Thru my visits to trip advisor, we planned our once in a lifetime trip to China with China Odyssey,CO my consultant was Kalinda. Our travel included Beijing, Xian, Guilin, Chongquin, Yangtze River cruise and concluded with Shanghai. Our group of 4 included ages from 63-74. CO was very good to work with, emails back and forth were timely and as their motto goes "we were never alone". They do not book the flights from the states and return flights, which turned out to be the only problem we encountered .( We flew with Hainan Airlines from Seattle and the flight went well, but on our return we encountered our problem. The flight from Shanghai did not leave on time, 1 hour late and they would not hold the flight in Beijing, so we missed it, along with two other passengers. It was a very frustrating matter and it was quite a standoff with Hainan airline officials. We ended up splitting up into a group of two and a group of 6 with the group of two making the flight the next day on Korean Airlines and the group of 6 waiting an extra day and flying with Hainan.)But when I called CO, they were ready to help us in any way they could . It was a lot of travel in that amount of time, 4 in- country flights. But they all went without any problems, were on time and our guide in each city was always waiting for us after we had gathered our luggage. Our first hotel was the Days Inn Forbidden CityOur guide in our first stop, Leo, was excellent. He didn't push us, but was very helpful and fun. Our transportation in each city was a mini van. In Beijing we started with Tiannenmen Sq. and the Forbidden City, unbelievable. It was a holiday and the temples were filled with burning incense . (We travelled from April 3-17, temps were a little cool in Beijing and warmed up as we travelled south, concluding in Shanghai.Also while in Beijing we visited the Summer Palance, Ming Dynasy Tombs and the Great Wall.and the hutongs.Traffic in Beijing was amazing and our drivers got us everywhere safely. Our first flight was to Xian, stayed in the nicest place on the trip Mercure on Remnin Sq. I better not go thru the whole trip, but in short, China Odyssey did a great job, provided what we asked for and always made us feel safe. Thanks to all those who helped.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 7, 2013
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Thank you for taking time to share your travel experience with us on Trip Advisor. We're happy that you enjoyed the China trip with us. I’m sorry to hear you missed the return flights. There is still much work need to be done for airlines in China to improve their service... “You’re not alone with Odyssey” is our motto. With this in mind, we’re always there ready for help whenever you need.
Thank you for your compliment on our company and your tour guides. I’ve shared this review with all staff in China Odyssey Tours. Look forward to your next trip with us!
You're not alone with Odyssey!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.