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“Beautiful but unwelcoming” 3 of 5 stars
Review of Presidential Beijing

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Presidential Beijing
4.0 of 5 Hotel   |   No.9 Fuchengmenwai Road Xicheng D,, Beijing 100037, China (Formerly "Presidential Plaza") (Xidan)   |  
Hotel amenities
Ranked #527 of 5,414 Hotels in Beijing
Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
“Beautiful but unwelcoming”
3 of 5 stars Reviewed July 6, 2012

First impressions of this hotel were extremely positive with a beautiful lobby area open for several floors above your head decorated with tall palms and observation elevators. It was furnished with stylish and comfortable couches which just invited you to sit and enjoy the ambience. Unfortunately after checking into our rooms and coming back down to enjoy the atmosphere my wife and I were told we were not allowed to simply sit in that inviting space, as the 80+ (mostly unoccupied) seats were for paying restaurant customers, not for paying guests. Upon discussion with a staff member we were begrudgingly granted permission to sit in one specific couch at the entranceway to the lobby, however this was not communicated to the waitress who shooed us out only a few minutes later, telling us we could sit in one of 8 patio chairs around 2 tables located on the faux-marble floored area adjacent to the revolving door. I resisted ordering something so that we could stay as the prices were exorbitant by comparison with other places we had eaten in China. On the plus side the rooms were comfortable, and the breakfast buffet was very nice, although the service was slow for the cooked-to-order eggs or waffles. Having no free Wi-Fi for paying guests was a big lack in this hotel. In summary, I felt like I didn't belong at this hotel, and that it was not family friendly.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
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    16
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2012 via mobile

Recently stayed at the presidential in Beijing and absolutely loved it. The staff where helpful and the room we had was recently renovated and very big. It also had the most comfortable bed I have ever had in any hotel around the world.

Location was great veral central to everything.

I would recommend this hotel to anyone

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2012

The lobby was impressive. The room we had on the 9th Floor was newly renovated- Marble bathroom, large flat screen TV and very comfortable bed. The snugly bathrobe and slippers made relaxing in the evening easy. Good value and location.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watertown, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 12, 2012

Never trust the photos you see on the hotels website ( at least in China & India ).
When you enter to the hotel, you'll see a 5 star architecture and interior design. Staff are friendly and willing to help but they are not professional.
I got a small and dark room on 7th floor. I absolutely did not liked the room it was old & dirty and the carpet on the floor was too fuzzy. It was really annoying if you walk on the carpet you'll have a lots of fuzz on your shoe or sleepers.
The sink and bathtub was weird, you had to concentrate and tune the faucet to some point which you can get a warm and normal temperature. I mean if you move the faucet a bit to the right or left, it was either cold or hot.
the Internet connection cable was removed and I had to ask them to bring one. Mini bar was empty! and they never filled it with anything!
Breakfast was terrible! There was not lots of choices and most of vegetables and salads was from days ago! I once saw a little fly came out of a salad dish! Once I asked for an Omelet there was no one to make it! I asked them 3 times and no one came to make the Omelet. They simply ignore you!
I did not enjoy my stay and it was awful.

Room Tip: ask to give you a room with Internet connection cable and above 9th floor.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 26, 2012

The room was small, there wasn't any things in minibar, Internet connection cable was not in my room, I asked reception 3 times if there is Internet connection available in my room and they said "No" I asked them to change my room to any other room with the Internet connection and they said that there is no room with Internet connectivity and there is only in lobby but finally in third times I asked them again and they called housekeeping to bring a interrnet connection cable for me !
For breakfast when I told my room number, they asked my room number again for two times everyday !
There was a problem with carpet.

Room Tip: Give your room above 9 floor
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 6, 2012

the lobby is very grand, but feel shocked when I entered into the room - bad smell, dirty and old furniture, soft and uncomfortable bed, slippers with stain, stain in shower area, floor not clean, carpet dirty, old TV, dark room... what can be worse ? tried their buffet - limited choice, no serive, cold food. avoid !!!

Room Tip: Do not think any room is good.
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  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Sebastian - Donostia, Spain
Top Contributor
80 reviews 80 reviews
49 hotel reviews
Reviews in 50 cities Reviews in 50 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 18, 2012

The lobby area looks promising, it looks like a luxury hotel. Then, when you go up to your room you realize that it was not as good.
Rooms are not bad however they could use a nice refurbishment, specially the heating system and the carpets.

I had dinner at the hotel (Buffet) and even if it was not bad, it was far from good.

If you are a bit picky then try some western hotel. If you are OK eitherway this hotel is as good as any.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Presidential Beijing

Address: No.9 Fuchengmenwai Road Xicheng D,, Beijing 100037, China (Formerly "Presidential Plaza")
Location: China > Beijing Region > Beijing > Xidan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#166 Luxury Hotel in Beijing
#440 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Presidential Beijing 4*
Reservation Options:
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Also Known As:
Presidential Beijing Hotel Beijing
Presidential Hotel Beijing
Beijing Presidential Hotel
Presidential Plaza Hotel Beijing
Presidential Plaza Beijing

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