Personally I wouldn't recommend this to any British traveller - you may be disappointed.
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