I had a most wonderful experience at this hotel. Their Guest Relations Officer, Michelle Han, greeted me on arrival. She was helpful and very client-oriented. The check-in was done super efficiently in my room. Michelle suggested that I upgrade to a package with breakfast, laundry and return limousine transfer - great value-adds and for less than I had budgeted to pay. I happily took her suggestion. She was patient in attending to my enquiries and making alternative transfer arrangements due to last minute changes to my flight schedule. She was there to say goodbye to me on my way out.
All-in-all, a very personalised and attentive approach, which is very much appreciated.
Other staff I met were friendly and always kept a smile on their face.
I will definitely stay again at the China World Hotel when I next visit Beijing!
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- Also Known As:
- Shangri La Beijing
- China World Beijing
- China World Hotel Beijing