This hotel was booked by my employer and had been recommended as a convenient and high-quality hotel.
My reservation was found quickly and efficiently, even though my wife and I arrived at about 2AM. The front desk personnel were friendly and polite, but their English skills were somewhat limited.
The hotel is quite elegant and very reasonably priced. The room was spacious, clean and well-maintained. I must point out that the bathroom (which was very well appointed) had a picture window to the bed area! A shade could be drawn for privacy, but this was a new experience for me.
Breakfast was included with my room and it was a very pleasant surprise to see the amazing buffet selection. Almost every possible breakfast food was being served. The food and service were excellent and the staff was extremely friendly and courteous. A minor downside was that the quality of the coffee was highly variable - sometimes really good and fresh-brewed, but other times it was obviously an instant coffee (but still not too bad).
The biggest disappointment was when we approached the Tour Desk to see about some sight-seeing, but were welcomed with "NO ENGLISH!" by the girl at the desk. It is such a shame that a really high-end hotel would not be able to staff this essential part of service with someone who would at least be helpful enough to find someone to communicate with us in our language.
I mentioned this problem to the front desk and was told that the Tour Desk is not actually a part of the hotel, but was an independent operation.
The concierge desk was a little better with language, but still needed to call someone over from the front desk to answer questions.
All in all, I can highly recommend this hotel, but bring some sort of Chinese translation device with you!
- Official Description (provided by the hotel):
- Located in the Yayuncun commercial area of Beijing, the Marco Polo Parkside, Beijing is only a kilometre away from the Beijing International Conference Centre, the Olympic Park and the ‘Bird’s nest’ stadium – host to 2008 Olympic Games, Marco Polo Parkside, Beijing is in the nerve-centre of the city. Choose from a wide variety of rooms comprising the Superior Rooms, Deluxe twin Bedrooms, Continental Club Rooms and the Junior Suite to experience the famed Marco Polo brand of comfort, elegance and legendary service. Every room comes with free broadband access. Share a delightful evening or have a power lunch at one of the five dining outlets consisting of the international Café Marco, Beijing Palace Chinese Restaurant, Matsuko Japanese Restaurant, Café 5 and Lobby Lounge. ... more less
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- Also Known As:
- Marco Polo Parkside Beijing Hotel Beijing