Holiday Inn has good rooms and nice facilities. No complaints for room or assistance only issue is communication. We have expected reasonable minimum level 3 English speaking staff in a four star hotel.
Booked online through IHG website, everything went smooth. On check-in I was asked for deposit for which I was not informed earlier. I tried to request two adjacent rooms with kitchenette and no one on front desk had clue what I am inquiring. Even Manager of hotel, after listening to my question did not acknowledged anything but starting discussing something in Chinese with his front desk officer. Needed fruit knife in room and had to call three times explaining and spelling out the word KNIFE to room service to send one to room.
Language was the biggest and only issue otherwise a fantastic hotel. Fast check-in, good advises for shopping or seeing places, very good in hiring taxis.
Hotel is far from Tourist places but to downtown it was only 20CNY which was very affordable and takes less than 20 min to reach whenever we went.
Very nice and comfortable bedding with choice of pillow. Good quality Toiletries/sleeper and very nice/clean bath with good quality shower.
This hotel is a safe bet, WIFI is free in lobby and wired in Room. Departmental store and fruit shop is right at the entrance. Bar in hotel also is nice with good music in evening, very entertaining staff surprisingly with very good English .
We had room only, so cannot comment on food quality.
I would recommend staying this hotel.
- Official Description (provided by the hotel):
- Holiday Inn North Chongqing is a brand-new property and the first international business hotel in North Chongqing. The convenient location makes it ideal for business travelers. All guest rooms are trendy and modern, equipped with the latest in sleeping comfort and double glazed windows in every room. The hotel also caters to every meeting organizer's needs, complimented by its full meeting facilities, food & beverage outlets, health club and efficient and friendly service. ... more less
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