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“as a total package very good” 5 of 5 stars
Review of Kerry Hotel Beijing

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Kerry Hotel Beijing
5.0 of 5 Hotel   |   No.1 Guanghua Road, Chaoyang District, Beijing 100020, China (Guomao)   |  
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Kerry's Weekend Package
Ranked #8 of 5,414 Hotels in Beijing
Wokingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“as a total package very good”
5 of 5 stars Reviewed December 24, 2012

A very good hotel where the management clearly try hard to achieve - and do achieve. The total package is a vey good experience and I will use again. The rooms, service, food and faciites are very good. I am not sure if the price is competive, but it's okay. Not the best hotel I have used in China but close to it.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, December 25, 2012
Dear valued guest, thank you for your comment and we are glad to know that you were satisfied with our services. Taking this opportunity, Kerry Hotel, Beijing wish you a Merry Christmas and Happy New Year! Look forward to seeing you again!
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659 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Richmond, Virginia, United States
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 16, 2012

Another great Kerry Hotel with an excellent Club Lounge and service. The made to order station completely spoiled me and there is nothing like checking in with a glass of champagne. The heated toilet seats and clock in the bathroom mirror were those little extras that keep me coming back to Kerry properties.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, December 19, 2012
Dear valued guest, thank you for your comment and we are glad to know that you had a nice stay experience with us. Look forward to seeing you soon. Regards, Quentin
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Kolkata (Calcutta), India
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 5, 2012

Kerry Hotel unremarkable one. A connecting bridge to a high-end shopping centre that announces it as a luxury property. Friendly staffs are very well conversant in English.
The rooms are generous in size with standard decoration. The clever detail of a peekaboo door to hide electronics ports was nice. I was staing on the 12th floor and the room was great. It was very clean and inviting, It was very quiet and I was very pleasantly surprised to see the fancy heated toilet seat by Toto. also the Rain Shower... it requires special mention.
Breakfast was impressive, with many hot stations serving different cuisines and a lot of fresh fruit, including mangoes! A rare and welcome treat. Location was very good, especially if you're working in the Central Business District. Cabs are plentiful and the concierge will be on hand to get them for you. It's definitely recommended, especially for business travellers

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Top Contributor
104 reviews 104 reviews
87 hotel reviews
Reviews in 40 cities Reviews in 40 cities
421 helpful votes 421 helpful votes
3 of 5 stars Reviewed December 4, 2012

As you walk through the doors the unforgettable Shangri La Hotels fragrance hits you, instantly reminding Shangri La lovers that you are home. Sadly the Kerry is otherwise an unremarkable hotel with nothing except for a connecting bridge to a high-end shopping centre that announces it as a luxury property. The rooms are generous in size with standard decoration. The clever detail of a peekaboo door to hide electronics ports was nice but not enough to extract a 'wow'. During my recent stay there was a strange smell coming from the pipes in the bathroom which was enough to raise concerns about but nothing could be done to resolve it. Food from the room service menu was hit and miss (the tofu burger was a delicious surprise), the gym was being refurbished and I worked out in a ballroom with cigarette smoke wafting in from adjoining rooms. It was generally difficult communicating with staff even when writing things down in Chinese and using copious amounts of sign language. My stay was not an unpleasant one but yet it wasn't an outstanding one.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, December 5, 2012
Dear valued guest, thank you for choosing Kerry Hotel, Beijing during your stay. Your comments and feed back are appreciated . As we value or guests opinions and always want to enhance their experience when they stay with us, we have reviewed your comments carefully and will use them to improve of services. I would like to personally assist you with your next booking and I can be reached at quentin.zeng@thekerryhotels.com or 86 10 8565 2680. Looking forward to meeting you soon. Regards, Quentin
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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2012

Kerry Hotel has fantastic service and great facilities. I was lucky to stay on the 21st floor and the room was great. It was very clean and inviting, and small touches like providing me with stationery items was deeply appreciated. It was very quiet and I was very pleasantly surprised to see the heated toilet seat - definitely welcome during cold winters! Toiletries were my favourite L'Occitane - they definitely did pay attention to even the quality of their products.

I used the hotel transport and this is a good choice for anyone reaching Beijing late at night. My flight was delayed and only arrived in Beijing at 130am. There was someone who escorted right from my plane's gate through immigration - very impressive. The drive was extremely comfortable and they even had an iPad for me to use, sign of keeping up with the times.

Breakfast was impressive, with many hot stations serving different cuisines and a lot of fresh fruit, including mangoes! A rare and welcome treat.

Location was very good, especially if you're working in the Central Business District. Cabs are plentiful and the concierge will be on hand to get them for you.

It's definitely recommended, especially for business travellers.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, November 20, 2012
Dear valued guest, your positive comments and feedback are much appreciated. We are glad that you had such a pleasant experience with us. It's our pleasure to continue to strive to bring you excellent service and offerings. If you enjoyed the breakfast buffet, we hope that on the next visit you try our lunch buffet. We look forward to welcoming you back on your next trip to Beijing.
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Seattle, Washington
Top Contributor
89 reviews 89 reviews
82 hotel reviews
Reviews in 57 cities Reviews in 57 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 15, 2012

This is my favorite hotel in Beijing. Have stayed here for many years and always love it. EVERYTHING is well done! The fitness center is one of the best you will ever find in a hotel. Only problem is that the price has climbed considerably over the years and I now must often stay in the nearby Traders hotel (same Shangri-La chain) in order to stay within my travel budget (which has not climbed considerably). If the price is within your budget, I'm sure you will enjoy your stay at this fine hotel.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, November 18, 2012
Dear valued guest, thank you for your review and we all looking forward to seeing you for your next trip in Beijing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 3, 2012

This hotel has utterly impeccable service. The staff is superb in their attentiveness. The concierge was excellent with bookings of tours and restaurants, printout of directions in English, with Chinese directions to give taxi drivers. Good buffet breakfast with many different cuisines represented.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, November 12, 2012
Dear Valued Guest,

Thank you for your positive feedback and comments. I'm glad that we were able to assist you with getting around with ease on your trip. We will continue to strive to bring our guests great service and look forwaward to seeing you the next time you come to Beijing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kerry Hotel Beijing

Address: No.1 Guanghua Road, Chaoyang District, Beijing 100020, China
Location: China > Beijing Region > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Beijing
#3 Business Hotel in Beijing
#5 Luxury Hotel in Beijing
#39 Family Hotel in Beijing
#348 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kerry Hotel Beijing 5*
Official Description (provided by the hotel):
Kerry Hotel, Beijing, a stylish, modern luxury hotel, is situated in the Chaoyang district - Beijing's diplomatic, commercial and financial center. The city's popular historical sites, such as the Forbidden City, are also just short distances away, making it ideal for both business and leisure travelers. All 486 rooms and suites have a contemporary design with the comforts and conveniences of the ultra-modern home. It also boasts some of the largest conference facilities amongst hotels in Beijing.Situated in Beijing’s central business district and just 25 minutes from the international airport, Kerry Hotel, Beijing’s location is enhanced by its proximity to major cultural, shopping and entertainment sites.The hotel’s stylish interior is matched by modern day comforts such as complimentary Wi-Fi connectivity throughout the hotel, all 486 guestrooms, function space, and even in the limousines. Paperless check-in and check-out and complimentary mini bar upon arrival, are some of the hotel’s signature services.Wine and dine facilities are presented through four establishments. Kerry’s Kitchen delivers authentic Asian cuisine, while Kerry’s Pantry is a gourmet deli. The Horizon Chinese specialises in authentic Cantonese cuisine, along with Beijing and Sichuan signature dishes. An award-winning bar and lounge, Centro features live jazz, fine wines and real cocktails in a seductive atmosphere.With more than 6,000sqm of function space, the hotel is the preferred choice for star-studded galas, meetings and conventions. Spread across three levels at 6,000sqm, Kerry Sports features a 24-hour gymnasium, indoor swimming pool, multi-purpose courts and a recreation room, plus an outdoor jogging track. ... more   less 
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Also Known As:
Shangri La Kerry Centre Hotel
Shangri La Kerry Centre Beijing

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