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“Top of the pick” 5 of 5 stars
Review of Kerry Hotel Beijing

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Kerry Hotel Beijing
5.0 of 5 Hotel   |   No.1 Guanghua Road, Chaoyang District, Beijing 100020, China (Guomao)   |  
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Kerry's Weekend Package
Ranked #10 of 5,124 hotels in Beijing
Paris, France
Top Contributor
104 reviews 104 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
“Top of the pick”
5 of 5 stars Reviewed September 9, 2013

This is great modern design hotel with great restaurants and the best gym in Beijing!
Location is good, metro is just two blocks away and is attached to 2 big lush malls. Rooms are ultra friendly woth lots of tech-advanced privileges (HDMI, VGA straight to TV) and the restaurantsare great. big plus the 24h sleek bar.
Great hotel for business or pleasure

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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627 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2013

I was here for a business trip, and it is pricey for sure, but worth every penny. I selected the Club Rooms, hence given the access to use their Club Lounge. Rooms are very clean, and bathrooms are pretty special indeed. The mirrors is actually a TV-screen by itself, so if you're speding some good amount of time in the bathroom, this feature is most beneficial. Toilets also provide Loccitane products which are replenishable. They have fast internet (wifi) access in whole of the building, I particularly enjoyed myself in the gym, which is spacious and is fully equipped. Do make a visit to the swmming pool, which to my surprised, one of the most amazing and (huge!) indoor pools (within a hotel) that I've ever seen.

Service here in Kerry Hotel is top notch. As Malaysian who doesn't know Mandarin, we are served by our Malaysian staffs and they try to accommodate in our local knowledge and in request for halal food to my colleagues. Every request is attended to promptly by the staff, and they are also very proactive in their response and always provide (alternative) suggestions. You can request for free use of an iPad during your stay, which I did, and I found it useful for my business trip here in Beijing.

Overall, Well done.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 7, 2013

if you have business at this corner of Beijing I will advise to stay at this hotel
Nice room, furnished with all needed goods
service is very good and breakfast is great
around the hotel you can find small shops if you need to buy some emergency shopping

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2013

Great service, smooth check in, friendly staff, decent sized rooms (though no particular view), good bathroom/shower. The hotel has recently been refurbished so all facilities are new and work well. Stayed in club room which included use of club lounge (pre dinner drinks, breakfast, meeting room facilities), well worth getting. Swimming pool is fabulous and gym facilities excellent, we ate at the Horizon Chinese restaurant which was very good. There is also a popular bar called Centro in the ground floor (one of the best in town) and the hotel is linked via walkway to China World Trade Center. The only down side was that parts of the hotel were still being renovated and there were the inevitable paint smell, but that is a small detail when compared to overall excellency of this hotel. Great breakfast selection and standard, good choice of hotel in CBD.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong
1 review
5 of 5 stars Reviewed September 5, 2013

Remarkable place. High quality of personnel , great atmosphere, excellent price/quality ratio. Good location in city center. Definetely BEST BREAKFAST IN THE WORLD! Amazing choice of food, very fresh and delightful!


  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
61 reviews 61 reviews
55 hotel reviews
Reviews in 43 cities Reviews in 43 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 3, 2013

I usually stay in Fairmont Beijing, but tried this out on my last trip. I think the Fairmont edges it for room spec, but the Kerry is definitely better located - an easy stroll to lots of restaurants and shopping. Near to many of the big office complexes in this part of town. The rooms were comfortable if unexciting. The lounge bar was very lively with live music, I think gets quite a large after work crowd. I'd stay here in preference to Sanlitun district because the taxi situation is so bad there.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2013

It is a surprise that Kerry Hotel can provide such exceptional service. Considering it is managed by Shangri-la group but Kerry Hotel has its own advantage.

It did not have breathtaking looby nor super gorgeous room, however, the hardware design was completely human and thoughtful.

Check in and Check out: Very fast and smooth, good welcoming, and Front Office staff will remember repeating guests, you can tell that they are remembering you by heart not by the Front Office system. (I want to praise a female front line staff - Megan, her smile was really warm and her service was thoughtful!)

Room: Perfect, well-furnished and design, very clean (especially the bed linen and towels, you can smell the fresh laundry). You can connect your iPhone onto tv and listen to your own music. Sockets (international recognised) are ono both sides of the bed, you can charge your phone and computer whereever you want. Bath amenities are standard, not famous brand with acceptable scent.

Breakfast: Very nice, good range of choice, personalised and attentive service. Remember to try their fresh squeezed juice (the celery and cucumber juice was perfect and fresh).

Service: Whatever you wanted, the hotel staff can provide you in a timely manner. Can't find anything to pick on.

*One thing to mention: Shangri La group has a Corporate Social Responsibility Program called 'Sustainability' - Kerry Hotel staff will go to the Orphanage and visit the children there, seems that the good and empathetic service is not only from their face but also their heart. More details you can see from hotel tv channel.

I truly hope Kerry Hotel can maintain its standard and provide better service to their guests in the future.

Room Tip: Choose a room closer to the elevator - the rare rooms are way too far and I was too lazy to walk.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy A, General Manager at Kerry Hotel Beijing, responded to this review, September 4, 2013
Dear True_Hotelier,

Your detailed review and heartfelt observations are sincerely appreciated. I will share your praise with the team and we will continue striving to provide our guests with excellent service and genuine hospitality. We most certainly look forward to welcoming you back to Kerry Hotel, Beijing on your next visit.

Kind Regards Jeremy Aniere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Kerry Hotel Beijing

Address: No.1 Guanghua Road, Chaoyang District, Beijing 100020, China
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Beijing
#7 Luxury Hotel in Beijing
#18 Romantic Hotel in Beijing
#35 Family Hotel in Beijing
#347 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kerry Hotel Beijing 5*
Official Description (provided by the hotel):
Kerry Hotel, Beijing, a stylish, modern luxury hotel, is situated in the Chaoyang district - Beijing's diplomatic, commercial and financial center. The city's popular historical sites, such as the Forbidden City, are also just short distances away, making it ideal for both business and leisure travelers. All 486 rooms and suites have a contemporary design with the comforts and conveniences of the ultra-modern home. It also boasts some of the largest conference facilities amongst hotels in Beijing.Situated in Beijing’s central business district and just 25 minutes from the international airport, Kerry Hotel, Beijing’s location is enhanced by its proximity to major cultural, shopping and entertainment sites.The hotel’s stylish interior is matched by modern day comforts such as complimentary Wi-Fi connectivity throughout the hotel, all 486 guestrooms, function space, and even in the limousines. Paperless check-in and check-out and complimentary mini bar upon arrival, are some of the hotel’s signature services.Wine and dine facilities are presented through four establishments. Kerry’s Kitchen delivers authentic Asian cuisine, while Kerry’s Pantry is a gourmet deli. The Horizon Chinese specialises in authentic Cantonese cuisine, along with Beijing and Sichuan signature dishes. An award-winning bar and lounge, Centro features live jazz, fine wines and real cocktails in a seductive atmosphere.With more than 6,000sqm of function space, the hotel is the preferred choice for star-studded galas, meetings and conventions. Spread across three levels at 6,000sqm, Kerry Sports features a 24-hour gymnasium, indoor swimming pool, multi-purpose courts and a recreation room, plus an outdoor jogging track. ... more   less 
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Also Known As:
Shangri La Kerry Centre Hotel
Shangri La Kerry Centre Beijing

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