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“Nice Hotel Overall” 4 of 5 stars
Review of Grand Hotel Beijing

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Grand Hotel Beijing
5.0 of 5 Hotel   |   No.35 East Chang'an Street, Dongcheng District, Beijing 100006, China (Tian'anmen / Wangfujing)   |  
Hotel amenities
Ranked #103 of 4,972 hotels in Beijing
Surrey
Top Contributor
73 reviews 73 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
61 helpful votes 61 helpful votes
“Nice Hotel Overall”
4 of 5 stars Reviewed April 19, 2011

Grand hotel is located on a 5-10 minutes walk from forbidden city and 4-5 minutes walk from the famous Wangfujang street. So the location is really convenient. Hotel decor is elegant and the rooms are spacious. The room rates are on the high side and the same is true for the breakfast. However, the breakfast is good with tons of variety. There is a money exchange and a tour desk in the main lobby, however I checked with them and their rates were very high and you can get the same tours at much lower price from other agents. Generally, our stay at the hotel was good. The hotel staff is nice and willing to help you. The staff in the breakfast room were really nice. The staff at the front desk were nice too however some of them need training in smiling. The beds were comfortable as well and not as hard as in other hotels.

We encountered two problems in the hotel and one of them might influence weather you want to stay in this hotel or not, This hotel has shut down their airconditioner for the spring. For the locals it might not be a problem but the people who go from cold climates really feel the heat at night. For couple of days we could not sleep properly and had to get the windows opened and even that did not help too much.

The other problem was that the shower drain was plugged and the whole shower pan flooded with water. We called the staff and they probably cleaned it but next day same thing happened.

I would recomend staying in this hotel provided the air conditioning is working and you get a reasonable rate.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2011

This hotel is good and worth it if you get a good rate. The views of the Forbidden City are nice but probably not worth the extra money. You can go to the tenth floor and see the views without paying the extra money. The pool could be warmer. The beds were great. All in all a good hotel but for China standards, not the most modern. The hotel does have some amazing art throughout. I still preferred a Ramada is Shanghai to this hotel.

  • Stayed April 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 4, 2011

The first room they gave use was bad. My friend went back down and complained and the changed us with no complain to a better room. The location of the Hotel is excellent. We stay for 3 nights and cannot complain ( we were travelled on a budget) I would list as an average hotel. If you need great location next to subway train and main street on a budget it is great safe hotel. I am will stay at the Hyatt next time, just across the road but traveling with my kids. (not on so tight budget) Again for the location and tranport it is great if you cannot afford the the top end.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2010

Was invited by the Chinese government and they put us up at this hotel. We stayed in amazing rooms and we would wake up every morning to a good view of the Forbidden city! The restuarant was good and the location is excellent.

I did look up on the internet and saw that it could be quite pricey.
Given that most times you would not be spending time at the hotel, I would probably not book this hotel for myself personally and would rather stay at the Grand Hyatt down the road.

however, all in all, it was a great experience.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 1, 2010

I stayed at the Grand twice during a recent trip to China as they had good deals on for a 5 star hotel. The location is amazing - you can see the Forbidden City from the Palace View rooms (we got upgraded to these both times) and walk there in 5 minutes through a nice park which means you can avoid the crowds. The place clearly was very grand indeed when it was built and the quality of the furnishings clear - lovely walnut cabinets, comfy huge beds etc. However, it all feels dated now, and a little worn around the edges.

The service is outstanding. I was waiting for a parcel to be delivered which encountered a customs problem. The concierge took charge and ended up using her own personal ID to claim the package and get it to me. The reception and restaurant staff were all very efficient and when arriving for the second time 3 hours earlier than check-in, we only had to wait an hour before getting in to the room (which we spent eating Breakfast from the expensive but pricey buffet).

One disappointment was the roof top bar is now closed permanently. One of the main selling points and one of the deciding factors for staying was taken away. Also, the 'bar' in the atrium is often taken for weddings at weekends making very little room for guests - there are very few bars in this part of town and your best bet is Raffles a few doors down.

A further thing (which appears to be a trend in Chinese hotels) is that rooms offer free high speed internet which you plug in to, but if you want to use a computer to access the internet in the business centre, then it is very expensive and this was the most expensive I came across - chargeable at 0.40 Y per minute plus a connection charge for very slow connection speeds. Complaining about the speed and how this increased my cost met with a blank look and no offer to reduce the cost.

This is a good place, comfortable and calm (very rare in Beijing) and I would have no problem staying here again, I just wouldn't pay the 5 star rate card for it .

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stuttgart
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2010

The hotel was OK. The location is great. But the rooms are old and have not been renovated in a while. Also the hotel calls itself a member of the "Leading Hotels of the World", a membership that should clearly be withdrawn. The service was not 5 star worthy and the carpet in the room was absolutely disgusting. Sorry, but if you know what a 5 star hotel looks like you should avoid this one.

  • Stayed July 2010, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Earth
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 7, 2010

There was a time when this was THE hotel in Beijing and it does have the best location in terms of proximity to Tiananmen but in post-Olympics Beijing there are a tonne of new hotels out there with top-notch modern luxurious rooms and this property is just tired and old by comparison. Smoky, terrible pool, average food. Rooms are not modern but are very opulent and comfortable.

  • Stayed November 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Beijing

Also Known As:
Beijing Grand Hotel
Address: No.35 East Chang'an Street, Dongcheng District, Beijing 100006, China
Location: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#74 Luxury Hotel in Beijing
#256 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Beijing 5*
Reservation Options:
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