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“Very comfortable and convenient” 5 of 5 stars
Review of Shama Causeway Bay Serviced Apartment

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Shama Causeway Bay Serviced Apartment
8 Russell Street, 7/F, Causeway Bay, Hong Kong, China (Causeway Bay)   |  
Hotel amenities
Ranked #77 of 581 hotels in Hong Kong
Singapore, Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Very comfortable and convenient”
5 of 5 stars Reviewed December 30, 2012

Everyone knows its not easy to find a place in downtown causeway bay. Shama is conveniently located in the heart of it, just beside Times Square actually. It's fairly new, stylish and cozy. We got the smallest apartment but we still have a little pantry in the room. Staffs are friendly and really couldn't find any fault. Would definitely go back. Book early as empty rooms are rare. In fact on our second trip this year we couldn't get a room.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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80 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 15, 2012

I've stayed exclusively at Shama CWB for my past 5 trips over the last several years. Reasons are their central location and their apartment layout is a bit more preferable than a standard hotel room for an extended stay. However, I don't think I will return for my next trip.

My experience with the hotel hasn't been great this time. The water temperature is very hard to control. My choice are either lukewarm or really hot. It's still not satisfactory after they fixed it and this was a problem with my previous stay as well. The lights also had a slight explosion when I turned it on one night and my living room end up having no light. It also caused the wifi to go out and they had unapologetically asked if I can just live without wifi for one night. Also, I wasn't given enough toilet paper and I was out one night. All in all, the experience I got from this place just wasn't what I came back for anymore.

The central location draws a huge crowd. It got a bit tiring to have to face the large crowd morning & night. People are just bumping into you constantly and it would be nicer to go back to an area with lesser people.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 3, 2012

I have stayed at this property for couple of weeks in September this year. Its proximity to the main buzz of Causeway Bay Times Square is a boon and sometimes noisy too. Apartments are in ok conditions, need refurbishment...especially the carpets need a good wash or new look. Staff was helpful, kitchenette was too small almost pretentious. Noticed cobwebs on the walls and that although there was a daily cleaning facility, the apartment was not vacuumed daily. Good option for movies at the reception. Loved the small flash cards on tourist places in HK. Overall an average rating as cleanliness could have been better.great location for shopping.

Room Tip: Facing the Times Square will be a boon if you enjoy the buzz of the activities till midnight
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
Top Contributor
51 reviews 51 reviews
50 hotel reviews
Reviews in 47 cities Reviews in 47 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 13, 2012

I am a regular visitor at Shama Central but on this occasion chose Causeway Bay because Shama Central was fully booked.

Sharma Causeway Bay is a great property on Russell Street, immediately across the street from Time Square. This is great because it is so easy to get into the city on the MTR - just exit from Exit A, come out into Time Square and you are at the front door of the apartments.

The Shama is a serviced apartment, not a hotel so does not offer breakfast etc, but otherwise offers everything you would reasonably want. The room I had was modern, very spacious and I certainly couldn't complain about the room itself.

The only downsides are that the bed is not overly comfortable - it is too firm and when travelling for business, the location near in Causeway Bay (3 stops on the MTR or HK$40 in a cab) to the city is certainly not unsurmountable, but not ideal. The other drawback is the relative lack of available food options surrounding the property. There is a 24hour McDonalds two doors down, but unfortunately there were surprisingly few other options.

There is a gym on site (basic but functional) and free wi-fi internet is included in the daily rates.

All in all, recommended place to stay in Causeway Bay.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Frankfurt, Germany
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 7, 2012

first time here and loved it . would be definitely returning again. here are a few points which i learnt.

1. Taxis - most taxi drivers at the airport may not know where this apartment is. just tell them it is on russell street, causeway bay, hong kong and they would immediately know it - cause it is the major taxi stand for time square which is right next to it. there was 4 of us with luggage and it cost us about $350HKG.
2. MTR entry / exit is just across the road . just cross it and turn right ( yes right not left ) and go down the long escalator. it is a still long underground walk to the actual train itself.
3. 1 bedroom apartment is what we had. they converted one sofa to a bed and had another roll away bed for our 2 kids. they were located in the lounge. kitchenette had microwave , large fridge/freezer, cook top. kitchen utensils including plates were provided. the rooms were serviced every day and the washed the dishes for us. free wifi in room for 8 devices
4. this is a service apartment - hence no 24hrs room service, concierge desk etc. office in level 7 can help with services if needed. therefore very great value for money. for the price of a small 4 star hotel room you get a huge apartment ( well relative to hong kong standard ). i think it had combination of short stayer ( like us for 10 days ) and long term clients
5. eating wise, well there is Mcdonalds right next door for real emergencies , otherwise they are everywhere. for breakfast , closest place that's open at 07:00am - turn right upon exiting apartment, cross the street which then leads to under the overpass freeway and restaurant just there on the other side. total distance about 200m or less
6. there is no pool, roof garden was being renovated when we were there. gym was on level 7 as well and not available for room guest unless you paid - i think it was not part of hotel complex.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
146 reviews 146 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 6, 2012

My beau and I stayed in this apartment for 3 weeks during our first month in HK. Location is indeed the value added point of this apartment. It's just opposite of Times Square. When it rains, all I had to do is to cross the street & in less than 10 meters, there is a door near the lift of the Food Forum. It's all indoor walking to the MTR station even though it requires a bit of walk.

Room is fine and space is a luxurious item in HK. Room is just a standard size, I assume. Still we can cook simple food in the kitchen. There are two TVs. The one in the living room is good, the one in the bedroom is too small. In general, room is clean. Housekeeping staff is helpful.

I noticed that reception staff in the 7th floor is working during working hours only. Other than that, there is only one person standing by.

Free coffee and cookies are available at the reception office at 7th floor. There's computer & printer for guest use which is quite useful.

Super City supermarket and food court are in the basement of Times Square. Walk a little bit & I arrived at supermarkets in Sogo and Wellkome which have more down to earth products with cheaper price.

There are 3 restaurants in the building; 2 Japanese & 1 Korean. Different management. Food Forum in Times Square has many mid to high class restaurants. McDonald's is within walking distance.

Washing machine and dryer are available in our floor for all guests. Iron & ironing board are available in the room. Good wifi connection.

Mmm... shower gel, shampoo, conditioner & body lotion are now Thailand products.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hua Hin, Thailand
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 3, 2012

Stayed in one bedroom suites during April 2012 for business

Like -
- Opposite Time Square
- Helpful staffs
- Well equipped
- Small pantry helped w/ late night snack and quick breakfast

Dislike -
- Long walk to MRT / Consider taking taxi from the airport
- Even one bedroom suite, it's still small
- Free Nesspresso coffee at the office
- Difficult to locate for the first time.

Room Tip: Avoid long queuing for taxi, consider asking the staff to call and book the taxi for you.
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Shama Causeway Bay Serviced Apartment

Also Known As:
Shama Causeway Bay Hotel
Shama Causeway Bay Hotel Hong Kong
Shama Causeway Bay Serviced Apartment Hong Kong
Address: 8 Russell Street, 7/F, Causeway Bay, Hong Kong, China
Location: China > Hong Kong > Causeway Bay
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#74 Business Hotel in Hong Kong
#88 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Comprising 110 serviced apartments, Shama's Causeway Bay flagship property resides in the centre of the city's most exciting district, just opposite Times Square, a vibrant shopping and entertainment complex. The surrounding area teems with hip young crowds relishing the dazzling array of shops, restaurants, wine bars, and cinemas. Here, our elegant apartments are relaxing havens fitted-out with custom-designed furniture, soothing textures, and warm tones– the perfect escape from the diversions below. ... more   less 
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