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Kempinski Hotel Beijing Lufthansa Center: Traveler Reviews


No.50 Liangmaqiao Road, Chaoyang District, Beijing 100125, China
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Reviews you can trust

77% Recommend
4.0 of 5 stars 53 reviews
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By trip type
All (53)
[ Date ] [ Rating ]
Good hotel, shame about the internet

Kempinski Hotel Beijing Lufthansa Center

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4 of 5 stars
walvisch   4 contributions
Beijing, China
Apr 16, 2009 | Trip type: Business
1
person found this review helpful

Like a few little stones in your comfortable walking shoes that spoil a beautiful walk, there are a few things that are highly irritating about this place. Overall the Beijing Kempinski is a pretty good place to stay. the 2 bedroom we're in is spacious. The decor looks pleasant but lived in. The beds are large and comfortable, the towels large and plentiful. A definite bonus is being able to open the windows.
In room dining brings great meals from the various restaurants in the complex, which up to know have always been fresh, tasty and plenty big portioned. The buffet breakfast is literally a smorgasbord of east meets west. Service is occasionally a bit patchy (after 6 times a week for 7 weeks having gone for breakfast there they still ask you wether you want to sit in the smoking or non-smoking section and that is on entering with 2 year old twins)

The top floor swimmingpool, 2 gyms and the supermarket, shopping mall and various service businesses could cause you to never leave the complex. If you want to leave however, the entrance to the efficient, but busy, Beijing metro is next to the hotel or a lot of entertainment and shopping can be had within walking distance. And for a bit of fresh air the courtyard garden is lovely, nearby Chaoyang Park is a 10 minute walk for as much space one could want in a city of 14 million.

Now to those stoney irritations.

The internet. The hotel positions itself as great for business and leisure. Having a good broadband connection is a prerequisite for this I think. All I am getting is excuses and dial-up speeds. After the initial pause(chinese censors perhaps?) the pages take a long time to load. When running a broadband speedtest (by Ookla) I get download speeds as low as 14 KB/sec transfer rates and upload speeds that are 3 times faster??? I'm used MB's per sec so this simply unacceptable to me. The hotel keeps increasing my theoretical possible speed, in reality nothing improves.
Our apartment has 3 showers, two are poky and one is over -a smallish- bath. None will let you have a shower without flooding the bathroom floor. If humankind can get astronauts into space and back easily then a leak free shower shouldn't be this hard.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Business
  • Traveled with Other
  • Age group 35-49
  • Member since March 25, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Irene Hu, Hotel Manager
(Management representative)
Aug 26, 2009
Thank you very much for taking the time to share your comments with us. Please rest assured that I will bring your comments to the immediate attention of my team, to ensure that incidents and shortcomings as such will not recur in the future. Also, please feel free to contact the management team at our Property Office any time for any comments in future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €133 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Did I miss something other reviewers didn't???

Kempinski Hotel Beijing Lufthansa Center

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2 of 5 stars
traveljunkie042   15 contributions
Vancouver, Canada
Apr 14, 2009 | Trip type: Business
2
people found this review helpful

This hotel needs a renovation and is overpriced for what you get. the rooms are older, bed needs upgrading, amenities non existent

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Irene Hu, Hotel Manager
(Management representative)
Aug 26, 2009
Thank you very much for taking the time to share your comments with us. We are currently in the process of designing an upgraded bedroom product for you. We hope that you will experience the changes in the near future. Thank you for your continuous support. Kempinski Hotel Beijing Lufthansa Center.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €133 (year-round)
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Good Hotel

Kempinski Hotel Beijing Lufthansa Center

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4 of 5 stars
SAHM88   5 contributions
Singapore
Jul 25, 2008 | Trip type: Family
1
person found this review helpful

We stayed at this hotel for 4 days in a king-size standard room. The room was generously large to accomodate 2 extra adult-size beds for our 2 kids. Although the hotel was not quite new, we were happy with the facilities. Every hotel staff could manage some English although we had to repeat/rephase our enquires to clarify matters. A supermarket is located within the Lufthansa Youyi Shopping City (just next to the hotel) where we could buy our daily supply of mineral water. We also liked the Korean restaurant there (next to the supermarket) as it served authentic Korean food. The hotel is also conveniently located for our sightseeing trips.

  • Liked — Spacious hotel room
  • Disliked — None
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Quality time with friends
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €133 (year-round)
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one of the best Hotels in Beijing

Kempinski Hotel Beijing Lufthansa Center

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5 of 5 stars
Peddy73   4 contributions
Bansko
Jul 2, 2008 | Trip type: Couples
1
person found this review helpful

During our lovely honey moon trip in China we have spent 3 days at the Kempinski Hotel Lufthansa Centre. Me and my wife have enjoyed our stay very much. Very helpful and friendly employees, nice atmosphere, cozy apartment and excellent food!

We could highly recommend the hotel restaurant - Dragon Palace, were we have experienced a very tasty trdaitional food and wine for competitive price, accomponied by the traditional chinese music.

Quite interesting was to try original German food and beer at the Paulaner bar. Sitting outside in the garden, drinking very good beer after a tasteful meal we almost felt like beeing at some "Biergarten" in Germany :)

The breakfast buffet at Kranzler Restaurant had big choice of international and local dishes.

The staff of the hotel made us feeling like VIP guests, helped us with anything they could do and made our stay unforgetable.

For business or vacation we do recommend this hotel to anyone who goes to Beijing and we will for sure come back again!

  • Liked — Excellent location, friendly English speaking staff, cleanliness, prices
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since July 02, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €133 (year-round)
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Bad location, good staff, good kitchen

Kempinski Hotel Beijing Lufthansa Center

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4 of 5 stars
Triplovejoy   17 contributions
Saint-Petersburg
Jun 15, 2008 | Trip type: Business

Furniture is old, the first 5***** in Beijing for all that!

Good breakfast, good restaurants in the hotel building and good, not so expensive on the streets around the hotel. Good staff, very good staff – rooms, business, mail, to change room – no problems. Personal is from Germany, Holland, England. Very competent Chinese staff! Toll (2 m) door – keeper, very pleasant!

Very bad location – 10-15 minutes by taxi to the center, 30-40 RMB. But 30 minutes to airport.

There was like a city in the city.
There was music in the bath room.

TRIPLOVEJOY

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since January 11, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Management response from Irene Hu, Hotel Manager
(Management representative)
Nov 18, 2008
Thank you very much for sharing your comments with us. We recently upgraded some of our facilities for you. We will continue doing so and trust you will notice the difference during your next stays with us.
Our hotel is located right in the heart of the Chaoyang district, with the major shopping malls, bars and restaurants, as well as embassies and offices in walking distance. The metro stops right in front of the hotel and the airport can be reached within 20 minutes by train or taxi.

Kempinski Hotel Beijing Lufthansa Center.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €133 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Kempinski Hotel Beijing Lufthansa Center Also Known As

  • Kempinski Hotel Beijing
Address: No.50 Liangmaqiao Road, Chaoyang District, Beijing 100125, China