We were amazed at the personal touch that was extended to us at the hotel, where all the staff seemed to remember our name. The hotel was very clean and the room very spacious. The location was a very short walk to the Forbidden City and Tienanman Square. Also close was the easy to use metro system and the hotel staff and "John the hotel ambassador" are very helpful with teaching you how to use it. Every member of staff was worthy of a good reference for their cheerful assistance.