This is a BIG hotel. There are many people around during day time. If you are looking for quietness, you can only experience that early in the morning or late at night - the best time to appreciate the artistic paintings and flower arrangements in the lobby and lounge. I stayed in the Garden Wing. The facilities in the room were a bit dated comparing with other modern hotels in Beijing. Despite of which, the bed was very comfortable and I had a good sleep. The hotel provided excellent service which has made up for everything. the staff at the reception counter, health centre and restaurants were all polite and genuinely caring. They would do extra miles to make guests feel at home. The Chi-spa was good but about 50% more expensive than similar spas in other Beijing top hotels.