Stayed here during the Olympics as part of a group booking.
Agree with other reviews that the beds were very firm, the hotel was not close to the centre and it was disappointing to have to pay for ammenties such as the swimming pool.
The most frustrating thing was dealing with the staff on reception. We had a number of problems regarding pre payment of rooms, whether we had paid for breakfasts and ended up needing to speak to the sales manager to try and resolve things which took a significant amount of time. To end it all we were charged for using/opening items in the room (which we hadnt) and no matter how much we protested our case they wouldnt listen to us. As we needed to leave for the aiport we ended up paying for these items and later found out that others groups had had the same problem
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