The room was small, there wasn't any things in minibar, Internet connection cable was not in my room, I asked reception 3 times if there is Internet connection available in my room and they said "No" I asked them to change my room to any other room with the Internet connection and they said that there is no room with Internet connectivity and there is only in lobby but finally in third times I asked them again and they called housekeeping to bring a interrnet connection cable for me !
For breakfast when I told my room number, they asked my room number again for two times everyday !
There was a problem with carpet.

the lobby is very grand, but feel shocked when I entered into the room - bad smell, dirty and old furniture, soft and uncomfortable bed, slippers with stain, stain in shower area, floor not clean, carpet dirty, old TV, dark room... what can be worse ? tried their buffet - limited choice, no serive, cold food. avoid !!!

The lobby area looks promising, it looks like a luxury hotel. Then, when you go up to your room you realize that it was not as good.
Rooms are not bad however they could use a nice refurbishment, specially the heating system and the carpets.

I had dinner at the hotel (Buffet) and even if it was not bad, it was far from good.

If you are a bit picky then try some western hotel. If you are OK eitherway this hotel is as good as any.

Lets be absolutely clear......this is a local Chinese owned hotel and for many years has catered for higher social Chinese citizens and business traveler as well as the "overnight stay" for airline crews. Therefore, it does not have all the facilities and creature comforts that normally is associated with a Western owned 5* hotel. Therefore, you need to expect the following:- strange room smells, faulty plumbing in the bathroom, Chinese dishes at breakfast buffet, smoking even in the no-smoking areas, noises in adjoing rooms, etc. However, having said all of this, this hotel is trying to reinvent itself into a hotel to cater for the international traveler.....they have recently refurbished most rooms and have upgraded breakfast facilities and extended the buffet choices. So, in summary.........this hotel is good value for money for the facilities provided however, its not ideally located (West Beijing) for the tourist traveler.