Having spent 1.5 weeks at The Regent Beijing, I can say this is a pretty good hotel which has the potentially to be exceptional.
Location - The Regent is located in a ritzy CBD area and is directly above Dengshikou station on line 5. This make it easy to get around to most of the major attractions in Beijing. A taxi from the airport is around 70 yuan and the hotel offers a pickup service for 600 yuan. Near the Regent are a swap of other top quality hotels including the Park Plaza, the Peninsula etc. As its a pretty touristy area, prices are higher accordingly. 10 mins west is Wangfujing st and the myriad of shopping centres and the famous (or should I say infamous) street market offering delicacies that only tourists would try - tarantula, crickets, worms, eels - more on this in a separate review. To give you an idea of the location, on the ground floor is the Rolls Royce and Bentley dealership.
Foyer and front of house - grand, sparkly and impressive. Good concierge although the standard of english varies. Very good reception staff and money exchange. All in all top notch.
Rooms - we stayed in a premium twin room and it was nicely furnished and had everything you could think of and maybe some more. It was a good size and had a separate bath and had very good water pressure. The windows open to allow natural smoggy ventilation. Our initial room was not he16 th floor and had great views over the Jinbao intersection. We had a lot of fun watching the near misses, skill and craziness of Beijing traffic. The bedding was super comfortable and the pillows very soft. The room was a bit dusty and is was clear some areas had not been vacuumed for some time - especially around the curtains.
The room was quiet and light, but over the first couple of days we noticed the room temperature rose to about 26 degrees c and wasn't adjustable. Apparently the hotel is centrally heated and you cannot individually control the room temperature. Like other reviewers when we asked about it, we were told to open the window during the most polluted days on record in Beijing. The solution is to turn the a/c off completely. We changed rooms and unpacked. Unfortunately they moved us from a non smoking room and floor to a non smoking floor but a smoking room?. We repacked and changed rooms again. The last room faced the south towards the Park Plaza - it was quiet but lacked the street view. Wifi was patchy. Whilst the room layout was the same and was slightly cleaner we experienced some more issues - lack of daily vacuuming, some brown stained and patchy silicone sealing around the bathtub and toilet, the shower wouldn't drain properly if you had a long show and we lost power twice whistle boiling water. At least they had a kettle in the room! One other thing which I found quite annoying is that the room attendants enter the room quite quickly after knocking on the door - I had some near embarrassing moments rushing to the door. In the end we left the do not disturb light on
Food - The daily buffet breakfast was good but not great. The asian selection was much better than the western selection. Service was attentive and possibly too quick - they cleared away dishes the moment we left the table to get some condiments even before we finished them! They need to slow down the otherwise very good service. In room dining was ok but a bit expensive even at international standards. We ate at the Italian restaurant once and ordered two mains - they were the size of entrees and it cost us $60AUD.
Overall - for what we paid, I think we did well. It could be a great hotel, but we could only rate it very good.
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- Also Known As:
- The Regent Beijing Hotel Beijing
- Regent Hotel Beijing
- Beijing Regent