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“Just excellent!” 5 of 5 stars
Review of Sofitel Wanda Beijing

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Sofitel Wanda Beijing
5.0 of 5 Hotel   |   No.93 Jianguo Road, Tower C Wanda Plaza, Chaoyang District, Beijing 100022, China (Guomao)   |  
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Ranked #44 of 5,417 Hotels in Beijing
Helsinki, Finland
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Just excellent!”
5 of 5 stars Reviewed April 22, 2013

This is a wonderful hotel with cosy rooms, a really nice, spacious gym with a yoga area, the best hotel breakfast EVER, a top sushi bar... I stayed here for one week for business, and just loved it.

I would say that the only problem after staying at this hotel, my standards are quite high ;o)

Room Tip: High up for gorgerous views, away from the lifts
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Personal Assistant to General Manager at Sofitel Wanda Beijing, responded to this review, May 1, 2013
Dear Anna B
I am very glad to see your comments on TripAdvisor.
It is our pleasure to serve you and I am happy that you enjoyed your stay.
I look forward to having you back again soon.
Regards,
Betty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,058 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 21, 2013

Wonderful world-class hotel in Beijing. Nice, quiet respite from the hubbub of noisy Beijing. Food was good. Only complaint is the slow check in and check out process. Very slow. Painfully slow. I would think that a large hotel chain would have a more streamlined check-in process.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Personal Assistant to General Manager at Sofitel Wanda Beijing, responded to this review, May 1, 2013
Dear KevinB
Thank you very much for your comment on TripAdvisor.
I am happy that you enjoyed your stay with us. Regarding the comments on checkin and check out effeciency, please rest assured that I will share your feedback with Mr. Samuel ZHANG- Front Office Manager for him to pay specific attention in the future.
Thank you again for sharing your experience with us. Looking forward to have you back again.
Regards,
Betty
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Tianjin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2013

Excellent 5 star hotel. Check-in was fast a painless with staff speaking very good English which is not always a given in China. All staff very friendly and welcoming, from bellboys till housekeeping personal. Fantastic rooms although in my case a bit crowed by the desk area, bathrooms are a dream and I loved the rain shower but also the TV by the specious bath. Room service ordering and delivery was fast with fine and above all still warm food. All in all a very satisfactory experience for the business traveler that wants and pays for quality.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Personal Assistant to General Manager at Sofitel Wanda Beijing, responded to this review, May 1, 2013
Dear RonaleVIsser,
Thank you for your comment on TripAdvisor.
I am glad that you enjoyed our facilities and I hope we can welcome you again in the near future.
Please feel free to let us know if you have any other comment for us to learn and improve.
Best regards,
Betty
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Beirut
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 13, 2013

This Sofitel lacks what it takes to be a real 5 star hotel. At the entrance, in the rooms, at breakfast... Everything is ok, but not great. I did not like the yellowish beige of the all the hotel marble and decoration and the room carpet was stained. Average

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Personal Assistant to General Manager at Sofitel Wanda Beijing, responded to this review, April 16, 2013
Dear BusinessLeb
Thank you for your comments on TripAdvisor.
Sorry we did not meet your full expectation. Please rest assured that I will share your feedback with related departments for them to pay specific attention in the future, especially regarding the software as well as the carpet stain. Thank you for your notice.
Hope we can better serve you in the future.
Best regards,
Betty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed April 11, 2013

We arrived coming back from australia and on our way back home to London and stopped over at this hotel for 2 nights. We arrived early around 9am after a long and tiring flight and asked for early check in. We were told the room was not immediately ready but would be rushed and would be about 30 minutes. We were offered complimentary drinks which we were very grateful for, whilst we waited in the hotel bar which was simply breathtaking. The receptionist came and found me in the bar as soon as the room was ready. When we went to the room the manintence staff were repairing the air conditioning and said to return to reception. The same receptionist was there and was very very apologetic and upgraded us to a suite free of charge on the top floor of the hotel. Breakfast at the amazing VIC restaurant was also included free of charge for both days. We were very impressed with the service and would have been content simply ot move to another room and did not even ask for an upgrade or complain but it was offered willingly. The room was stunning and we couldnt believe we had been given it free of charge. The receptionist responsible for our wonderful and luxurious stay is called Taylor Wang, and his personal touches and warm way of treating customers really enhanced out stay and did not go unnoticed. He definitely deserves a mention. All in all a gorgeous hotel, great food in the restaurants and lovely willing staff. YOu can be sure of a happy stay here.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Personal Assistant to General Manager at Sofitel Wanda Beijing, responded to this review, April 16, 2013
Dear charlottes21
Very happy to read your comments on TripAdvisor.
Sorry that we have not got your room ready upon your arrival. We are glad you enjoyed the whole stay afterwards. I will share your recognition with Mr. Taylor Wang and I am sure that this will serve as a big encouragement to him and to everyone of his team.
Hope you can stay with us again soon.
Best regards,
Betty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosario
Top Contributor
102 reviews 102 reviews
102 hotel reviews
Reviews in 58 cities Reviews in 58 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 10, 2013

Simply amazing...location is really convenient (in front of subway station and western restaurants); the staff was extremely helpful, and both room and services (gym, indoor pool) were outstanding. If I visit Beijing again I will certainly stay here!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Personal Assistant to General Manager at Sofitel Wanda Beijing, responded to this review, April 16, 2013
Dear Capodicapi2
Very glad to read your comments on TripAdvisor.
I will share your feedback with our team member and I am sure it will serve as an encouragement to them as we strive for excellence.
Hope you can stay with again soon.
Best regards,
Betty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 8, 2013

Overall is ok.
Just opp facing the front door there is a mall. Another mall is just on the left of the hotel.
Walwart is a stone throw away too.
The room is relatively big. They have most of the facilities.

There is one small bakery just behind the hotel. Not too bad. Along the bakery stretch there are some more eateries.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Personal Assistant to General Manager at Sofitel Wanda Beijing, responded to this review, April 16, 2013
Dear Ser1980
Thank you for your comments on TripAdvisor.
I hope you have enjoyed your stay. Please feel free to contact us should you have any suggestion or comments that you would like to share with us.
Hope you can visit us again.
Best regards,
Betty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Wanda Beijing

Address: No.93 Jianguo Road, Tower C Wanda Plaza, Chaoyang District, Beijing 100022, China
Phone Number:
Location: China > Beijing Region > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Beijing
#29 Business Hotel in Beijing
#31 Family Hotel in Beijing
#36 Romantic Hotel in Beijing
#37 Luxury Hotel in Beijing
#273 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Wanda Beijing 5*
Number of rooms: 417
Official Description (provided by the hotel):
A glamorous Beijing CBD hotel Sofitel Wanda Beijing accommodates guests in fabulous style in the heart of the central business district. The luxury hotel is located only 30 minutes from Beijing Capital International Airport via expressway.Choose from 417 designer rooms and suites blending contemporary French elegance and Chinese inspiration. Modern design and indulgences treat guests to memorable stays.Dine on haute cuisine in French Chinese Japanese and international restaurants. Luxuriate in the stunning lobby lounge. Discover serenity in the spa and energy in the swimming pool and fitness centre.Sofitel Wanda Beijing is a favourite 5-star Beijing hotel for events - from weddings to meetings conferences and other special occasions. An extravagant ballroom and 10 meeting rooms host memorable moments with a Sofitel touch. ... more   less 
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Also Known As:
Sofitel Wanda Beijing Hotel Beijing
Accor Wanda Beijing
Sofitel Beijing
Beijing Sofitel

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