No surprise there that this 5-star hotel provides excellent service -- for the price, it better does, even though I bet many people are not paying out of pocket anyway.
The porters were extremely helpful and saved my day after I forgot my passport on the taxi -- because I was so tired after being stuck in the traffic for 3+ hours from the airport! They radioed the front gate and the taxi driver quickly came back with my passport. Thank god!
Nothing to comment on the room, which was perfect. The old-fashioned desk chair was not very comfortable for work though. The maid left a mouse pad for me on the next day after seeing me using a piece of paper on the glass desk as a replacement. Nice little touch.
As is everywhere else in China, food was just wonderful. Service at the restaurant was excellent, for both breakfast and dinner. Again, I can't comment on the price since I didn't pay for it but the menu looked reasonable for the price from what I can recall.
I actually have no idea about the location because we were taken to all business by car service. However, I guess this isn't in a very central location based on the street scenes to and from the hotel. For starter, it is at the corner of to freeways. However, my room up in the 14th floor was absolutely quiet despite the proximity to busy traffic.
I probably would not stay at this hotel were it not for business, not because of the price but more for the location. Unless you drive, there doesn't seem anything to see around the hotel ground. You have to take taxi everywhere and the taxi line in the morning was very long for the week I stayed there. They dispatchers were very efficient and helpful though, as was almost every young man and woman in China. My take of China is that as long as money is on the table, everyone works super hard and the service is simply perfect. The same can't be said for other big cities in Europe and the US.