My husband found out about the personal guides via Trip Advisor, what a lifesaver! We contacted Jessie but unfortunately she could not help us as was already booked but advised that her colleague Lisa was available. All of our e-mail communication was with Jessie. Jessie was very prompt at responding to all of our queries and changing any items on our itinerary. We could not have been happier with Lisa, such a kind, prompt, thoughtful young woman, great English and she was so patient and caring with our 2 young daughters (5 & 7). Lisa patiently answered all of our questions and our children's, there was a point as we were wondering around the Forbidden City that our girls were overwhelmed by all the attention and photographs from the other local Chinese tourists, they also liked to stroke their hair, to be fair, a lot of whom have probably not seen many Westerners. Lisa soon took care of this that's used them that the girls were to be left alone, which we would not have been able to communicate without our fabulous guide. We spent 3 days in total with Lisa showing us around this fabulous city and province, with a dedicated driver for those 3 days too - our guide was invaluable and we would not hesitate to recommend Lisa or Jessie enough. My favourite trip was to see The Great Wall, this was also our children's favourite trip, just an amazing structure - wow! There is so much to see in China, I am sure we will return to this fabulous Country.
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