Like everyone else has said, the service here isn't great. The staff simply can't afford the energy and time to pay attention to every single one of their patrons, which thus means that if you (like us) happened to be part of the cattle class, you won't be getting much service (if you want service, get a private room). We did get some good service from a particular waitress we got cute with though, so you might want to try that if good service really matters to you. However, the duck is still of a high standard, as are the other dishes. Da Dong has survived mass commercialization a lot better than its competitor Quan Ju De.
If you're here, you're here for the food. Expect poor service; focus on your duck and dinner company. Oh, and the second floor is done up pretty nicely too.
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