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“Excellent...but not very Asian” 5 of 5 stars
Review of The Ritz-Carlton Beijing

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The Ritz-Carlton Beijing
5.0 of 5 Hotel   |   No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China (Guomao)   |  
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Ranked #36 of 5,414 Hotels in Beijing
Rhode Island
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Excellent...but not very Asian”
5 of 5 stars Reviewed April 26, 2013

We recently spent four nights at the Ritz Carlton, Bejing. The hotel was modern and beautiful. Our room was spacious and lovely; however, it was not very Asian and could have been anywhere in the world. The staff was wonderful and very helpful. The food, while good, was not great, and it was expensive.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
    211
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 22, 2013

Stayed in Ritz Carlton Huamao Center in Beijing for the second time. Conducted meetings in the hotel fo a couple of days in a row. The service is beyond expectation. Well... it's a Ritz. The building is clean, staff are nice and helpfull. Location is one of the best, with an upscale mall withing several steps from the hotel. Make sure you stay in a club level to access the lounge with limitless food and drink all day long. Several restaurants in the hotel are also good. Chinese food, Italian food, the bar. The room is big with all nice amenities. Complimentary internet speed is excellent. Will highly recommend this hotel!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 21, 2013

I recently stayed at this property on business for 4 nights. My time there was exactly what I have grown to expect from Ritz Carlton -- great service at every level! Even though many of the staff do not speak English very well (far better than my Mandarin I must say!), they still greet with a smile and kind gesture to get the task at hand accomplished. The rooms are very well appointed and the in-room check in service is fabulous when one has arrived after a 14 hour flight. Great service!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 18, 2013

On this trip, I returned to Beijing with my mother who was visiting for the first time. The stay was perfect and we could not ask for more. Figo, the concierge worked tirelessly with me to make and amend my multiple reservations and tours. His restaurant recommendations were spot on and on the day we went to the Great Wall, they even packed a little picnic to take along in the long car ride. We had access to the legendary Ritz-Carlton Club and it's definitely worth the hype. The staff there are super attentive and noticing that my husband enjoyed a chocolate cake (he ate half of it) from the buffet, the made special arrangements to have the chef specially bake the same cake for him for each day of our 4 day stay. Thanks to Sharon and her team. We were truly spoilt and can't wait to go back. The heart warming service made us feel right at home. Keep up the fantastic job.

Room Tip: Definitely select the upgrade to Club access. While it's a paid perk, it's 300% worth it. F...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

We have stayed here twice over the past two years and cannot fault a single thing.
The rooms are comfortable and functional for business or travel, customer service is up there with best and nothing is too much trouble, I love the Davidoff cigar lounge and have spent many nights there, it's fantastic. Everytime I'm in Beijing this is the only hotel we will stay at.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
Top Contributor
246 reviews 246 reviews
82 hotel reviews
Reviews in 113 cities Reviews in 113 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed April 12, 2013

I returned to Beijing this month for a few nights of work. The stay was wonderful. Service outstanding, recognition of elite status and repeat customer appreciated. Rooms lovely and elegant and club lounge inviting, warm, and with excellent food choices. Staff remarkably focused on the customer. While the building is older, I remain a fan of the classic Ritz. Pool beautiful, great spa. I'll be back.

Room Tip: Club Level
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 21, 2013

Stayed here on business a few times. My office is right opposite so can't comment on the location but it is everything I expected from a Ritz hotel.

Luxury and comfort, excellent service, excellent food and choice of Chinese and Western foods.

Very nice long indoor swimming pool, Jacuzzi and SPA treatments.

Staying again in a few weeks and looking forward to it....

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Beijing

Address: No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China
Phone Number:
Location: China > Beijing Region > Beijing > Guomao
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Beijing
#21 Business Hotel in Beijing
#29 Luxury Hotel in Beijing
#35 Romantic Hotel in Beijing
#368 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Beijing 5*
Official Description (provided by the hotel):
The Ritz-Carlton, Beijing, is centrally situated in one of Beijing's most thriving business area - China Central Place, the hotel is 30 minutes from the Beijing International Airport and offers easy access to the city's historical and cultural landmarks. In the classic timeless and elegant Ritz-Calrton style, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms and six exquisite award winning restaurants and bars including Barolo, serving authentic Italian Cuisine; Yu, serving fine Cantonese Cuisine; Aroma, serving international cuisine throughout the day; The Ritz-Carlton Bar; The Lobby Lounge and The Davidoff Lounge. Other exclusive facilities include The Ritz-Carlton Spa, fitness centre, indoor pool with balcony, 1,100 sq.m. meeting and conference space, 648 sq.m. ballroom and the only wedding chapel inside a hotel in Beijing.Behold the Ritz-Carlton, Beijing, architecture and decor classically inspired. Whether from the full-bodied taste of Ritz-Carlton traditional afternoon tea or a refreshing spa treatment, your senses are entranced by experience. ... more   less 
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Also Known As:
The Ritz-Carlton Hotel Beijing Huamao Beijing
Ritz Carlton Hotel Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz-Carlton

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