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“Exquisite and very charming hotel with unsurpassed service/staff.” 5 of 5 stars
Review of Raffles Beijing Hotel

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Raffles Beijing Hotel
5.0 of 5 Hotel   |   33 East Chang An Avenue, Dongcheng District, Beijing 100004, China (Xidan)   |  
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Ranked #22 of 5,168 hotels in Beijing
New England
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Exquisite and very charming hotel with unsurpassed service/staff.”
5 of 5 stars Reviewed August 9, 2009

Elegant hotel catering to all one's needs. Great central location near Forbidden City, Tiannamen Square and Beijing's pretigious shopping.

  • Stayed July 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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919 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, D.C
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 9, 2009

We were at this hotel fro 8 days prior to taking a cruise.
We loved the place, the service, the location, the food. The hotel has a great managemet!
We would like to go back again!

  • Stayed October 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Texas
Top Contributor
162 reviews 162 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 3, 2009

Stayed in Oct 2008 with my family. This is hotel is boutique hotel so the service they gave is exceptional. The rooms were very spacious and nice along with the bathrooms. We got free wireless internet, so that was a plus. Also for hotel guests only, they exchange RMB currency without a transaction fee.

My bro-in-law booked it with his American express and we got a free foot massage at the hotel. It came in handy after walking the Great Wall :). We also got free breakfast buffet with the credit card. The breakfast buffet has Chinese as well as American food. You can eat eggs, bacon, french toast, or you go chinese and get Rice congee or wonton soup. The wonton soup is a must (they have the wonton meat prepped and assemble the wonton in front of you and boil it fresh). I got like 3 bowls of wonton soup every morning...I think the guy making the wonton soup hated me by the 3rd and last day...haha.

Location is very good. It's only a 10 min drive down the street to Tianamen sqaure and the forbidden city. There's also a mongolian bbq place nearby. Wangfujing is also a 5-10 min walk from the hotel. Great place to shop and eat some street vendor food. Street vendor food is cheap for the late night snackers reading this. The subway stop for Wangfujing is also closeby as well. I recommend the subway over taxi or private car. Beijing traffic is horrible.

If you go to Beijing, this hotel has it all. Stay HERE!

  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reading, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 28, 2009

We dined in the Jaan restaurant (25jun09) expecting a meal to match the hotel reputation and the impressive décor. I ordered cod. Easy enough I thought. I was served with a piece of white substance about 2 1/2 inches square and about 1/2 inch high with the subsistence of a road kill. It did not look, smell or tasted like cod. Perhaps I am spoiled by the UK fish and chips shop?
The portions in general were reminiscent of the 1980 minimalist haute cuisine era and the only saving grace of the entire event was the excellent service. Just need to sack the chef.

  • Stayed June 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 20, 2009

My daughter and I stayed at the Raffles Beijing Hotel for four nights during the first week in June. We found this to be one of the best hotels of our trip to China (second only to the Intercontinental in Hong Kong) in terms of the overall hotel experience, and I won't repeat all of the positive attributes listed by prior reviewers.

Raffles does a good job of being attentive without smothering, and the concierge desk was excellent--all of their recomendations for restaurants were very good, and they spoke good English. Frankly, the service at the morning breakfast buffet was better than most of the expensive full service restaurants we went to in China. We did not eat at the hotel restaurants other than the buffet, as Beijing has such a wide variety of very good specialty restaurants.

As noted by other reviewers, the location is excellent--10-15 minutes from Forbidden City, and right next to the main shopping street (Wangfuching). Even if you are not shoppers (we are not), the people watching helps you understand the dramatic contrast between modern China and its rural heritage, as there are literally tour groups from smaller cities constantly moving down the street.

I would also add that the hotel is very close to a subway entrance, which we found quicker than taxis.

We stayed in the older wing of the hotel, in a Landmark room, which was quite spacious. Nicely appointed, though a minor nit is that if you are assigned a room facing the street, you do get a fair amount of street noise.

I would recommend that you check multiple websites should you choose this hotel--at the time of our booking in March, there was a wide variety of pricing, and we were able to get $167/night---including breakfast and free internet---which I thought quite reasonable for a hotel of this caliber.

To sum up, we were very pleased with the hotel, and would certainly recommend--especially to those who do not have much time in Beijing, as its central location allows you to see the major sites in a time efficient manner.

  • Stayed June 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDINBURGH
Top Contributor
94 reviews 94 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 13, 2009

When booking our cruise we forgot that we arrived at the start to the festivities and on Mayday, we docked in Xingang, the port for Beijing that day!

Transfer took three hours (on non holiday may have been 2 to 2 ½ hours). We stayed four nights at the Raffles Beijing

The hotel is situated within 5 – 10 minutes walk from Tiananmen Square and Forbidden City, and has a nice shopping just around the corner, great central hotel.
On arrival were great by friendly staff, shown to coffee seats, given a drink and staff ran around booking us in! Great no hanging around reception desks.

We found the staff extremely friendly and helpful. The meals in the restaurant were great, the buffet breakfast was included with large selection of eastern and western foods, great selection of fresh fruit juices and eggs cooked to order, super with the cooked ham. Evening buffet we really enjoyed and was impressive.
The restaurant staff were fantastic in assisting what food was gluten free (one of us is a celiac) and found no problems having a nice tasty gluten free meals.

We had to check out at 0600 no problem to the hotel they provided two fantastic carry out breakfast boxes, one being gluten free, great.

Our room or I should say suite was fantastic, extremely nicely furnished.

Would we stay again, moist defiantly a firm yes

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 9, 2009

My husband, and another couple we were travelling with stayed at this wonderful hotel last October and we were so thrilled that we were able to get a great deal for 2 nights here, even if it was during Golden Week. We spend the first 3 nights at the Holiday Inn Central Plaza (also a great option) and explored the southern highlights of this huge city and then switched to this hotel to explore the Forbidden City/Lama Temple/Tianenmen Square area. The location is magnificent, literally steps from the biggest and most famous square in the world. the city was packed with tourists from far flung areas as well as Chinese residents enjoying their holidays so the hotel was a wonderful oasis to return to after a long day of sightseeing. Great service, elegant rooms (we got a junior suite), wonderful amenities in the modern and spacious bathrooms. Authentic decor, artwork and textiles made this hotel more appealing. Great touches like a jogging map on a lanyard, city guides in the room and attentive concierge who purchased our phone card when we merely mentioned that we were wondering where to buy one from. They were back in 10 minutes with instructions on how to use it in perfect english. the restaurant was wonderful; the breakfast was excellent and started our day right. they were even so kind as to open the restaurant earlier JUST FOR US one morning since our flight was at 6am. They put out a smaller assortment of breakfast items and beverages but were so kind, accommodating for a larger hotel. We were impressed by the level of service for sure. They served refreshments and snacks at the executive lounge, which was just great when we nipped back in the afternoon to relax in between excursions.

  • Stayed October 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Raffles Beijing Hotel

Address: 33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
Location: China > Beijing > Xidan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Beijing
#12 Romantic Hotel in Beijing
#16 Luxury Hotel in Beijing
#16 Business Hotel in Beijing
#338 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Raffles Beijing Hotel 5*
Official Description (provided by the hotel):
Reflecting Oriental refinement and French élan, Raffles Beijing Hotel epitomises refinement and exclusivity. Established in the early 1900s, this luxury Beijing hotel was then proclaimed as “the only deluxe hotel in the Far East”. A century on, guest rooms and suites draw inspiration from the golden age of travel but are technologically enabled with discretion for 21st century living. Personality Suites pay homage to luminaries from the hotel’s fabled history while Raffles Inc Business Rooms cater to business travellers on the move.Indulge in gastronomic delights at this Beijing hotel. Innovative French cuisine takes centrestage at the elegant Jaan Restaurant which recalls the glamour of the 1920s with glittering chandeliers and its original timber dance floor.The vibrant East 33 meanwhile offers international fare and the popular weekend Seafood Extravaganza.Ideally situated at the crossroads of famous Chang An Avenue and the district of Wangfujing, Raffles Beijing Hotel lies in the heart of the prestigious business and commercial districts, a few minutes from historical attractions such as the Forbidden City, Tiananmen Square, Temple of Heaven, the Silk Market, and modern marvels such as the ‘Water Cube’ National Swimming Centre and ‘Bird’s Nest’ Olympic Stadium which captured the world’s imagination during the Summer Olympics of 2008. ... more   less 
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Also Known As:
Raffles Hotel Beijing
Beijing Raffles Hotel
Raffles Beijing

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