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“Good Hotel” 5 of 5 stars
Review of Crowne Plaza Beijing Wangfujing

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Crowne Plaza Beijing Wangfujing
4.5 of 5 Hotel   |   No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China (Tian'anmen / Wangfujing)   |  
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Ranked #83 of 5,424 Hotels in Beijing
4.0 of 5 stars 1,093 Reviews
London
1 review
1 helpful vote 1 helpful vote
“Good Hotel”
5 of 5 stars Reviewed April 10, 2012

I was travelling with family. We had a great trip in Beijing, this hotel is located in downtown and easy access to tourist attractions. Room is large enough for two people. Room facilities slightly out-of-fashioned but comfortable bed and pillows. TV has major foreign channels. Wi-fi is free in lobby, you better to join 230rmb package including breakfast and free in-room internet per day. End of day, back to hotel you can relax at the Atrium Lounge with some drinks and listen piano.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, April 13, 2012
Dear guest,

The positive feedback we receive is an encouragement for our team to do event better for guest who seek the comforts and hospitality of a great hotel.

Thank you very much for the compliments.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,093 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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English first
Shanghai, China
Top Contributor
83 reviews 83 reviews
61 hotel reviews
Reviews in 41 cities Reviews in 41 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 9, 2012

Stayed at the Crowne Plaza for a long weekend.
It was a great location for all the sights.
Rooms were your old school hotel design (in fact very 80's), but big, spacious, comfortable and very practical (book club high floor room, very spacious).
My only issue really was our room was a little stuffy and you could not open the windows for fresh air.
The staff were super helpful. Especially the concierge and bell boy team (and front desk)
This is an old gem, so don't go thinking it is one of these new china-centric hotels (although we were told renovations are on the future masterplan).

Room Tip: book club high floor room, very spacious
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, April 13, 2012
Dear guest,

We are glad to see you enjoyed your recent stay in our hotel and were satisfied with both our staff service. Your comments regarding the room features are well noticed and we will look into that for possibility of a further reburnishment. We look forward to welcome you again soon!

Best regards.
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Milan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 9, 2012

Checking out of two Premier rooms tomorrow. Both rooms were laid out well, clean and comfortable. My partner had a scream and a shock when the glass shower door came off one hinge with a bang when in the shower. Luckily, she was all right. The night duty staff attended to our damage report promptly and helped to lean the door in the 'safest position'. Even though language was a small barrier, she was worried about our safety first. I'm pleased with her caring attitude. However, no acknowledgment of the accident from anyone senior though. Not sure if it's just my bad luck but we had to call someone in to unclog the drain in the second room when the shower started to flood. Towels are fluffy. Nice king sized bed. Hotel location is 5 mins away from DengShiKou subway station - which means that most places are RMB$2 away. Main shopping strip and food courts is conveniently 5 mins away. Buffet breakfast is YUM. Will update should my experience change over the next 24 hours.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, April 13, 2012
Dear guest,

Thank you for your review ! We regret to learn that your partner had a less than satisfactory experience during the stay. We’ll pay close attention on this issue with the feedback, and can assure that this type of thing will not happen again. Meanwhile we are very pleased to see your positive comments on our rooms and food beverage, which is an encouragement to our staff. Look forward to welcoming you nack again in the near future !

Best regards.
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algarve
Top Contributor
102 reviews 102 reviews
28 hotel reviews
Reviews in 52 cities Reviews in 52 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 8, 2012

a nice hotel in a good location, good rooms and bathrooms

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, April 11, 2012
Dear guest,

The positive feedback we received from you is an encouragement for our team to do even better for guest who seek the comforts and hospitality of a great hotel.

Thank you very much for the compliments.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
telaviv
Top Contributor
118 reviews 118 reviews
31 hotel reviews
Reviews in 53 cities Reviews in 53 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 7, 2012 via mobile

Old hotel.Old rooms non renovated.Not well maintained.Difficulties with English atvFrontDesk

Stayed March 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, April 11, 2012
Dear guest,

Thanks for your review! We regret to learn that you had a less than satisfactory impression upon our hotel facilities during the stay. Hotel management is in discussion on possibilities for renovation and we do hope in the near future we could welcome you back again in a brand new hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 5, 2012

We stayed at this hotel 27-30 March & chose it due to its great location and the Crowne Plaza's name being a well known and recommended hotel. Staff were welcoming and efficient! Bedrooms clean, spacious & all amenities taken care of! Bathroom could be enhanced by a small overhaul!
The position of the hotel meant we had a numerous selection of places to eat! On a few occasions we ate at the hotel, ????????, food was excellent but staff need more training as service was a little chaotic and disjointed at times!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, April 6, 2012
Dear guest,

Thank you for staying at the Crowne Plaza Beijing Wangfujing and for the positive impression of the hotel’s location, food quality and clean guest rooms; meantime we have noticed and regretted to learn that you had a less than satisfactory experience with the service in our restaurant during the stay. We’ll pay close attention on this indication with the feedback you have given and ensure it is improved for your next visit.

Once again, thank you for your feedback and we look forward to welcoming you back in Beijing in the not too distant future.

Best regards.
Report response as inappropriate
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Isle of Man, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2012

The hotel is located just 10mins walk to the subway but only 5mins away to Wangfujing street, which is the prime location for all restaurants and easy access to top of highlighted attractions. Best to book Executive floor because the rooms are very spacious even TV remains out-dated, the lighting is abundant, and the natural light is good, and view depending on the side you get. The hotel gym is very small,but provides all major equipment. The hotel rooms were large, comfortable and clean. But the hotel staff was very helpful and incredibly accomadating. Good English speaking and smiling from staff. I would highly reccomend this hotel to anyone travelling to Beijing.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, April 6, 2012
Dear guest,

Thank you for staying at the Crowne Plaza Beijing Wangfujing and for the time to share your experience. We appreciate your positive comments with regards to the room and housekeeping service. Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not too distant future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Beijing Wangfujing

Address: No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
Phone Number:
Location: China > Beijing Region > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Family Hotel in Beijing
#53 Romantic Hotel in Beijing
#63 Luxury Hotel in Beijing
#71 Business Hotel in Beijing
#175 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Beijing Wangfujing 4.5*
Number of rooms: 359
Official Description (provided by the hotel):
Set on bustling Wangfujing Avenue, Crowne Plaza Beijing stands in the heart of the city s vibrant shopping and international business centers, such as Oriental Plaza, Financial Street and CBD. The hotel is Just 45 minutes drive from Beijing International Airport and 15 minutes from Beijing Railway Station with easy highway access to Shenyang, Tianjin and Shijiazhuang. Just a 10-minute stroll or taxi ride will bring you to the magnificent Forbidden City and other historical landmarks including Tiananmen Square, Great Hall of the People, Temple of Heaven and Lama Temple.At each memorable day s end, ours is a familiar, friendly face welcoming you with all the comforts of home. In Beijing, you ll agree that The Place To Meet is Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Beijing Wangfujing Hotel Beijing
Beijing Crowne Plaza
Crown Plaza Beijing
Crowne Plaza Hotel Beijing

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