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Raffles Beijing Hotel: Traveler Reviews

5.0 of 5
33 East Chang An Avenue, Dongcheng District, Beijing 100004, China (Xidan)
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Raffles Beijing Hotel
Ranked #13 of 4,450 hotels in Beijing
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699 reviews from our community

Traveler rating
    450
    163
    62
    18
    6
See reviews for
Families
99
 
Couples
210
 
Solo
45
 
Business
140
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Istanbul
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“A great place to hide from polluted air; nice spot!”
4 of 5 stars Reviewed January 18, 2013

The location of hotel is close to forbidden city and shopping. The rooms are good size and comfortable. The staff treat customers like they are special guests. The morning breakfast is above average while the meal consumed in same restaurant in the evening was poor and service was poor; complained without resolution. Overall my stay was satisfactory and I would return.

Stayed January 2013, traveled on business
Was this review helpful? Yes
Ask MapleLeafontheRoad about Raffles Beijing Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
January 29, 2013
Dear Ladies and Gentlemen,

Greetings from Raffles Beijing Hotel!

We are delighted to learn that our services and facilities exceeded your expectations during your stay with. We have noted your positive comments about the breakfast buffet as well as your disappointment during dinner. We will discuss this point with our Executive Chef and will ensure to improve our offerings and service during dinner time. Thank you very much for taking the time to share your thoughts with us on TripAdvisor. Only by candid comments such as yours are we able to identify opportunities to continue to improve on our products and services.


Warm regards,

Matthias Al-Amiry
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Impeccable service, spacious room”
5 of 5 stars Reviewed January 17, 2013

This hotel is located in the city center, near the Forbidden City. It is beautiful and quiet. Once you enter this hotel, you will leave the dust and noise behind. The room has hardwood floor instead of carpet, spacious separate sitting area, luxurious bathroom. It is a winner all-around.

Room Tip: The restaurants in the hotel are extremely expensive. There are good eateries on nearby Wangfujing...
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 4 more reviews by shenesq for Beijing
Ask shenesq about Raffles Beijing Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
January 29, 2013
Dear Guest,

Thank you very much for your feedback following your recent visit to Beijing. We appreciate and value the time you have taken to share your experience with us on TripAdvisor.

We are delighted to learn that you appreciated the central location of the hotel and that your stay as well as our services and facilities here at Raffles Beijing Hotel exceeded your expectations.

Again, thank you very much for taking the time to share your thoughts with us.


Warm regards,

Matthias Al-Amiry
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Charmfull Hotel at perfect location”
5 of 5 stars Reviewed January 17, 2013

The Raffles is located perfectly for a trip to the forbidden city and for shopping in the city center.
The Hotel itself is very clean and has a of charme from his architecture. Staff is very helpful and the morning buffet is one of the best I ever experienced. The price is a bit in the higher range but this hotel is 100% worth it.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Marantz2012 about Raffles Beijing Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
January 18, 2013
Dear Guest,

First, we would like to express our personal gratitude for the time you have taken to share your thoughts with us on TripAdvisor.

Second, on behalf of the entire team at Raffles Beijing Hotel, we would like to express our sincere appreciation for you staying with us.

It is always a great pleasure and extremely rewarding to receive positive and encouraging remarks such as yours. We are delighted to learn that we exceeded your expectations and that you enjoyed your time with us.

Once again, thank you!


Warm regards,

Matthias Al-Amiry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Very nice hotel...really good experience.”
4 of 5 stars Reviewed January 16, 2013

I would definitely recommend this hotel while staying in Beijing. The location is excellent. The staff is friendly and very helpful. If you need anything, there is always someone there who can help you. The rooms are large, well-appointed and clean. When I return, I would enjoy staying at the Raffles Beijing Hotel again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask WorldTraveler55711 about Raffles Beijing Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
January 18, 2013
Dear Guest,

Thank you very much for your feedback following your recent visit to Beijing. We appreciate and value the time you have taken to share your experience with us on TripAdvisor.

We are certainly extremely thrilled to learn that we exceeded your expectations during your stay with us at Raffles Beijing Hotel.

Accolades and sentiments of appreciation such as yours only encourage us to further improve our services and facilities.

Should your travels lead you again to Beijing we would be delighted to welcome you back to the Raffles.


Warm regards,

Matthias Al-Amiry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
1 review
“Hotel Excellence”
5 of 5 stars Reviewed January 16, 2013

From the first time we entered the Hotel we were not disappointed. The Hotel excelled in every area including our room that was spacious and well appointed. John Spooner, Raffles Hotel Ambassador offered us valuable advice to make travelling around Beijing underground and tourist attractions with clear instructions on how not to get lost. Because of the special service we received we are already planning our next trip to Beijing and would not stay in any other Hotel. Beijing has many high end hotels however when your travelling it always comes down to service, Raffles Beijing will not disappoint.

Room Tip: Upgrade to a suite you wont be disappointed. Rooms on the front of the huilding have a great view.
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AustraliaHugo about Raffles Beijing Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review
January 18, 2013
Dear Guest,

We would like to thank you for having chosen Raffles Beijing Hotel as your preferred accommodation in Beijing. We very much appreciate you having taken the time to submit your report about your experience to TripAdvisor.

What you have described in your review is exactly what we strive for. Hence we were thrilled to learn that you enjoyed the personalized services our Raffles Ambassador John Spooner and his team extended to you. We will certainly share your remarks with John and we are convinced that comments like yours encourage John and his team to further enhance their services.

Warm wishes and we are looking forward to welcoming you back to Raffles Beijing Hotel.

Matthias AL-Amiry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffles Beijing Hotel

Also Known As:
Raffles Hotel Beijing
Beijing Raffles Hotel
Raffles Beijing
Address: 33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
Region: China > Beijing > Xidan
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 4,450 hotels in Beijing
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Reflecting Oriental refinement and French élan, Raffles Beijing Hotel epitomises refinement and exclusivity. Established in the early 1900s, this luxury Beijing hotel was then proclaimed as “the only deluxe hotel in the Far East”. A century on, guest rooms and suites draw inspiration from the golden age of travel but are technologically enabled with discretion for 21st century living. Personality Suites pay homage to luminaries from the hotel’s fabled history while Raffles Inc Business Rooms cater to business travellers on the move.Indulge in gastronomic delights at this Beijing hotel. Innovative French cuisine takes centrestage at the elegant Jaan Restaurant which recalls the glamour of the 1920s with glittering chandeliers and its original timber dance floor.The vibrant East 33 meanwhile offers international fare and the popular weekend Seafood Extravaganza.Ideally situated at the crossroads of famous Chang An Avenue and the district of Wangfujing, Raffles Beijing Hotel lies in the heart of the prestigious business and commercial districts, a few minutes from historical attractions such as the Forbidden City, Tiananmen Square, Temple of Heaven, the Silk Market, and modern marvels such as the ‘Water Cube’ National Swimming Centre and ‘Bird’s Nest’ Olympic Stadium which captured the world’s imagination during the Summer Olympics of 2008. ... more   less 
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