A lovely hotel, very comfortable rooms - ours had an outlook of the courtyard and others in our group looked out into the gardens. Beds were the most comfortable of the trip. Breakfasts were very busy and staff were not able to keep up with the needs of the customers, the coffee machine broke down every day and we always had to go in search of cutlery and napkins. Food served was nice though and the 'egg chef' cooked a mean omlette. We were able to check in early which was a nice touch having just gotten off the train from Xi'an (11 hours) and able to freshen up and eat breakfast. Check out was a nightmare, very disorganised. Our tour guide received a phone call advising of all sorts of issues after check out such as missing keys and unpaid bills - everyone had paid and returned their keys the hotel just had no idea what was going on. Plus, the most disappointing thing was that there was no complimentary bottled water (as promised by the tour guide/operator) - we had to pay 8 yuan a bottle (special price). This was the only hotel on the tour where this occurred and it was supposed to be a 4 star hotel.
- Also Known As:
- Grand View Garden Beijing
- Hotel Grand View Garden
- Grand View Garden Hotel Beijing
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