Stayed here on business a couple days and found hotel a quiet place to unwind. Room had 4 "rooms" (living area, bedroom, bath and then a small food prep/coffee area). Our host felt that the hotel restaurant had the best Peking Duck in Beijing and that reservations were hard to get. I am not part of the Hyatt guest program but felt I was treated very well.

Enjoyed my 5 days stay. Location is very convenient close to Tananmen and Forbidden city, shopping streets and malls. Service was good, exchange rate - fair. But breakfast is just ordinary and room (comfortable and clean) smelled of old smoke. Swimming pool, sauna and hot tubs are great.

This hotel is superb, very close to forbidden city and has a great service and quality. We stayed at club level, with complementary wi-fi and breakfast. There is a "happy hour" everyday with drinks and food, it is enough to be your dinner. Service is really nice, after some days people know you by name. This hotel is located over a shopping mal, with first class shops and good restaurants. Concierge was really helpful and arranged easily all tours we wanted. If are you going to Beijing for the first time and want good support to get a transfer, don`t hesitate to get the "meet and greet service" offered by the hotel. I was in Nanjing and my wife arrived alone at 6:15 am and was received by an english speaking person, who took her and the luggage to an Audi A6 and she got to the hotel very quickly and safely.

The Grand Hyatt is a very well appointed hotel choice located in central Beijing within walking distance of Tianamenn Square and The Forbidden City. I was upgraded to a small suite and found the room to be exceptionally quiet and comfortable. On the same floor was a lounge for executives with breakfast, snacks and business services. The hotel is well maintained and staff are very pleasant. Most speak passable English. Room rates are on the high side, but the hotel delivers a hgh quality product.