I thought the hotel was beautiful, comfortable, and modern. Food was expensive for Beijing but tasted fine. I loved the breakfast. I was traveling with a group and desk staff seemed more helpful to those who appeared European or American. The big let down was at checkout the desk staff put all of the groups dirty washcloths, towels, and pillowcases on the front desk and tried to get money out of us. Charging $6 for washcloths and $20 for towels. These were things just used that morning. They weren't washed yet. When we refused to pay and used normal hand-soap to washout a cloth they finally left us alone. I think they thought because we were a tour we'd be easy money. It was a sour ending to a good stay. Too bad!
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