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“Just horrible. Actually a 1-2 star Themed Motel.” 1 of 5 stars
Review of Regal Court Hotel Beijing

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Regal Court Hotel Beijing
No.23 West Dawang Road, Chaoyang District, Beijing 100022, China (Formerly Howard Johnson Plaza Royale) (Jinsong)   |  
Hotel amenities
Ranked #1,108 of 5,111 hotels in Beijing
USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Just horrible. Actually a 1-2 star Themed Motel.”
1 of 5 stars Reviewed April 15, 2012

I would not recommend this hotel to anyone. Hasty construction, bad maintenance, garish decor, poor customer service, and inconvenient location is all this hotel has to offer.

From far away, this hotel looks promising, but a closer look (and one night's stay) reveals all it's shortcomings.


The giant gold statue is actually a fountain that's dried up and filled with dirt instead. This is not a non-smoking hotel, so it smells like an ashtray everywhere you go (breakfast, elevator, the non-smoking room we stayed in). The condition of our room was horrific. Stains all over the carpet, moldy corners in the bathroom, tiles uneven, falling apart and sloppily glued back, holes in walls behind fixtures, a shower door that leaks water onto the entire bathroom floor, the air conditioning wasn't working in our room, even after a call to maintenance.

The service and staff were rude and unprofessional by western standards. To begin, they put us in a smoking room when we reserved non-smoking. When we asked for a new room, they insisted that we stay in the one we have because there were no rooms available. After an hour of standoffish, dishonest behavior by the receptionist, I called the travel agent I booked this hotel with. Within 5 minutes of conversation with the travel agent, the hotel suddenly had a room available. I couldn't believe that they would force us into a smoking room, disregarding the adverse affects on our health, and the fact that we reserved a non-smoking room to begin with; then only at the threat of losing business with an agency, move us into a different room. The impression I got was that they don't care about their customers, they only want money.

There are plenty of other hotels to choose from. This hotel almost ruined our vacation.

Room Tip: Stay away from this hotel at all costs.
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  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Dalian, China
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 2, 2012

This is a very beautiful HJ property located in the hip area of Beijing. The front of the hotel is a photo op for sure. It is an older hotel, so the rooms a somewhat smaller that many of the other HJ hotels in China. Compared to the HJ Dalian Parkland hotel you would that that you are in a different world. This propertry is very dated, but you can easily see it once was a world class place to stay. The upside is that there are many good rests. in the area (I never ate in the hotel.) Perpare to walk a bit but it is worth it. Within a 15/20 min. walk there is an organic rest and lots of fun clothing stores. You are also 10 min from the American school in BJ.

Room Tip: Never get a room on the street side as it is on a busy street.
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canberra, Australia
1 review
3 of 5 stars Reviewed March 1, 2012

We stayed at this hotel for 11 nights. Although it is not the perfect location it is still good to have a good walk around and see local way of living and there are some reasonable restaurants accross the road and within walking distance. Taxi's are really cheap and as long as you get someone to write down in Chinese where you want to go it is easy to catch a cab out the front of the motel. The rooms were classed as 5 star. The motel had everything you would need including pool, gym and restaurant but I wouldnt class this as 5 star. More like 3 star. In its hey day it would have been 5 star but the rooms are now quite old but still reasonably clean. The bed was clean that was the main thing. The motel has numerous fountains but as our stay was in winter they were not working and I guess this was due to the fact they would most probably freeze as it is so cold. The motel has very few English speaking people but we found the lady in the business centre a very good communicator and very helpful. We got a good deal on Agoda for $63 per night for a duplex suite so we think we got what we paid for.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ulaanbaatar, Mongolia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 11, 2011

We stayed there for transit one night. The site said it was close to Silk Market and town. It's NOT. Especially in winter it's much to cold to walk anywhere. The closest train station is at least 20 mins walk and the taxis do not frequent the hotel. The concierge wouldn't help us to find a taxi, luckily one of the ladies from the reception desk did come out and help us. The silk market is a good 15 min taxi ride away and public transport for a visitor from this area is hard.

The hotel is clean and nice enough but not as royal as it looks in the photos.

Overall it's a OK hotel but overpriced considering the location, the decor and the staff. No wifi internet was also a bit annoying.

I won't be staying there again.

  • Stayed January 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Top Contributor
63 reviews 63 reviews
62 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 13, 2010

I don't know if I am overly sensitive when it comes to smells, but the HJ is a typical example of Hotels where you find this feculent smell. Even in the rooms. AC i guess. The hotel is connected with a huge housing area, a little park in the middle and some shops inside. Arrinving you will see 8 golden horses in the middle of a pond with no water, greeting you. It has something of Gothham City. They tried to immitate western style, put golden ionic capitals on edgy columns and wipe a red chinese banners around. The picture behind the reception is a classical hunting scene from 19th centurey (3x4 meters). Allover atmosphere is dark and depressing. Western styled armchairs in the restaurant are greasy, staff looks at you with a forced smile.... OK, that's the impression i got.
BUT
All facilities are ok, internet works, breakfast is really good! Awesome chinese breaksfast variations and lots of fruits, soups, Dim Som, veggies, noodles, bacon, sausages, that is really good and helps you over 3 quarter of the day! Staff is kind and brings you an ironing board within minutes etc. It is definitely not the kind of Hotel you are angry to pay for. I would still prefer to go to another Hotel next time.

  • Stayed June 2010, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 4, 2009

This was hugely disappointing to the point of being a disgrace. Although they present themselves as being an international standard and European style resort hotel, not one staff member had an adequate level of English for smooth communication.
The hotel had an impressive exterior which was destroyed by the phenomenally tacky statue gracing the front.
We stayed in what was a fully equipped apartment. Even the signs in the elevators boasted of the complete kitchens and service that was their standard. The door to the kitchen was locked and when we requested access we were told that because we were only staying 3 nights/4days we could not have access. The refrigerator was in the living room and there was no access to cooking facilities, dining equipment or washing machine as these were all in the kitchen. We paid for this apartment so that we could use these facilities. We asked to be relocated from the apartments to the hotel. We were told that this could not be done. No explanation just ‘no’.
Were my mother not so exhausted we would have left then and there.
The deposit was 3000RMB, again elong had assured me there was no room guarantee/deposit required.
The restaurant in the hotel was a joke. The egg chef (yes there was a specific person to cook eggs) did not know what poaching was, he could only fry or scramble eggs; the bacon was one shade off being black while the sausages were raw.
When we went to pay for the breakfast they had no change so a waiter went to get some. He came back 5RMB short. We had already tipped so we asked for the rest of our change. He returned with 4RMB. Although this is the equivalent of 20 Australian cents, by this stage we were not happy! We made him go and get the 1RMB as a matter of principle. We did not go back to the restaurant.
The one redeeming feature of this entire hotel was the hot pot restaurant tucked away in a corner of the ground level facade. Named 100 degrees C, the staff were brilliant, the food was excellent, the price was perfect – an excellent experience.
I would never return to this hotel. They refused point blank to give us what we had paid for; access to the kitchen and laundry facilities in the apartment. They are not of an international standard and have much work to do if they ever wish to get there.

  • Stayed July 2009
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
concord, ca
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 25, 2008

I recently stayed at this place with my father. From the outside the hotel looks great it's old, it's big, it has a beatiful chariot on a fountain in front, but once you get inside it's a whole other story. The rooms really aren't bad, the fact that their refrigerators don't work and they don't have extra soap or toilet paper were mere inconveniences. Considering we paid $1000 a night, a hotel that steals (housekeeping took my key and kept it) your key card when you leave it in the key system to keep the air conditiong running while your eating breakfast is going beyond frugal, especially when they threatan to charge you $20 for the missing card. The main gripe I have about this hotel is it tries to act like its a 5 star hotel, but it comes nowhere close. It charges the rates of a 5 star, but half the staff has no clue what they are doing 90% of the time, a simple ordeal of trying to get ice can take a half hour. The store in the lobby is insulting to anyone who got ripped off staying at this place, they charged 30 yuan, about $4-5 for a bottle of water, when you walk into the store next to the hotel they charge 3 yaun for the same bottle. The hotel lied abuot the location claiming they were close to Tianamen square the hotel is about 20 km form the square. If you speak English for the love of god never go into the hotel restaurant, Dynasty.

  • Liked — It looked nice from the outside
  • Disliked — They stole my Key to save money on electricity
  • Stayed August 2008, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Regal Court Hotel Beijing

Address: No.23 West Dawang Road, Chaoyang District, Beijing 100022, China (Formerly Howard Johnson Plaza Royale)
Location: China > Beijing > Jinsong
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1,108 of 5,111 hotels in Beijing
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Howard Johnson Beijing
Beijing Howard Johnson
Howard Johnson Hotel Beijing

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