I was not impressed. A big difference from the BP International in Hong Kong. Front desk female was combative and rude to our travel agent; very few of the employees seemed happy to work there. Saw a couple of employee arguments during our stay.
We arrived with 3 rooms, 2 of which smelled of smoke and mildew. We asked to be moved; got a promise that they would fix the smell, and sent a guy to spray the Chinese version of glade air freshener.
We asked to have at least two of the rooms close together (for our kids to stay), and were told that they could not do this. So, our rooms were 1208, 1223, and 1265. Thanks.
The meals were not good. There's a few different resturants; but they open up at least 2 for breakfast. I found the meals to be poor - the danishes were at least 2 days old; very stale. Juice despensers were leaky...all of it was unappetizing.
We ate dinner once...and that was enough. For $20 bucks a head, we were treated to a buffet that included flat warm beer, cold egg drop soup, and other un-appetizing dishes. All while the help scowled at us and informed us that they were going to close so we'd better hurry up.
They do have a shop with a tailor and some food and trinkets. We never tried the pool based on the condition of the resturant and rooms - my guess is that it wasn't very clean but we didn't have the time to find out. The one helpful person was the female night manager - helped us out with shopping locations.
All in all, a poor location (takes about 30 minutes more to get anywhere since its south of the city), unclean hotel with unhappy staff. We would have moved out but our schedule was too busy to deal with the hassel.
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- Also Known As:
- Grand View Garden Beijing
- Hotel Grand View Garden
- Grand View Garden Hotel Beijing