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“Amazing Chinese 5 course pre-fixe with some service blunders: more like a Michelin 1 or 2 stars” 4 of 5 stars
Review of Lung King Heen

Lung King Heen
8 Finance Street, Four Seasons Hotel, Hong Kong, China (Central)
852-31968880
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Ranked #67 of 4,635 Restaurants in Hong Kong
Price range: $25 - $100
Cuisines: Chinese, Dim Sum
More restaurant details
Restaurant details
Good for: Romance, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Neighborhood: Central
Newport Beach, California
Top Contributor
260 reviews 260 reviews
124 restaurant reviews
Reviews in 113 cities Reviews in 113 cities
945 helpful votes 945 helpful votes
“Amazing Chinese 5 course pre-fixe with some service blunders: more like a Michelin 1 or 2 stars”
4 of 5 stars Reviewed January 31, 2014

My husband and I dined at Lung King Heen on our first night in Hong Kong, hoping to erase our terrible memories of Chinese cuisine from our 3 week trip to China over 2 years prior. Mission accomplished! Lung King Heen is without question a top restaurant offering the best Chinese food we've ever had, absolutely worthy of a Michelin star. But the service level was such that I would never have believed they actually had 3 stars.

Our meal was delicious--every course a culinary adventure with amazing textures and flavors. The wine pairings were impressive, including some I'd never tried before and most perfectly matching the unique flavors presented.

The service was the biggest weakness in our opinion. While overall the service was fine, there were several big blunders. First, most glaringly, we had ordered the chef's tasting menu with wine pairings...only to not be given wine until our second course after we inquired when the pairing would begin. HUGE MISTAKE--which they never acknowledged nor tried to compensate us in any way. Second, our moist cloths were never changed until several courses into our meal. Third, at various times my plate was cleared while my husband was still finishing his. NOT GOOD. Finally, we once asked for a refill of a wine since it covered 2 courses only to wait until after we'd already finished the second course. Not impressive, especially considering their initial blunder with the missed wine pairings!

Overall, we very much enjoyed the meal. But for the price and the expectation of 3 Michelin stars, the service wasn't even close to being up to muster. We would not return.

  • Visited January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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344 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Kuwait
Senior Contributor
39 reviews 39 reviews
19 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
“A true Michelin star”
5 of 5 stars Reviewed January 28, 2014

Hard to book in ,but well worth the wait , I have eaten in several michelin star restaurants , but most were french style of knocking never Asian !! It is far more superior and as complex flavours as any .
Just make sure you preorder the Pekin duck a day ahead .

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
8 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Probably the best Chinese Restaurant in the world”
5 of 5 stars Reviewed January 21, 2014

An outstanding meal with an outstanding view, with exemplary service. Peking Duck style chicken, Kung Pao shrimp, lobster in champagne sauce, mixed vegetables with minced beef in lettuce, washed down with Laurent Perrier Rose champagne. We were staying at the Four Seasons and were treated like VIPs - really unbelievable service. We were even given complementary deserts which were healthy and exciting.

Save up for a special occasion ! You won' t be disappointed.

Visited January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
18 reviews 18 reviews
18 restaurant reviews
6 helpful votes 6 helpful votes
“A great experience of delicated chinese food”
4 of 5 stars Reviewed January 18, 2014

Delicated, sophisticated besides delicious Chinese good at the best location with the best view. It is a very enjoyable experience overall.

  • Visited February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bondi, Australia
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Sublime Asian fine dining”
5 of 5 stars Reviewed January 7, 2014 via mobile

Lung King Keen offers a nice atmosphere, great service and a tasting menu that delivers sublime Asian delicacies. The stand out dishes for me were the delicately cooked king prawns and garoupa fillet balanced with heavenly flavours. It was an amazing night of fine dining with my lovely wife in one of our favourite places in the world.

Visited December 2013
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