This hotel was booked by my employer and had been recommended as a convenient and high-quality hotel.
My reservation was found quickly and efficiently, even though my wife and I arrived at about 2AM. The front desk personnel were friendly and polite, but their English skills were somewhat limited.
The hotel is quite elegant and very reasonably priced. The room was spacious, clean and well-maintained. I must point out that the bathroom (which was very well appointed) had a picture window to the bed area! A shade could be drawn for privacy, but this was a new experience for me.
Breakfast was included with my room and it was a very pleasant surprise to see the amazing buffet selection. Almost every possible breakfast food was being served. The food and service were excellent and the staff was extremely friendly and courteous. A minor downside was that the quality of the coffee was highly variable - sometimes really good and fresh-brewed, but other times it was obviously an instant coffee (but still not too bad).
The biggest disappointment was when we approached the Tour Desk to see about some sight-seeing, but were welcomed with "NO ENGLISH!" by the girl at the desk. It is such a shame that a really high-end hotel would not be able to staff this essential part of service with someone who would at least be helpful enough to find someone to communicate with us in our language.
I mentioned this problem to the front desk and was told that the Tour Desk is not actually a part of the hotel, but was an independent operation.
The concierge desk was a little better with language, but still needed to call someone over from the front desk to answer questions.
All in all, I can highly recommend this hotel, but bring some sort of Chinese translation device with you!
- Official Description (provided by the hotel):
- Located in the centre of Olympic-Asian Games District, Marco Polo Parkside Beijing is 1.5 Kilometre away from the China National Convention Center and Beijing International Convention Center. It is also within stone's throw away from the famed 2008 Olympic venues - Bird's Nest, Water Cube, Olympic Forest Park, and the newly opened Olympic Park Observation Tower. Choose from a series of elegantly appointed rooms and suites to experience Marco Polo Hotel's signature brand of comfort and attentive service. Each room comes with complimentary Wi-Fi Internet access, bath tub with separate shower, iPhone/iPod Dock, and mini bar. Marco Polo Parkside Beijing offers a diverse range of eateries for your culinary enjoyment. Cafe Marco serves an all-day sumptuous East meets West buffet while the Lobby Lounge provides a cozy setting for afternoon teas and signature cocktails. For a taste of traditional imperial Chinese cuisine, Beijing Palace is the place to go to. Matsuko is widely known for its contemporary Japanese cuisine. Gear up for the day ahead or re-invigorate yourself after a long day by taking advantage of our superbly equipped fitness centre or take a dip into our indoor heated swimming pool with sky windows, followed by a series of calming whirlpool bath, saunas and spa treatments. ... more less
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- Also Known As:
- Marco Polo Parkside Beijing Hotel Beijing