I agree with all the positive reviews about this hotel. I just returned from a 6 night stay and I only had three negative issues. My hotel room was on the Jinbao St. side and each morning at 5:30 am I was awoken by noise from the street below. Apparently construction trucks use the street to transfer materials from one truck to another truck and it is quite disruptive. Also, I was called at least once or twice a day by the staff to see how I was feeling. They seemed obsessed with the idea (for no obvious reason) that I may have the swine flu. One day I went out and accidently left my "Do Not Disturb" light on all day. Three staff members came and knocked on my door (the light was still on after I returned) and started grilling me about my health. The reason I felt particularly harrassed and singled out was because I was traveling with two colleagues who were never called once. I also went to Shanghai and Nanjing and none of the staff ever questioned me at those hotels. Lastly, the fitness center was not air conditioned and it was extremely hot outside so it was hard to work out. I would have complained but there was not one at the desk in the fitness center while I was there.

Good room and bathroom. Great breakfast and the staff was very nice. It's a typical western-style hotel.

We have just completed a three night stay at the Park Plaza. We have nothing but good things to say about the hotel. It is very well located, within walking distance of many sights and it is about two minutes away from the subway. The subway is easy to use and only costs 2RMB! Taxis are very cheap but can get caught in traffic. The breakfast at the hotel is as good as you can get. The only one little complaint is that the coffee could be improved upon and could be hotter. All staff are very friendly and helpful We will stay here again the next time we return to Beijing!

This was our first experience of a Chinese hotel and I was disappointed.

We had upgrated to the Club floor and really felt that the staff on this floor could have smiled a bit more, they were okay at check in but the lack of English probably did not help. Being on the Club floor you get complimentary tea/coffee throughout the day and in the evenings drinks and canapes are free also. The drinks and canapes are done on a self service basis and I felt this was where the hotel let itself down. I have stayed in several hotels where I have stayed on Club floors, Singapore and Thailand and have always felt that the staff were very helpful but alas this was not the case. I served myself a gin and tonic and when I asked for some lemon I was looked at like I was from out of space. The food selection was also very poor.

The door men and girls at the down stairs bar were very friendly and smiled alot but the girls on this floor really looked quite miserable.

We had breakfast in the cafe and this was nothing out of the ordinary, we also had a meal in the same restaurant one evening and again was very disappointed.

We ate one night at the Regent Cafe, this was by far a better restaurant for a similar price and the view was good too.

This hotel is good for location but if I go back to Beijing I won't be staying at this hotel again.