I Had stayed here 2 years back and wanted to stay here again due to great location and services i had received previously.
However, this time round, im Terribly disappointed by their services, we were asked to wait 2 hours before our rooms were prepared and after 2 hours (coming back from our lunch) we were asked to wait for a further hour. The staff do not look apologetic about having us waiting, and when i went forward to ask her whether our room was ready, she just brush me off by saying that the housekeeper will inform her when its ready and asked us to wait at the lobby.
Okay, it seems absolutely that normally guest have to wait but given the attitude just made me rather angry about it.
Also, the air-con was spoilt. It was rather cold this few days therefore we had to turn up the temperature to 25 degree BUT there was no difference if you adjust it to 16 or 30 degree. Called up the housekeeping, they just send up a heater which does not help at all. I told the person that the aircon is spoilt, however he say its cold so there's nothg he can do about it.
I was just rather upset about the stay this time round and would probably avoid staying here the next time round.
Another negative point is that you could hear clearly what is your neighbours doing in their bathroom and also the corridor. Its kinda hard to sleep in when that happens.
- Official Description (provided by the hotel):
- Book direct enjoy free breakfast. Ideally situated in downtown Kowloon adjacent to the bustling Nathan Road, The Cityview is right at the heart of the territory's transport hub to all destinations. It's a 45-minute drive from the Hong Kong International Airport and just a minute walk away from the Yau Ma Tei MTR station with a host of popular chain stores and great dining outlets nearby for you to enjoy. Also, just 10 minutes away on foot are some of the most famous tourist and commercial attractions like the Ladies' Market, Jade Market, Temple Street Night Market and many others, making The Cityview the ideal destination for both business and leisure travellers. The Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry's leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more less
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- Also Known As:
- The Cityview Hong Kong Hotel Hong Kong
- Cityview Hotel Hong Kong
- Cityview Hong Kong