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“The Best hotel I have ever stayed!” 5 of 5 stars
Review of The Ritz-Carlton Beijing

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The Ritz-Carlton Beijing
5.0 of 5 Hotel   |   No.83A Jianguo Road, Chaoyang District, Beijing 100025, China (Guomao)   |  
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Ranked #29 of 5,119 hotels in Beijing
Chennai (Madras), India
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“The Best hotel I have ever stayed!”
5 of 5 stars Reviewed May 7, 2013

I had been to this hotel in August last year ... Though I have been to many luxury hotels before and after, nothing compares to the experience of Ritz! I had always expected the facilities and ambience to be good but the best part was the service ... we were on a business trip and we were a large group but people in the restaurants, lobby and even fitness centre remembered and called us by our names ... extremely helpful staff ... as we were not used to the food there, the chef asked us our preferences and prepared a few Indian dishes for us daily in our week's stay ... such small things go a long way in making the stay memorable!

I would like to mention Paula Minn, Kaili Fang, Iris and Sebrina who were excellent at their work and very helpful whenever we needed something!

I dont think I'll look for any other hotel when i visit Beijing next!!! You'll have to visit it to experience it!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
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English first
Minneapolis
Top Contributor
67 reviews 67 reviews
57 hotel reviews
Reviews in 45 cities Reviews in 45 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 27, 2013

This hotel is located on the East side of Beijing at the 4th ring road. This means long cab rides to get to most places elesewhere in Beijing; walking is just not an option. The hotel is in the midst of a large, very high end shopping complex that is anythng but Chinese in character, unless we are talking about the new obsessions with international fashion luxury brands and showing one's wealth. The hotel itself is very comfortable. Rooms ar large and well appointed, although showing the effects of some wear and tear. Staff are very pleasant, most speak at least some English and all are helpful. The concierge desk is extremely well run. Hotel restaurants are very expensive and serve good, but not great food. Business services at the hotel are good, as are meeting room facilities.

Room Tip: Higher floors have less traffic noise
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhode Island
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 26, 2013

We recently spent four nights at the Ritz Carlton, Bejing. The hotel was modern and beautiful. Our room was spacious and lovely; however, it was not very Asian and could have been anywhere in the world. The staff was wonderful and very helpful. The food, while good, was not great, and it was expensive.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 22, 2013

Stayed in Ritz Carlton Huamao Center in Beijing for the second time. Conducted meetings in the hotel fo a couple of days in a row. The service is beyond expectation. Well... it's a Ritz. The building is clean, staff are nice and helpfull. Location is one of the best, with an upscale mall withing several steps from the hotel. Make sure you stay in a club level to access the lounge with limitless food and drink all day long. Several restaurants in the hotel are also good. Chinese food, Italian food, the bar. The room is big with all nice amenities. Complimentary internet speed is excellent. Will highly recommend this hotel!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 21, 2013

I recently stayed at this property on business for 4 nights. My time there was exactly what I have grown to expect from Ritz Carlton -- great service at every level! Even though many of the staff do not speak English very well (far better than my Mandarin I must say!), they still greet with a smile and kind gesture to get the task at hand accomplished. The rooms are very well appointed and the in-room check in service is fabulous when one has arrived after a 14 hour flight. Great service!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 18, 2013

On this trip, I returned to Beijing with my mother who was visiting for the first time. The stay was perfect and we could not ask for more. Figo, the concierge worked tirelessly with me to make and amend my multiple reservations and tours. His restaurant recommendations were spot on and on the day we went to the Great Wall, they even packed a little picnic to take along in the long car ride. We had access to the legendary Ritz-Carlton Club and it's definitely worth the hype. The staff there are super attentive and noticing that my husband enjoyed a chocolate cake (he ate half of it) from the buffet, the made special arrangements to have the chef specially bake the same cake for him for each day of our 4 day stay. Thanks to Sharon and her team. We were truly spoilt and can't wait to go back. The heart warming service made us feel right at home. Keep up the fantastic job.

Room Tip: Definitely select the upgrade to Club access. While it's a paid perk, it's 300% worth it. F...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013 via mobile

We have stayed here twice over the past two years and cannot fault a single thing.
The rooms are comfortable and functional for business or travel, customer service is up there with best and nothing is too much trouble, I love the Davidoff cigar lounge and have spent many nights there, it's fantastic. Everytime I'm in Beijing this is the only hotel we will stay at.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ritz-Carlton Beijing

Address: No.83A Jianguo Road, Chaoyang District, Beijing 100025, China
Phone Number:
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Beijing
#22 Luxury Hotel in Beijing
#33 Romantic Hotel in Beijing
#57 Family Hotel in Beijing
#386 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Beijing 5*
Official Description (provided by the hotel):
The Ritz-Carlton, Beijing is a 305-room luxury hotel, situated in Beijing's Central Business District. The Hotel is an integral part of China Central Place, a complex featuring business towers and an upscale shopping mall. The Hotel offers luxurious oversized rooms, a Spa and fitness centre, extensive meeting and conferencing space all surrounded by garden landscaping, a beautiful amenity in the central city. Dining options include an Italian restaurant, Cantonese all-day dining a lounge and two bars. ... more   less 
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Also Known As:
The Ritz-Carlton Hotel Beijing Huamao Beijing
Ritz Carlton Hotel Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz-Carlton

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