Kerry Hotel has fantastic service and great facilities. I was lucky to stay on the 21st floor and the room was great. It was very clean and inviting, and small touches like providing me with stationery items was deeply appreciated. It was very quiet and I was very pleasantly surprised to see the heated toilet seat - definitely welcome during cold winters! Toiletries were my favourite L'Occitane - they definitely did pay attention to even the quality of their products.
I used the hotel transport and this is a good choice for anyone reaching Beijing late at night. My flight was delayed and only arrived in Beijing at 130am. There was someone who escorted right from my plane's gate through immigration - very impressive. The drive was extremely comfortable and they even had an iPad for me to use, sign of keeping up with the times.
Breakfast was impressive, with many hot stations serving different cuisines and a lot of fresh fruit, including mangoes! A rare and welcome treat.
Location was very good, especially if you're working in the Central Business District. Cabs are plentiful and the concierge will be on hand to get them for you.
It's definitely recommended, especially for business travellers.