I have traveled to Beijing several times with my family to visit family, and we previously have stayed at the Prime Hotel due to the location. It's within walking distance to the Wangfujing shopping area with easy access to the public transportation system.
The Western-style hotel is nice. There are greeters and bell-hops at the door to take your luggage. When walking in you immediately notice the smell of cigarette smoke. Thank goodness our room did not smell of smoke. The lobby has several gift shops, a restaurant, and a cafe.
The room itself had many nice amenities including a refrigerator stocked with drinks, snacks, robe/slippers, a desk and computer (that costs money to use), wifi access inside the room. The restroom had lots of amenities as well including tooth brush/toothpaste, comb, nail file. There are several bottles of free water replenished daily, but make sure to see the "compilmentary" tag before drinking, as some of the water (evian) costs money.
Compared with the rock-hard beds found in most hotels in China, these beds are relatively soft. Air conditioning works great. The only downside to this room was the drainage wasn't very good in the shower, but the separate bath tub works well. Rooms are cleaned daily and amenities replaced daily. The wifi works very well in the room.
This time we did not eat in the hotel, but in the past we have had both the breakfast buffet and chinese food. I will say the food in the hotel is very expensive compared to what you will find elsewhere.
There is a business center with a computer. It's very expensive to use the internet for just a few minutes and also very expensive to print/make copies. I would recommend using your own device.
When we returned to Beijing at the end of the trip, we stayed in a hostel (but more like a hotel) not 1 block away from the Prime hotel. The value was much better and comforts almost the same. We probably will not stay at the Prime Hotel again due to there being better values nearby. Most people who stay at this hotel are foreign visitors or businessmen.