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“Good, a bit far from great” 4 of 5 stars
Review of V- Continent Beijing Parkview Wuzhou

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V- Continent Beijing Parkview Wuzhou
5.0 of 5 Hotel   |   No.8 North Sihuanzhong Road, Chaoyang District, Beijing 100101, China (Formerly Crowne Plaza Park View Wuzhou) (Asian Games Village)   |  
Hotel amenities
Ranked #74 of 5,462 Hotels in Beijing
Certificate of Excellence 2014
Hong Kong
Top Contributor
62 reviews 62 reviews
44 hotel reviews
Reviews in 26 cities Reviews in 26 cities
334 helpful votes 334 helpful votes
“Good, a bit far from great”
4 of 5 stars Reviewed October 1, 2013 via mobile

Room rate of this hotel has gone up a lot lately. I stay there for an expo in Aug, and the rate gone up by another 30-40%.

The rooms and hotel facilities are typical Crown Plaza standard, no disappointment, nor surprise.

Please check if your room rate includes Internet in the room, free wifi is only available in the coffee shop and lobby.

There is outdoor parking at the hotel entrance, but not free.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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657 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Austin, TX
Top Contributor
110 reviews 110 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 29, 2013

Stayed several days as part of business. Found much of the staff to be friendly and helpful . The room was extremely spacey, comfortable bed and pillows. Room 1203, and had a partial view of the birds nest. Facing the park direction is nicer than facing the highway. Overall, no major compliants on room or most of staff. The biggest issue I had was being charged nearly twice what the booking rate was. After traveling for ~24 hours, I was in no condition to argue, or try to find another hotel. I booked at 820 rmb per night, and was charged a much higher rate for every night, one night was more than double that rate!! Was told the reason was that the rates change when the hotel is very full, and that I should have been told that. Yeah, by them before arriving! I felt ripped off.
Issues with the room were more trivial: the very nice standup shower door leaked, sometimes a lot. Well placed towels solve the problem but it can leave a lot of water on a slippery tile floor. I think I counted 12 light switches in the room, and two thermostats. Not sure I figured out all the switches, and no matter how low I set the temperature, it never really reached cold that I like for sleeping. I did not tell the staff this as I suspect all the rooms would be the same.... and didn't want to move. Found on 12th floor facing park I could sleep with windows open to cool it off, and sound not be unbearable. There are several eateries within 10 minute walk, including a TGI Fridays if you're craving some western food on a long stay. Not sure I will stay again due to the rates and how it was handled. Thanks to very helpful Concierge, Cal Chen. Room rating is based on the cost issues, not quality of property.

Room Tip: face the park
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Top Contributor
106 reviews 106 reviews
44 hotel reviews
Reviews in 37 cities Reviews in 37 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed September 20, 2013

Participated in a conference here. A dated but well maintained hotel. Room is spacious, clean, comfortable and well equipped. Foods, including breakfast are good.

Location is a problem. It is close to the Beijing International Convention Center and the Olympic Birds's Nest Stadium, but far from the nearest subway station (some thirty minutes walk). It is suitable for package tours or group tours, which have a tourist coach. But inconvenient for backpackers or independent tourists.

However, for a conference, the hotel’s location is wonderful…..the participants are difficult to split.

Services were Ok. Like many hotels in Northern China, the staff are lack of passion for customers service. They provide “standard services” without initiatives, without empathies, without smiles,…etc. (The condition is better in Southern China – e.g., in Shanghai). For example, the reception did not show guests the way to the elevator. Then many of my friends went the wrong way initially. (In most hotels in other countries, tourists are pointed toward the elevator after checking in. Sometimes, even leaded by the staff to the elevator.

Even thought, we still met some staff providing excellent services. For example, One of the concierge, Mr. Yang, is among the best hotel staff I’ve ever seen.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPwuzhou, Manager at V- Continent Beijing Parkview Wuzhou, responded to this review, September 27, 2013
Dear guest,
Thank you for choosing Crowne Plaza Park View Wuzhou Beijing and share your valuable feedback.
We are very happy that you like the room and breakfast. At the same time, we sincerely apologize for the staff and service problems you have met. Thank you very much for appointing it out. We have reviewed our service standard and procedure, provided related trainings to the staff, and will keep improving to provide the best personalized service to our guests.

Thanks for your comments again. We look forward to welcoming you back in the near future.
Hotel Manager
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Singapore, Singapore
Top Contributor
72 reviews 72 reviews
63 hotel reviews
Reviews in 48 cities Reviews in 48 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 19, 2013

Hotel front office recptionists must realise they are the first contact they have with guests.It is them who make the first impression.The receptionist who checked me in was way below average.She did not greet or utter a word or even look at me.All she did was kept typing on her keyboard and looking at the monitor.When handing the room key..all she did was place it on the counter top,My colleague had to pick it up hand it over to me.
Lobby itself has a very big and spacious with lovely orchid display in the revolving door and a huge chinese mural.Room and bathroom was very big and clean with the usual amenities.Bed was comfortable with lots of pillows.
Ordered room service and the waiter again did not say anything..he just bowed delivered the food and left with a "xie xie".Food was awful as i ordered the nasi goreng.Rice was to dry and tasteless.
Checkout was slightly better and more attentive.
If i were to choose this hotel again it would only be based on their fantastic rooms.Other than that...i prefer to stay somewhere downtown with better staff attitude.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPwuzhou, Manager at V- Continent Beijing Parkview Wuzhou, responded to this review, September 29, 2013
Dear guest,
Thank you for taking the time to express your thoughts and concerns. We would like to take this opportunity to opportunity to apologize for any inconvenience our service may have caused you.
Your comments about the staffs’ service have been documented and will certainly be looked into. We appreciated your feedback as this is our best resource for improving guest service. We are very sorry that our food has failed to meet your expectations and we would like to respond to you personally. Besides we are delighted to know that the guest room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests’ to indulge in the best they deserve.
We hope this would not deter you from choosing the Crowne Plaza Park View Wuzhou Beijing again in the future. Once again, we look forward to your next stay with us and continue support in the near future. Thank you!
Hotel Manager
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Chicago, Illinois
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 18, 2013

Good location for proximity to Olympic Birds's Nest Stadium and New Exhibition Center but not much else of interest in the vicinity. Very good breakfast buffet. Excellent concierge service and assistance (Mr Musa Ha) went the extra mile on a couple of requests. Gym average, good lap pool.

Room Tip: Request North side facing (way from 4th ring road expressway)
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPwuzhou, Manager at V- Continent Beijing Parkview Wuzhou, responded to this review, September 27, 2013
Dear guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that our staff and service helped in making your visiting enjoyable. Our hotel is conveniently located in north Beijing and there are many hotspots around the hotel, The Summer Palace, Yuan Ming Yuan, shopping senters etc. we look forward to welcoming you back to our hotel again. Thank you!
Hotel Manager
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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 30, 2013

The Crowne Plaza is a decent 4 star business hotel, located in the Olympic Park district which is about 45 minutes by taxi to Tiananmen Square - the centre of Beijing. Besides the Olympic Park, there is not a lot else for tourists in this district. I was there for a conference held at the hotel itself and so the location was OK. The rooms are large and spacious, and the restaurants offer the usual large buffets that most international hotels in China offer. As a business hotel, it was an acceptable choice.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPwuzhou, Manager at V- Continent Beijing Parkview Wuzhou, responded to this review, September 3, 2013
Dear guest,
Thank you for sharing your valuable comment with us. We are delighted to know that our hotel room made your stay experience memorable.The hotel is a five star business hoteland all facilities are collected by international standard.What's more, our hotel offers easy access to a wide selection of nearby shopping and leisure venues, including a number of excellent dining and entertainment hotspots. Thank you again for your feedback and support and we look forward to welcoming you back again in the near feature.
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Sydney, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 29, 2013

The Crowne Plaza Park View is a decent hotel for the business or holioday traveller. Walking distance to the Olympic Stadium and Watercube. Multiple restaurants in the hotel that are Ok, not great. Rooms are fine. While close to the olympic veniues, not much else in this area so need to travel in the Beijing traffic to see the sites if you are a tourist.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPwuzhou, Manager at V- Continent Beijing Parkview Wuzhou, responded to this review, September 3, 2013
Dear guest,
Thank you for taking the time to share your feedback. We are very glad to know that you are satisfied with our hotel. Our hotel is located in a very convenient place, just within walking distance to the Olympic Park. Going to other city icons, like Summer Palace, Forbidden City, etc, are also very easy. Our concierge will be glad to offer any help if you need. Thank you once again, we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about V- Continent Beijing Parkview Wuzhou

Address: No.8 North Sihuanzhong Road, Chaoyang District, Beijing 100101, China (Formerly Crowne Plaza Park View Wuzhou)
Location: China > Beijing Region > Beijing > Asian Games Village
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Business Hotel in Beijing
#58 Luxury Hotel in Beijing
#263 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — V- Continent Beijing Parkview Wuzhou 5*
Number of rooms: 472
Official Description (provided by the hotel):
V-Continent Beijing Parkview Wuzhou is a luxury hotel located in the northern part of Beijing next to the Beijing International Convention Centre and within walking distance to the Olympic Green and much celebrated Bird s Nest Stadium. The hotel is only a short, 25-minute drive from Beijing Capital International Airport and a ten-minute drive from Shangdi Hi-tech Zone and the Silicon Valley of Beijing. The hotel makes an excellent base for the discerning business traveler. The hotel offers a fully equipped, 24-hour Business Centre providing hotel guests with a comprehensive range of translation and secretarial services as well as ticket booking, international newspapers and mailing services. The hotel also offers a selection of private meeting rooms catering for 8 to 1300 guests in variety of settings. Additional meeting services of hotel include state-of-the-art audio-visual equipment, in-house creative chefs and catering teams as well as outside catering capabilities.Dining at the V-Continent Beijing Parkview Wuzhou is a delight. The hotel's exclusively designed Palm Garden Lobby Lounge, with live entertainment and three restaurants, offers local and international cuisines including a selection of Brazilian delicacies. For hotel guests' relaxation and comfort, V-Continent Beijing Parkview Wuzhou offers a well-equipped Health Club, with an indoor heated swimming pool, fitness centre, sauna, steam bath and massage treatments. ... more   less 
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Also Known As:
Crowne Plaza Park View Wuzhou Hotel Beijing
Crowne Plaza Beijing
Crowne Plaza Hotel Beijing

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