We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would not stay again” 1 of 5 stars
Review of Grand View Garden Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Grand View Garden Hotel to your Saves list
Grand View Garden Hotel
4.0 of 5 Hotel   |   No.88 South Caiyuan Street, Xicheng District, Beijing 100054, China (Beijing South Railway Station)   |  
Hotel amenities
Ranked #427 of 5,462 Hotels in Beijing
Yank in Japan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Would not stay again”
1 of 5 stars Reviewed April 15, 2007

I was not impressed. A big difference from the BP International in Hong Kong. Front desk female was combative and rude to our travel agent; very few of the employees seemed happy to work there. Saw a couple of employee arguments during our stay.

We arrived with 3 rooms, 2 of which smelled of smoke and mildew. We asked to be moved; got a promise that they would fix the smell, and sent a guy to spray the Chinese version of glade air freshener.

We asked to have at least two of the rooms close together (for our kids to stay), and were told that they could not do this. So, our rooms were 1208, 1223, and 1265. Thanks.

The meals were not good. There's a few different resturants; but they open up at least 2 for breakfast. I found the meals to be poor - the danishes were at least 2 days old; very stale. Juice despensers were leaky...all of it was unappetizing.

We ate dinner once...and that was enough. For $20 bucks a head, we were treated to a buffet that included flat warm beer, cold egg drop soup, and other un-appetizing dishes. All while the help scowled at us and informed us that they were going to close so we'd better hurry up.

They do have a shop with a tailor and some food and trinkets. We never tried the pool based on the condition of the resturant and rooms - my guess is that it wasn't very clean but we didn't have the time to find out. The one helpful person was the female night manager - helped us out with shopping locations.

All in all, a poor location (takes about 30 minutes more to get anywhere since its south of the city), unclean hotel with unhappy staff. We would have moved out but our schedule was too busy to deal with the hassel.

  • Liked — Cheap price
  • Disliked — Cleaniless
  • Stayed April 2007, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

118 reviews from our community

Traveler rating
    12
    75
    23
    5
    3
See reviews for
7
9
1
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 14, 2007

We stayed at this hotel for 3 nighs hotel as part of a tour. We were happy with this hotel. The rooms were clean and the staff were friendly. And the garden was very relaxing which is hard to do in Beijing. The hotel has a definite Chinese feel so if you are looking for Hilton or Sheraton, keep looking.

  • Stayed October 2006
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 12, 2006

The hotel is not a surprise to us after reading all the reviews. We found it clean although there is a type of odor in the bathroom which we found not very pleasant. As one poster says, the room has a minimum of bedding/sheets; we found it a bit too hot with only the duvet available as blanket.

The shower in the bathroom is comletely pathetic - with water just triggled down!

Another thing that pissed us off is - our room was in the non-smoking floor (since we specifically asked for it), and yet a neighboring room had a guest smoking openly with his door wide open - so that the stinky smoke spilled all into the hallway. we figured we would not have got any results if we did complain, so we did not.

What we found quite unique is the garden and the classical story behind it. It would have been much beautiful had we been there say, a month earlier. We were surprised to find that the Grand View garden is also rated as one of the top 40 tourist site in China.

We do not mind going back (since the price is right) - except that we would check the shower first before accepting the room.

Stayed November 2006
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 6, 2006

The hotel is located south-west of the Forbidden Palace and on the 3rd inner ring road. Locatioins to most tourist attractions are within 10-30 minutes away by mini-buses (private).

The facilities and staff friendliness is a very welcoming experience. Cleanliness is above average. Although the staffs don't speak fluent English (we know they are trying very hard), their warmth and smily faces is enough to tell what they're trying to say, although not all the time when you need a translator.

I would go back to this place again in near future. I have not regretted living here as it has offered me a memorable experience.

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Top Contributor
93 reviews 93 reviews
50 hotel reviews
Reviews in 45 cities Reviews in 45 cities
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed October 19, 2006

We stayed here on a tour for 3 nights. The first impression is good of the Chinese architecture style that the hotel has been built in. Once inside the lobby is impressive, with a large marble staircase up to function rooms, a piano which is played in the evening and another seating area.

The check in was efficient, with two sections to check in and a separate area to change money with the exchange rates posted on the wall, we didn't change money here but they were happy to change a 100Y note to smaller notes.

There are seats to relax in the lobby, which also has a shop selling Olympic merchandise, which leads through to more shops, selling arts and crafts and a convenience shop with food and drink.

Off the lobby is a bar, further down the corridor are 3 restaurants, 1 Western, which was very good, unless a tour party had arrived it was never busy, only a handful of people, even if there was a tour in, it didn't bother the a la carte diners, most dishes seemed to be between 30-100 Yuan. The next restaurant was advertising Abalone and Sharks Fin soup, it seemed to be incredible expensive, but I may have misunderstood. The last restaurant I think was BBQ style with an area in the centre of the restaurant where the food was being cooked.

Breakfast was the best we had in China, a good selection of cereals, milk, yoghurt, 4 fruit juices, breads, lovely small danish pastries, plenty of cooked items, bacon, sausage etc, there was a chef cooking eggs fresh each morning, obviously there was also chinese breakfast items. There are 3 rooms for breakfast, which double as the reataurants, these can get busy when everyone is trying to get out for the same time.

The room was a good size, we had a twin with 2 double beds, which we comfortable, not hard like most chinese beds, nice linens on the beds, 2 easy chairs, table, TV with english language news channel, and a writing area. The bathroom was fine with a good selection of soaps etc. There was an in room safe, kettle and tea. The mini bar was empty, but was cold so you could keep your water cool, when we checked in we were asked if we wanted the minibar filled.

The pool is accessed throught the BBQ style restaurant? I know strange, the pool its self was fine,a decent size, the water was cold, which seems to be the norm for China. Sadly the changing area was shocking, tiny, lockers broken, floor soaking wet, unbelievable really, also you will need a swimming cap which are on sale for 30Yuan, a bit steep as everything else in the country is cheap!

The hotel is South West from the center of Beijing, it is not near the underground, we never had a problem hailing a taxi from outside of the hotel, it was less than 20Yuan to Tiananmen Sq and 28Yuan to the Back Sea Bar area. The hotel isn't exactly central, but wherever you stay you will no doubt need to take a taxi somewhere.

Sorry didn't take any pictures of the rooms, kept meaning to take them when the room was tidy! and slept in on the last morning

  • Liked — Comfy bed
  • Disliked — Swimming pool changing room
  • Stayed October 2006, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed August 23, 2006

After reading some of the reviews of this hotel I was pleasantly surprised by what I found. Our room was clean, comfortable and well-provided with the expected facilities. Breakfast was good with a wide choice of foods for every taste. Staff were helpful and polite. There is a large park at the rear which was pleasant to walk around in the late afternoon or early morning.

  • Liked — clean and comfortable
  • Stayed July 2006, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breda, Netherlands
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed June 25, 2006

Stayed here for 3 nights while taking an organized tour in China. Not a hotel I would choose myself.

It probably was a luxery hotel in the 80's but it is now behind on renovation. Although everything you expect from a 4 or 5 star hotel is here, it is looking a bit old and outdated.

Minibar was completely empty and after asking it was filled. The room was very difficult to find. The hotel looks like a big mase.

Breakfast was horrible. Alhough it states that they serve continental and American breakfast, this is not something I would pay for myself.

The staff in the hotel bar was not nice and not like seen in other places in China. Drinks were overpriced for Chinese hotel average.

Breakfast bread tastes like it has no salt, orange juice is water with a flavour, you need to find your croissant with a magnifying glass, and the breakfast area is not big enough to accommodate that many tourists that need to eat their breakfast at the same time.

Their are some chinese restaurants, a KFC, a big chinese supermarket and a pharmacy in the neighbourhood. But apart from that this is a boring place. None of Beiings tourist locations are nearby. So unless you like a boring place or are only here to sleep, skip this hotel.

  • Stayed June 2006
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grand View Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand View Garden Hotel

Address: No.88 South Caiyuan Street, Xicheng District, Beijing 100054, China
Location: China > Beijing Region > Beijing > Beijing South Railway Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#181 Luxury Hotel in Beijing
#397 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand View Garden Hotel 4*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Travelocity and Expedia so you can book your Grand View Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand View Garden Beijing
Hotel Grand View Garden
Grand View Garden Hotel Beijing

Owners: What's your side of the story?

If you own or manage Grand View Garden Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.