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“Good quality for the price” 4 of 5 stars
Review of Silka West Kowloon Hotel

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Silka West Kowloon Hotel
3.0 of 5 Hotel   |   No.46-48 Anchor Street,Tai kok Tsui, Kowloon, Hong Kong, China (Tai Kok Tsui)   |  
Hotel amenities
Ranked #194 of 691 Hotels in Hong Kong
Bayonne, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good quality for the price”
4 of 5 stars Reviewed February 27, 2014

The hotel is not too far from the Olympic station, which allows to go directly to Hong Kong island. The room was small but very clean, and the staff friendly. There is a buffet for breakfast, but it is a little too expensive in my opinion.
We stayed here for 6 nights, in the end the price was definitely okay, and the hotel didn't boost its price for Chinese New Year.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettIntl, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review, May 1, 2014
Dear Charles

Thank you for staying with us and we are happy to learn that you have an enjoyable experience with us.

Warmest regards
Richard Kwong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

Traveler rating
    27
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    97
    32
    13
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37
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 22, 2014

I stayed in Silka West for 5 nights during End Dec 2013. I have to say its a pleasant stay.

Room Size: Typical small Hongkong hotel room but bigger than those bird-cage apartments.

Cleanliness: Very Clean, The cleaners make sure our messy rooms are cleaned daily.

Toliet: Small,provide toothbrush ,tooth paste , conditioner, hair dryer

TV: Got around 20 channels to choose, some channels are blurry due to poor reception ,got cable channels!

Staff: Friendly !, unlike the usual unfriendly Hong Kong customer service staff

Location: Not easy to walk from Olympic Station. In fact I took 18 min to walk, perhaps I look a longer route. I think its nearer to Mongkok MTR, around 10-15 min to walk to Mongkok MTR.
I think they should advise the guest on how to walk from Mong Kok MTR to the hotel instead of Olympic station. The shuttle service makes up for it.

Nothing to walk around the vicinity of the hotel , but there are several nice dessert shops that opened till 1am close to the hotel. Must try Dessert Prince.!!

Price: $100 SGD /Night during Dec period. About the same price as some shabby bird-caged apartment in Mongkok, so its worth it.

Plus point:There are free hourly shuttle bus that brings you to Mongkok
, Yau Mei Tai, Kowloon, TST, very convenient as there is a airport transfer in Kowloon

Negative Point: Faulty telephone ,The fast dial button links you to another guestroom instead of the reception. The technician says cannot be repaired. Bed is quite hard

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Various, UK, Aus, NZ, HK
Top Contributor
95 reviews 95 reviews
65 hotel reviews
Reviews in 54 cities Reviews in 54 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed January 21, 2014

Its in Olympic/Mongkok area - about 5 minutes walk from Olympic station or 10 mins walk from Mongkok.
The hotel is basic but perfectly functional. The rooms are very small, but you can walk all the way around the bed (yes, I really have stayed in hotels in Hong Kong where you could not walk around the bed!) so not excessively small. The bathroom was small but there is space for a wash kit by the basin (just about). Provides all the normal amenities (toiletries, kettle, tea/office, TV etc). Internet is free and worked fine. The desk is tiny - I would not want to try working in the room for more than 5 minutes (I did, but not for long). Husband and I both stayed there - which was crowded - a single would probably be much easier!
Only annoying thing was that they would not give us two keys, which since we were travelling separately the next morning was pretty irritating. Never had that problem before in a hotel!
I paid HKD560 all-in for this hotel - which is pretty cheap for a HongKong hotel. So - basic but perfectly acceptable for the price paid.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettIntl, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review, January 23, 2014
Dear Fairhsa

We are happy to learn that overall you have found our hotel to be ideal and functional in meeting your expectations. In regards to the extra room key card issue, please allow me to look into this and we will rectify this accordingly.

Best regards
Richard Kwong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2014

Nice to stay and very clean. Small in size, double room looks like a single room. Many restaurants around this place, but need to walk at least 10 min from near by MTR stations. I may consider this hotel for next time. Value for money

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettIntl, Director of MarCom, Dorsett Hospitality International at Silka West Kowloon Hotel, responded to this review, January 23, 2014
Dear Chinnuperiyu 26

Thank you for staying with us and my team and I are happy to learn that you have enjoyed your stay with us.

With best wishes for the new year
Richard Kwong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 18, 2013

Hotel staff are ok and operate like a budget hotel. 13 mins walk to Monkok MTR or 10 mins walk to Olympic MTR. Not easy to find the hotel at night as I experienced it when check in. Many shops and food outlets available around the hotel. Room and toilet are small as usual in HK. May consider again for next trip.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettIntl, Director of Marketing & Communications at Silka West Kowloon Hotel, responded to this review, December 25, 2013
Dear KHChia

Thank you so much for choosing to stay with us during your recent visit to Hong Kong; and we certainly look forward to your return visit soon.

Regards
Richard Kwong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
1 review
2 of 5 stars Reviewed December 15, 2013

The hotel is in North-West Kowloon and the location is not very pleasant (surrounded by hardware shops). I was expecting a bigger room for USD 150 I spent here. However, there was not enough elbow room anywhere. The nearest market (Mong Kok) is around 1 km.

  • Stayed December 2013, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettIntl, Director of Marketing & Communications at Silka West Kowloon Hotel, responded to this review, December 25, 2013
Dear Anurag B

Thank you for your feedback in regards to your recent stay and we do apologise that you did not find the hotel conducive to your needs.

The location of the hotel is one of our key points as it is only 35 minutes drive away from the Hong Kong International Airport, 8 minutes to the Mong Kok East Train Station, 10 minutes away from the China Hong Kong Ferry Terminal and within close proximity to the vibrant district of Tsim Sha Tsui. We also offer complimentary scheduled shuttle service to designated locations for our guests.

In regards to the room size, unfortunately, there's nothing much we can do about this factor; and this scenario is similar to most hotels in Hong Kong. We do have however, different room categories in our hotel to cater to the needs of our guests; and where we lack in this area; we do try to make up for in other aspects such as the convenient location of our hotel, support service from our team members and offering full hotel service even though our hotel is a value-led hotel; to name a few.

However, I do apologise for the fact that you did not quite enjoyed your stay with us; and if there's anything that we can assist for your future visit, please do not hesitate to be in contact with barry.lo@silkahotels.com

Regards
Richard Kwong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 14, 2013

The hotel is well located in a busy but not crazy area close to Olympic and Monkok MTR stations. There are lots of nice and modestly priced restaurants near by. The staff are friendly and helpful. The free wifi in the rooms is very good. My room was small but had everything I needed. The bathroom was very small but the shower was excellent! The room was made up every day but the carpet, net curtains and window in the room weren't too clean.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettIntl, Director of Marketing & Communications at Silka West Kowloon Hotel, responded to this review, December 25, 2013
Dear KJWilsOn

Great to hear that you have enjoyed your stay with us recently and that our team contributed in ensuring a memorable stay experience. We thank you too for your feedback in regards to the carpet and such; and will address this matter with our Housekeeping team.

Allow us to take this opportunity to wish you and your family, a very Merry Christmas and a fabulous New Year.

Regards
Richard Kwong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silka West Kowloon Hotel

Address: No.46-48 Anchor Street,Tai kok Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tai Kok Tsui
Amenities:
Business Center with Internet Access Restaurant Room Service Shuttle Bus service
Hotel Style:
#45 Best Value Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Silka West Kowloon Hotel 3*
Number of rooms: 141
Official Description (provided by the hotel):
Silka West Kowloon, Hong Kong is a value hotel situated in Tai Kok Tsui, a booming new city in Kowloon. The hotel has 141 rooms that are affordable. It is only 35 minutes drive away from the Hong Kong International Airport, 8 minutes to the Mong Kok East Train Station, 10 minutes away from the China Hong Kong Ferry Terminal and within close proximity to the vibrant district of Tsim Sha Tsui. ... more   less 
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Also Known As:
Dorsett Kowloon Hong Kong
Hotel Dorsett Kowloon
Silka West Kowloon Hotel Hong Kong

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