We stayed at this place in early November 2012. Stylish hotel in a "W" sort of way.
However, the heating in the room went crazy -- it was 27 degrees in the room when we checked in, management promised to fix it while we went out, we got back to see no change. Went to bed, and by 1am we couldn't sleep as it was over 30 degrees (86 degrees F). I took a photo of the thermometer (see below) and went to see the night manager. Two staff spent an hour in our room at 2am trying to fix it. Finally they gave up and moved us to a different room.
I did not expect to pay for such a miserable night, but at checkout they insisted on full charges.
We will never stay at a Crystal Orange again.
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