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“Excellent hotel - great service” 5 of 5 stars
Review of Sofitel Wanda Beijing

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Sofitel Wanda Beijing
5.0 of 5 Hotel   |   No.93 Jianguo Road, Tower C Wanda Plaza, Chaoyang District, Beijing 100022, China (Guomao)   |  
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Ranked #46 of 5,418 Hotels in Beijing
Brisbane
Top Contributor
208 reviews 208 reviews
70 hotel reviews
Reviews in 84 cities Reviews in 84 cities
82 helpful votes 82 helpful votes
“Excellent hotel - great service”
5 of 5 stars Reviewed January 19, 2013

Our check-in at reservation was very quick. Their main foyer area was huge and on the wall are Swarovski-crystal peony flowers worth $2million! Mind boggling!

We had a beautiful room. Very tastefully done and the king-size bed was almost a "king, king-size" bed. It was that large we almost got lost in it :)

Didn't want for anything in the room. The shower had a glass wall that separated it from the bedroom which was very different. It also had a large bathtub.

In the bathroom there was a sign “Whilst our tap water is purified it is not suitable for drinking. Complimentary bottled drinking water is available in your room and on request.” I only note this for future travellers to Beijing - which means that you can’t clean your teeth using the water, you need to use the bottled water for everything. After awhile we found it "a habit".

Free Internet in the rooms was really useful.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Manager at Sofitel Wanda Beijing, responded to this review, January 20, 2013
Dear Brissy2,
Happy to read your comment on Tripadvisor.
Wishing you a Magnifique Snake Chinese Year!
Cedric
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1,076 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2013

After writing a severe review about my bad experience at Sofitel Chengdu, it would have been unfair not to tell how much I enjoyed my four nights stay at Sofitel Wanda Beijing. The check-in is fast, the staff is competent and helpful. Thanks to the concierge for his useful pieces of advice to reach in time the railways station.
My room was big, nice and comfortable.
There are several restaurants in the hotel but I experienced only the VIC restaurant which has a excellent buffet. High quality breakfast in the same place. Service discreet and attentive.
Perfect stay.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Manager at Sofitel Wanda Beijing, responded to this review, January 14, 2013
Dear Michel F,
Merci for your comment on Tripadvisor.
I will share with all Ambassadors and particularly Concierge.
I am sorry to read that your experience in Chengdu did not meet your expectations. Be assured I will get in touch with my Colleagues.
Life is Magnifique!
Cedric
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Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 3, 2013

I have been a returning customer at this Sofitel in BJ. I am traveling a lot for business and feel that this hotel is one of the best I am being to. The hotel is very very nice. Very large room, comfortable. Nice gym, great pool and friendly staff though sometime a little difficult de be understood in English. I clearly recommend for business stay or even family stay as not too far for the forbidden city either by subway (line 1 is very close) or taxi. Price is very competitive for the level of comfort / service you will get.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Manager at Sofitel Wanda Beijing, responded to this review, January 4, 2013
Dear bebs59,
A real "plaisir" to read your comment on Tripadvisor. MERCI!
All Sofitel Wanda Beijing Ambassadors wish you a Magnifique Year 2013!
Cedric
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Shanghai, China
1 review
4 of 5 stars Reviewed December 30, 2012

The stay has been splendid. Both hotels are very close to the MRT and moving around the city has been convenient. Rooms are clean and tidy. The Wifi access has been good which is a convenient for access to the internet. Overall it has been a good stay for my family

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Manager at Sofitel Wanda Beijing, responded to this review, December 31, 2012
Dear lukechoo,
Thanks for your message on Tripadvisor.
All Sofitel Wanda Beijing Ambassadors wishing you a Magnifique year 2013!
Cedric
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Oslo, Norway
Top Contributor
60 reviews 60 reviews
52 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 28, 2012

This is a high quality hotel throughout. The breakfast is really excellent. I've stayed here a few times, and the staff has been very good always. The location is central, with many good restaurants in walking distance, and subway stations very close.

Only real complaint would be the internet connection, which is often slow and sometimes erratic - not an unusual problem in China.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Manager at Sofitel Wanda Beijing, responded to this review, December 29, 2012
Dear egilk,
Merci for your excellent comment on Tripadvisor.
Happy to share with you that from end of November we up graded our internet system in order to offer a better connectivity solution.
Wishing you a Magnifique year 2013!
Cedric and all Sofitel Wanda Beijing Ambassadors
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Singapore, Singapore
Top Contributor
66 reviews 66 reviews
57 hotel reviews
Reviews in 46 cities Reviews in 46 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 26, 2012

Its evident that Beijing`s pollution problem is getting worse the moment you step out of the aircraft at the enormous airport.The whole area from airport to city was covered with smog and not only can you see it one can smell it throughout the whole day and night.
It took me only about 20-25minutes to get to the Sofitel as i arrived very late,past midnight so no traffic jam.The building from the outside looks ike just another tall office building.But once you step inside into its huge and high ceiling lobby one is impressed.The chandelier high up on the ceiling is spectacular.On one side of the lobby is a large cafe and the other side is the lobby.Lobby was modern with accents of chinese decor and artefacts.
Checkin was swift as it was late at night and receptionist was professional and polite and very accomadating.My room was on the 16th floor and was of average size but spacious.King size bed with 4 large pillows and a flat screen tv mounted onto the wall.Toilet was to the right as you entered the room and was big.Separate shower and bathtube with a small tv mounted so you can watch while you soak.The partition between the bathroom and the bedroom was glass.Plenty of drawers and closet space and a big safe to accomadate a laptop.Usual amenities like bathrobe iron kettle and minibar can be found in the room.Very new very clean and very well maintained.
Decor was modern wood paneling with chinese wall paper behind the bed and empty traditional chinese boxes as decorations around the room.The work desk was big with a high back chair which was placed next to the window.Even with the curtains closed i could feel the cold beijing air seep through the windows as it was minus11degrees celsius outside.
The bed was comfortable and the aircon worked very well heating up the room just nicely to the temperature that i adjusted to.Shower had 2 modes...hand held /mounted and then there was a huge rain shower from the ceiling.Toilteries though were basic and of their own house brand.
The hotel is situated conveniently in the heart of downtown so its easy access to most parts of Beijing by underground train.Theres a few restaurants surrounding and a Walmart within a 5mins walk.Though the hotel is between 2 very busy roads i couldnt hear any traffic noise from outside.Rooms are well insulated and quiet.
This Sofitel hotel must be truly one of the best most comfortable hotels i have stayed in and certainly would recommend it to anyone.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Manager at Sofitel Wanda Beijing, responded to this review, December 27, 2012
Dear AsianWorldTraveller,
Merci for your Magnifique comment on Tripadvisor.
On behalf of all Sofitel Wanda Beijing Ambassadors wish you a Magnifique Year 2013!
Hope to welcome you back soon...
Cedric
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Mumbai
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 20, 2012

Beautiful and Gigantic chandelier welcomes you to this hotel. Its well connected with two subway railway station close by.

Staff: Amazing and well mannered.... Every one right from the bell boy to housekeeping personal greats you with a smile. The staff at reception are never in hurry to attend other customer until you don't have any questions (100% satisfaction)
I stayed here in November and in December 2012, I did not find any difference in their service indeed second time it was much better.

Room: Very spacious room, every piece of furniture in the room does justice to itself and it's placed such that it provides good space. Bathroom has bathing area different from bathtub with dual shower facility hand shower as usual but Rain shower was something which I had never seen in Hotels. Housekeeping staff works well to ensure your rooms are cleaner than you would expect.

Internet: Is the only problem I had during my stay. It's dammmmm slow. I am sure this will be taken care as well.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedric B, Manager at Sofitel Wanda Beijing, responded to this review, December 21, 2012
Dear RatneshGhadiali,
Merci for your Magnifique comment on Tripadvisor!
Will be always a "plaisir" to welcome you again and again...
Wishing you a Magnifique Festive Season!
Cedric
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Additional Information about Sofitel Wanda Beijing

Address: No.93 Jianguo Road, Tower C Wanda Plaza, Chaoyang District, Beijing 100022, China
Phone Number:
Location: China > Beijing Region > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Beijing
#33 Business Hotel in Beijing
#37 Luxury Hotel in Beijing
#40 Romantic Hotel in Beijing
#44 Family Hotel in Beijing
#301 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Wanda Beijing 5*
Number of rooms: 417
Official Description (provided by the hotel):
A glamorous Beijing CBD hotel Sofitel Wanda Beijing accommodates guests in fabulous style in the heart of the central business district. The luxury hotel is located only 30 minutes from Beijing Capital International Airport via expressway.Choose from 417 designer rooms and suites blending contemporary French elegance and Chinese inspiration. Modern design and indulgences treat guests to memorable stays.Dine on haute cuisine in French Chinese Japanese and international restaurants. Luxuriate in the stunning lobby lounge. Discover serenity in the spa and energy in the swimming pool and fitness centre.Sofitel Wanda Beijing is a favourite 5-star Beijing hotel for events - from weddings to meetings conferences and other special occasions. An extravagant ballroom and 10 meeting rooms host memorable moments with a Sofitel touch. ... more   less 
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Also Known As:
Sofitel Wanda Beijing Hotel Beijing
Accor Wanda Beijing
Sofitel Beijing
Beijing Sofitel

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