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“Gorgeous remodel” 5 of 5 stars
Review of Kerry Hotel Beijing

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Kerry Hotel Beijing
5.0 of 5 Hotel   |   No.1 Guanghua Road, Chaoyang District, Beijing 100020, China (Guomao)   |  
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Kerry's Weekend Package
Ranked #9 of 5,310 hotels in Beijing
Silicon Valley
Top Contributor
81 reviews 81 reviews
31 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
“Gorgeous remodel”
5 of 5 stars Reviewed November 8, 2013

The Kerry hotel went through a thorough remodel a few years back and the result is a stellar 5 star location. I had a large room on the Club level which costs a bit more but you get a LOT in return - fresh fruit in the room each day, free minibar with beer and soft drinks, a bottle of wine at night and the club lounge which serves three fantastic meals a day - all included.
The hotel has a huge exercise room and full olympic sized swimming pool.
And you can't beat the location - right in the heart of the business district with a big shopping mall next door. It's walking distance from the China World Trade Expo (which also has a mall), just down the street from CCTV and many other business offices.
The food in the club lounge was excellent and they provided a huge variety of tasty items.
Excellent service from the friendly staff - everyone spoke English well, too.
If you come for business in Beijing I highly recommend it.

Room Tip: Definitely upgrade to the club level. It's about $100/night more but you get more than $100 in f...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Shenzhen
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2013

Not only the hardware of kerry Hotel is very good, but also the breakfast is the best I think. Perhaps this is the main reason I stay in this hotel. And the location of this hotel is in the busy business area.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 1, 2013

The Kerry is a well located, recently renovated, and attractively appointed property in the Shangri-la family. The rooms a modern, the beds comfortable, and the gym is second to none. By most accounts, it is worthy of a 5 star rating, except...

Service, or the utter lack thereof. A "Do Not Disturb" sign has a simple meaning, don't knock, don't open the door, do not disturb. Every time I have stayed in this hotel, the housekeeping staff has entered my room whilst I have stepped out. After a brief absence, I return to my room to find the housekeeper in my room. Unacceptable. The hotel always promises that this is not policy and it won't happen again.

I have attempted to dine in the hotel lounge Centro on several occasions. The food that is presented in no way resembles the menu description, and typically the food quality and flavor is below standard. For example, I ordered a simple snack, bruschetta. A dish described as focaccia bread topped with tomato, onion, fresh basil, and olive oil. Presented to me was a basket of focaccia bread, and a bowl of chopped tomato and onion in vinegar.

If these events were one offs, then no big deal, but it has happened on every stay!

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Jeremy A, General Manager at Kerry Hotel Beijing, responded to this review, November 4, 2013
Dear Bneibeling
Thank you for your review and for sharing your experience. We are very glad to hear that you enjoyed the hotel rooms.However, we are disappointed to hear of your Housekeeping service and Centro menu experience and we would like to have more information. Could you please contact me via e-mail at jeremy.aniere@thekerryhotels.com. I look to hearing from you.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing
1 review
5 of 5 stars Reviewed October 30, 2013

Can't say enough about this hotel. They do everything right, the staff is unbelievable, Centro bar is a ton of fun, and the rooms are modern and very comfortable. The attention to detail paid by the staff is second to none. Layout of the hotel is quite good, and it is extremely convenient for the business traveler or tourist looking for an upscale experience in the heart of the city. I will not stay anywhere else in Beijing. You will be quite spoiled after staying here.

Room Tip: There is not much difference between the club level rooms and normal rooms. Main benefit is being ab...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
1 review
5 of 5 stars Reviewed October 28, 2013

My hotel of choice whenever I visit Beijing. Recently renovated room is nice and the gym is excellent. Located walking distance between two major subway lines help beat the Beijing traffic. Must try is the nasi lemak in the horizon lounge

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 27, 2013

I know the swimming pool may not be the first criteria to choose an hotel but this one is amazing in size, cleanliness and pleasure... you feel as if you were swimming in a river so this is a treat you will not easily find in any capital around the world so do it when you are in Beijing. The rest of the hotel is really aligned with a international 5 star and the hotel bar is also a very cool to spend the evening, great singers all over the week, and large attendance every night. A great choice in Beijing

Stayed February 2013, traveled on business
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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 25, 2013

Work allows us to experience a fair few top level hotels, but this one stands out for it's level of customer service and beautiful ambience. Mini bar items are complimentary, and they also leave little packets of nuts in the room, and some packets of biscuits - great for when you come back to the room after a big day out and want a little something, but wouldn't usually spend on the mini bar - loved it, great touch.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kerry Hotel Beijing

Address: No.1 Guanghua Road, Chaoyang District, Beijing 100020, China
Location: China > Beijing Region > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Beijing
#6 Luxury Hotel in Beijing
#7 Romantic Hotel in Beijing
#38 Family Hotel in Beijing
#346 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kerry Hotel Beijing 5*
Official Description (provided by the hotel):
Kerry Hotel, Beijing, a stylish, modern luxury hotel, is situated in the Chaoyang district - Beijing's diplomatic, commercial and financial center. The city's popular historical sites, such as the Forbidden City, are also just short distances away, making it ideal for both business and leisure travelers. All 486 rooms and suites have a contemporary design with the comforts and conveniences of the ultra-modern home. It also boasts some of the largest conference facilities amongst hotels in Beijing.Situated in Beijing’s central business district and just 25 minutes from the international airport, Kerry Hotel, Beijing’s location is enhanced by its proximity to major cultural, shopping and entertainment sites.The hotel’s stylish interior is matched by modern day comforts such as complimentary Wi-Fi connectivity throughout the hotel, all 486 guestrooms, function space, and even in the limousines. Paperless check-in and check-out and complimentary mini bar upon arrival, are some of the hotel’s signature services.Wine and dine facilities are presented through four establishments. Kerry’s Kitchen delivers authentic Asian cuisine, while Kerry’s Pantry is a gourmet deli. The Horizon Chinese specialises in authentic Cantonese cuisine, along with Beijing and Sichuan signature dishes. An award-winning bar and lounge, Centro features live jazz, fine wines and real cocktails in a seductive atmosphere.With more than 6,000sqm of function space, the hotel is the preferred choice for star-studded galas, meetings and conventions. Spread across three levels at 6,000sqm, Kerry Sports features a 24-hour gymnasium, indoor swimming pool, multi-purpose courts and a recreation room, plus an outdoor jogging track. ... more   less 
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Also Known As:
Shangri La Kerry Centre Hotel
Shangri La Kerry Centre Beijing

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