We stayed twice in this hotel, end of April and beginning of May. The first stay was a lot better than the second. Arriving early in the morning, we could already check-in to our room. On the other hand, arriving at 1 pm, our room was not ready, neither the one of our friends. Staff was very unfriendly and did not offer any alternatives. We had to insist, that one room at least should be ready at 2 pm. The promised to send the key to the spa/pool, but didn't work out. We had to go back to the lobby with the bath robe in order to get the key... Unfortunately the key didn't work on our door. Luckily a cleaning lady opened the door, so we didn't have to go back. We called the front desk and they promised to send the new keys up.... They never came..
The pool was ok, but rather very cold (air and water).
Price value always ok, since we got a good deal, but it is not like any other peninsula hotels.
Location is very good and close to the shopping street and to several sights.
The first stay, we where in the executive floor. The complimentary cocktails and wines were of very poor quality. The drink had to be mixed by the guests and the snacks very limited.
Breakfast on the other hand was ok.
Room was ok and very clean. No amenities for kids.. We had to ask for it.
Service in executive club was way better, but still not peninsula style. Staff from the executive lounge didn't even know the check-in procedures at the airport ( air china), nor could inform us that there is no web check-in for air china.
I would definitely check out another hotel on our next stay in Peking.
- Official Description (provided by the hotel):
- Tech gadgets, Internet. The hotel's 525 rooms and suites offer complimentary wireless and wired Internet access, MP 3 / MP4 connectivity, silent fax machines, DVD/CD players, electronic bedside control panels, and telephones in bathrooms. ... more less
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- Also Known As:
- The Peninsula Beijing Hotel Beijing
- Peninsula Beijing
- Beijing Peninsula
- Peninsula Hotel Beijing