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“Perfect for what we needed...” 5 of 5 stars
Review of Ovolo Central - 2 Arbuthnot Road

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Ovolo Central - 2 Arbuthnot Road
4.0 of 5 Hotel   |   No.2 Arbuthnot Road, Central | Central, Hong Kong, China (Central)   |  
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Ranked #16 of 690 Hotels in Hong Kong
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Perfect for what we needed...”
5 of 5 stars Reviewed August 28, 2014

We stopped in Hong Kong for three nights after a stay in Macau.
This hotel was perfect, friendly staff who ensured our checking in and out ran smoothly, spotless room which was made up everyday and a good breakfast to start off our days.
The hotel was in a good area with plenty of restaurants and bars located nearby and close enough to walk to the underground. Very convenient for getting around and seeing EVERYWHERE on our short stay.
A cool hotel with a free mini bar and a bag of goodies (aka the loot bag).

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude M, Manager at Ovolo Central - 2 Arbuthnot Road, responded to this review, September 1, 2014
Dear Amyvw15,

Thank you very much for your 5-star review of Ovolo Central, it gives us great delight that you felt our hotel was perfect and our friendly staff ensured your checking in ran smoothly including a spotless room. I will most definitely share your encouraging comments with our team who will be more than delighted to learn that our services have truly given you a wonderful experience. We are also glad that you enjoyed your breakfast Café O as well as the free mini bar and the bag of goodies (aka the loot bag).

We look forward to the pleasure of hosting you again, which my team and I hope is very soon.

Best regards,
Jude Mendes
Hotel Manager
judemendes@ovologroup.com
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377 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Any
English first
Croydon, United Kingdom
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 26, 2014

We stayed here for 3 nights and were very happy with our choice. It's a cool hotel with a lot of great little features that all hotels should adopt! A gift bag of goodies when you arrive and a free minibar including alcohol were great! We had been away for 2 weeks already and the free self laundry service was also great for us. The location is great but be warned that from the Central station there are a lot of stairs to climb, which wouldn't be great if you had small children or getting on a bit!
One slight downside was the breakfast which was quite limited in selection and space in the O Cafe next door. Offering something warm other than eggs would be welcomed. The other issue was noise from local bars. We were on the 12th floor and you could hear the bass thud slightly but we were not effected by it. I would say if you were on the first 10 floors and a light sleeper you may be disturbed, particularly at weekends so maybe ask for a higher floor there are 27 I think!
Overall we were very happy with our stay here, but one word of advice, get the address of the hotel in Chinese as getting a cab driver to understand where to take us showing them the English address proved difficult.

Room Tip: The higher the better to avoid noise from local bars
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude M, Manager at Ovolo Central - 2 Arbuthnot Road, responded to this review, August 27, 2014
Dear Laurence 1985,

Thank you very much for your 5-star review of Ovolo Central, it gives us great delight that you enjoyed our facilities including the gift bag of goodies, mini-bar and the laundry service. On a separate note we have duly noted your comments about the choice offered for breakfast at Café O and will most definitely look for ways to improve it further. Furthermore I have taken the liberty of making a note to assign a higher floor on next visit with us.

We look forward to the pleasure of hosting you again, which my team and I hope is very soon.


Best regards,
Jude Mendes
Hotel Manager
judemendes@ovologroup.com
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San Jose, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

We had a wonderful 5 night stay at Ovolo. The customer service was excellent. The hotel and room were clean. The bed was a little firm for my taste. The morning breakfast was yummy and convenient way to start the day. Oh have I mentioned the espresso maker in the room and the free mini bar!!! The location was great, a short walk from restaurants, shopping, and the subway. Be ready for the stairs and walking in Hong Kong! We would definitely stay here again:)

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jude M, Manager at Ovolo Central - 2 Arbuthnot Road, responded to this review, August 24, 2014
Dear Jamie G,

Thank you so much for your 5-star review of Ovolo Central. Complimenting on our customer service and clean rooms is what our Ovolo team strives for. Your encouragement will most definitely brighten our days when I personally share your compliment with them. I am also very much pleased to read that our Yummy breakfast gave you a great start to the day as well as you found our expresso machine and free mini bar impressive.
Thank you! Please let us know the next time HK enters your travel plans. We'd luv to host you at Ovolo again soon.

Best regards,
Jude Mendes
Hotel Manager
judemendes@ovologroup.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 5, 2014

This boutique hotel ticks all the boxes. From the moment you enter this hotel until the moment you leave you are made feel extremely welcome. The young staff at reception are some of the most helpful reception staff I have ever come across. Nothing was too much trouble, from directions to recommendations for eating, nightlife or suggestions for sightseeing, each was dealt with in a most pleasant manner.
Now on to the rooms. Everything you could think of was supplied. A small but free minibar, a nespresso coffee machine, toothpaste & toothbrushes the list just goes on.
It is perfectly located within walking distance of bars & restaurants and the escalators but for me it was the staff that made it that bit extra special. I would highly recommend this hotel to anyone going to Hong Kong. I know I will be back.

Room Tip: Ask for a room on the higher floors. Less street noise.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central - 2 Arbuthnot Road, responded to this review, August 11, 2014
Dear GalwayNikki,

Thank you so much for your 5-star review of Ovolo Central. Saying that our staff are some of the most helpful you've come across is really an exceptional comment. It will brighten their days when I share the news with them. Thank you! Please let us know the next time HK enters your travel plans. We'd luv to host you at Ovolo again soon.

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

I have stayed in this hotel twice in the past six weeks- Perfect location if you're looking for nightlife. Nice room, very friendly and helpful staff and great egg tarts nearby! Highly recommend this hotel!

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

I recently stayed at the Ovolo hotel for a business trip (8 nights). The staff was friendly and responsive. The accommodations were perfect, clean, comfortable and centrally located to the Soho district. Plenty of good dining within walking distance.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central - 2 Arbuthnot Road, responded to this review, August 6, 2014
Dear Tim Q,

Thank you so much for your 5-star review. Our team had an absolute blast hosting you for your business trip and sincerely appreciate your kind words about how comfy and cosy your stay was. Mission accomplished! Please let us know the next time Hong Kong enters your travel plans. Ovolo would love the chance to welcome you again!

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Namibia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 23, 2014

We recently stayed at the Ovolo Hotel, for one night (June) and then again for 3 nights (July). Upon our arrival, we received a flawless, very warm, most friendly and swift welcome and registering after a very exhausting 13hour flight. Immediately we were given our Wifi code as well as codes for other areas in Hong Kong. We were lucky to check into our beautiful room the morning we arrived (instead of waiting ‘til 2.00 or 3.00pm in all other hotels) with a lovely and very comfortable bed, into which we sank.
When we arrived the second time we received the same most excellent welcome: professional and cordial checking in. Both times whilst waiting for our rooms we were given drinks and were asked what we wanted to do in Hong Kong as well as given suggestions of where we would like to eat. Plenty of information about the surrounding area and about Hong Kong in general was given, together with maps and resourceful and clear directions, as well as booking a table for us at a restaurant. We were so impressed.
Both times we had lovely spacious rooms. Personally, I am not a shower person preferring a bath, but this shower is an incredible (and necessary) experience with a wonderful spray of water! The bathroom is beautifully designed and very well lit and includes a place to sit if necessary during the shower. The Ovolo offers a fabulous range of US Malin and Goetz toiletry products. All the generous freebies they advertise and bestow on their guests are right up to scratch and we thoroughly enjoyed them all. We couldn’t even finish the stuff in the mini-bar! The added little touches to the one’s personal comfort as well as the business desk area are thoughtfully impeccable. Breakfasts downstairs in the Cafe O, as well as delivered to the room, are delicious, nutritious, ample and well presented.
At the drop of a hat I would stay only at the Ovolo Hotel, Arbuthnot Road every time I am in Hong Kong. It certainly is value for money from the second you arrive to the second you leave. It is well situated and most places, restaurants, shops, transport are in walking distance. Thank you Ms Helen Lee and her whole team @ Ovolo Arbuthnot Road, for this amazing experience displaying exactly what all hotels should be about! You are absolutely awesome!

Room Tip: Higher up rooms apparently have less noise, although we weren't bothered either way.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central - 2 Arbuthnot Road, responded to this review, August 4, 2014
Dear Genie,

Thank you Thank you Thank you for leaving such an indepth and positive review of Ovolo 2 Arbuthnot Road. Our team here were delighted to host and, now reading through your candid feedback, feel a great sense of pride and appreciation that each detail of their efforts was noticed. It is thorough reviewers such as yourself, Genie, that motivate us to do more every day - more great freebies and attentive service that is! I do hope you will visit us again soon. Don't hesitate to contact if we can assist with a future booking. Thank you!

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Central - 2 Arbuthnot Road

Address: No.2 Arbuthnot Road, Central | Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Central
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Hong Kong
#12 Romantic Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#21 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ovolo Central - 2 Arbuthnot Road 4*
Number of rooms: 42
Official Description (provided by the hotel):
Be in the moment. Ovolo Central offers a sleek lifestyle in a location that cannot be beaten right in the heart of the entertainment district between Wyndham Street, Lan Kwai Fong and Soho. Designed by award‐winning Hong Kong firm KplusK Associates, each guestroom includes: a bedroom plus office – featuring a walnut desk and designer ergonomic chair, an impressive bathroom decorated in onyx and marble, and all of the newest on-demand features like free super-speed WiFi, a free minibar and Apple TV3. With two rooms per floor guests are assured the upmost in privacy and comfort during their stay, with the option to step out to the free 24/7 gym, Lo Lounge for free daily happy hour, or nearby Cafe O for complimentary breakfast. Perfect for work or play, whatever you do at Ovolo Central you win. ... more   less 
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Also Known As:
Ovolo Hotels And Serviced Apartments 2 Arbuthnot Road Hk Hotel Hong Kong
Ovolo Central - 2 Arbuthnot Road Hong Kong

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