We had a limousine pick-up at the airport which worked well. We asked the driver to drop us off at a good restaurant and to bring our luggage to the hotel and that worked perfectly. Check in was ok but not particularly friendly.
We had a suite on the executive floor. The room was large indeed but the overall impression was mixed. It fell old...the shower was nothing special and had no pressure..toiletries are substandard and will only be replaced on request....Internet is cumbersome: quite slow and you have to log in almost every time.
Breakfast was quite good and the spa area as already mentioned several time is absolutely awesome. The locker rooms should also be mentioned, they are just beautiful.