At arrival (after a usually long trip) I was received in a very friendly and professional way, found the room ready, but was not overwhelmed by the room condition. The jacket of my predecessor in this room was still in the wardrobe - should this have been noticed by the cleaning personnel - or did nobody clean it? I assume the latter, because the drawers in the wardrobe were definitely not cleaned. Also, only the lady-size pair of slippers was in the wardrobe. The normal size was missing and filled up two days later.
Bathroom was also ok, but missing the care for details like the additional ceiling shower that looked promising but didn't work well at all...
The service staff during breakfast and dinner was also ok, but not very well trained (e.g. on how to refill a coffee cup!),...
Overall, still a good hotel with great looking decoration, but not the excellence in service and execution that is required to keep up with the deco and to make it a very good hotel.
- Official Description (provided by the hotel):
- A glamorous Beijing CBD hotel Sofitel Wanda Beijing accommodates guests in fabulous style in the heart of the central business district. The luxury hotel is located only 30 minutes from Beijing Capital International Airport via expressway.Choose from 417 designer rooms and suites blending contemporary French elegance and Chinese inspiration. Modern design and indulgences treat guests to memorable stays.Dine on haute cuisine in French Chinese Japanese and international restaurants. Luxuriate in the stunning lobby lounge. Discover serenity in the spa and energy in the swimming pool and fitness centre.Sofitel Wanda Beijing is a favourite 5-star Beijing hotel for events - from weddings to meetings conferences and other special occasions. An extravagant ballroom and 10 meeting rooms host memorable moments with a Sofitel touch. ... more less
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- Also Known As:
- Sofitel Wanda Beijing Hotel Beijing
- Accor Wanda Beijing
- Sofitel Beijing
- Beijing Sofitel