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“Bad customer service if you are not Chinese local” 1 of 5 stars
Review of L16

L16
1 Cotton Tree Drive, Central, Hong Kong, China (Central)
852-25226333
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Ranked #2,977 of 4,812 Restaurants in Hong Kong
Price range: $10 - $15
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Central
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Bad customer service if you are not Chinese local”
1 of 5 stars Reviewed June 2, 2012

L16 reopened and the decor has been updated and is now Thai japanese cuisine. The customer service is lousy and most of the staff don't speak English. They left off a dish, attempted to charge us for some peanuts that were put on the table without us asking for them and the staff was trying to get us to teach them English. The Thai food itself was tasty. Seemed like it is more suited for the local Chinese. Shame it cannot cater English folk/tourists as it's a lovely setting by the waterfall pond in the park. It used to be a place accessible by all. Disappointed.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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23 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Hong Kong
Top Contributor
171 reviews 171 reviews
102 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
155 helpful votes 155 helpful votes
“Perfect for quick everyday lunch”
3 of 5 stars Reviewed December 12, 2011

Too bad thus has closed down. I used to have the Singapore chicken rice lunch set. Their Thai food offering is good and reasonably priced. I believe they still have a branch open at the peak

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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