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“Peaceful Residence” 4 of 5 stars
Review of Holiday Inn Beijing Focus Square

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Holiday Inn Beijing Focus Square
4.0 of 5 Hotel   |   Building A, Fangheng Internatioanl Mansion, Building 3, No.6 Futong East Street, Chaoyang District, Beijing 100102, China (Wangjing)   |  
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Ranked #86 of 5,416 Hotels in Beijing
Beijing, China
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Peaceful Residence”
4 of 5 stars Reviewed September 20, 2013

I stayed in this hotel for about 10 days when I visited Beijing in June 2013. The purpose of my visit was to attend my Ph.D. graduation ceremony. i was accompanied by my son who is 15 year old. I did the booking through the internet as it is much cheaper. The room was spacious and very clean.
The hotel is located in Wangjing sub district, northeast of Beijing, which is not far away from the airport. It is a little bit far from the CPD area (around 25 minutes). If you seek and care about peaceful and quite places, then this hotel is one of the best choices. The breakfast is quit good. with regard to the staff of the hotel they are average and most of whom speak some English.
What I liked the most about the hotel is its excellent location, as it is surrounded by a large number of Chinese, Korean and Japanese restaurants, Super market, shopping malls and many other facilities and services. We found it very easy to get a taxi at any time with the help of the hotel staff and without it.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeijingMiaomiao, General Manager at Holiday Inn Beijing Focus Square, responded to this review, October 11, 2013
Dear Guest,

Thank you very much for having taken the time to report about your expeirence at our Hotel. Your comments are very much appreciated and are an encouragement to improve our staff general hospitality knowledge and also their level of English.
Thank you again for being our guest and should you visit our Hotel again, please let us konw.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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96 reviews from our community

Traveler rating
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    48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Qingdao, China
Top Contributor
118 reviews 118 reviews
67 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

I was wondering what would make the difference between staying here and at the nearby HIE, Wangjing? For sure I would spend only half the tariff and both just a 100m apart would have the same locational advantage/disadvantage. Service in general at Holiday Inn is meant to be better but I am doubtful of that. A few exceptions I could accept is the smart concierge Blake and perhaps ne of their front end staff, Paul. Though I did not much face any problems here during my stay, the executive lounge was closed, the restaurant almost had stale services and menu, staff were mere lifeless beings, do not know why? Fitness center is good and so was the swimming pool. Staff there were full of life. To sum up, a good hotel but could beef up its involvement with guests and add some lessons on greeting, guiding, etc. the nearby Focus mall and the nearby another big mall adds to the locational advantage.

Stayed September 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeijingMiaomiao, General Manager at Holiday Inn Beijing Focus Square, responded to this review, October 11, 2013
Dear Guest,
Thank you very much for your comments regarding your recent stay at our Hotel. By pointing out our shortcoming, your observations are certainly very useful as they help us to improve our services. In particular you can rest assured that we will strengthen our training in the basics of hospitality.
Thank you also for praising some of our Staff members, this is very encouraging for all of us.
Should you choose our Hotel again in the future, please do not hesitate to let me know(ext.6101), I would be much honored to meet you.
Best regards.
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Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 29, 2013 via mobile

I found that this hotel was central from my office. The rooms are very clean, the restaurant are good and if you do want to eat in you can just walk to another restaurant near the hotel, there are a lot of them. If I one complaint that would be that some of the staff a cannot speak very good English and this bring an International Hotel I expected them too.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeijingMiaomiao, General Manager at Holiday Inn Beijing Focus Square, responded to this review, October 11, 2013
Dear Guest,
We are very grateful for your comments and pleased to know that you have overall benn satisfied with our Hotel. I agree with you: the English level of our staff is still not good enough but you can rest assured that we are now focusing on English language training (since your last visit, we have a Native American Citizen as a teacher!)
Thank you very much for your time and for being our guest.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Top Contributor
68 reviews 68 reviews
53 hotel reviews
Reviews in 46 cities Reviews in 46 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 26, 2013

I stayed here for a week and a half on business and was impressed.The rooms are a good size, with a comfortable bed and nice bathroom. There's a working desk and sofa. Bathrobes and slippers provided.

As others have said, this is not the place to stay if you want to see tourist sites in the centre, but it's good if you're visiting offices nearby and there is a useful shuttle service each morning.

Service is very good - I rang guest services with a couple of queries and got answers straight away, from someone who spoke good English. Breakfast is excellent, with plenty on offer for all nationalities.

My only complaint would be about the food at other times of the day. I tried one of the restaurants in the late evening. There was nobody in it. I was asked if I wanted the buffet and asked if there was anything for vegetarians on it ... at which point they pointed me to the main menu. I could eat pasta with a tomato sauce or a green salad. That was it. The same choice appears on the room service menu. China has such an amazing range of vegetables - please put some of them on the menu! However, there is a mall just around the corner from the hotel with a good choice of restaurants.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

I stayed here during a business trip mid April. Rooms are quite good & still feel relatively ‘new’.
One issue that I had with my room was the air con. When I arrived it was 35 degrees in the room (very hot). I thought that because the afternoon sun was shining through the window & the air con was off when I got into the room it would cool down a bit later on. I left my room for about 3 hours and when I returned it dropped only a few degrees (still quite warm), buy that time it was too late for me to be bothered to ask for another room. It did eventually return to a lower temperature (but took almost 2 days). So check to see if your air con is working when you get to the room.
Location wise it is ok if you are travelling for business, and your office is in the area, but i think if you are visiting Beijing on a holiday you might want to stay somewhere else. As access to the city area is quite far & there is no metro station near by. Even if you walk to the metro station (about 20mins) you need to change trains about 4 times before you make it to the down town area. It took us a bit over an 1hr to get there. A taxi is probably a better bet, and it will cost you around 35RMB.
I had a spare day and wanted to book a trip to the great wall and I did via the concierge. One word of advice, DON’T do this if you don’t want to be ripped off. I paid 400RMB for a day trip & the hotel books via an external travel company that comes to your hotel & picks you up. I got talking with some of the other tourists & some of them paid from anywhere between 150 – 200 RMB (online), so I was charged double. When I asked for a receipt, they said that they couldn’t provide me with one & I could only pay cash for it. I wouldn’t have mind if they charged me a bit extra, but I think that more than double is excessive.
One of the key challenges that i had was the level of English of the staff at the hotel. In all interactions they 'speak' fine. But the issue is when you ask them a question or have a request no one can understand. They seem to know a certain scripts in English & that’s about it.
I am a vegetarian & it was extremely difficult for me to communicate what I wanted to eat, after a few failed attempts and a wrong meal delivered ( I was eating at the Chinese restaurant in the hotel, Chopsticks); I ate it anyways, but I think that this is pretty poor for an international chain that caters for the international business traveller.

Room Tip: Ask for a non smoking room with a king bed on a high floor. Make sure the aircon in your room works.
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

Stayed here during a business trip. Great value for money. The hotel is clean and fairly new. The staff are efficient. For what you're paying in a super high cost city of Beijing, it's a very good deal. The only down side is the location. It's very far from the city center. If you are having meetings there, I don't suggest you stay here. It will take you more than an hour to get to first or even second ring road. Overall, it's a great value for money hotel.

Stayed August 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salta, Argentina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2013

Clean and breakfast good. Many restaurants are very close. 798 Art Zone is also close. But when you want to go to city center using public transportation such as metro, its location is not satisfactory.You need to take a Taxi to metro station, about 2 km. Except this, I recommend this hotel strongly.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Beijing Focus Square

Address: Building A, Fangheng Internatioanl Mansion, Building 3, No.6 Futong East Street, Chaoyang District, Beijing 100102, China
Phone Number:
Location: China > Beijing Region > Beijing > Wangjing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Luxury Hotel in Beijing
#70 Business Hotel in Beijing
#217 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Beijing Focus Square 4*
Number of rooms: 275
Official Description (provided by the hotel):
The Holiday Inn Beijing Focus Square is the newest and tallest international mid-scale hotel at Wangjing’s famous business hub which is within walking distance to many multinational companies while surrounded by a wide variety of dining and shopping outlets. The hotel is the best choice for discerning business travellers, meeting delegations and those who enjoy the exclusivity of club facilities with a panoramic view complemented by a dedicated team offering efficient and friendly service. The hotel offers 275 beautifully furnished rooms including 61 executive floor rooms and 21 suites all located between the 30th and the 41st floor with great view over Beijing city and suburb. The lobby and lobby lounge, boasting stylish and contemporary design, both face a beautiful and quiet courtyard garden inducing a relaxing atmosphere. On the 5th floor you will find a 25 meters long swimming pool engulfed with natural light, exclusive steam bath and sauna facilities, as well as an exceptionally well-equipped gym.Dining facilities include an All Day Dining restaurant serving Western and Asian cuisine and taking the ‘cooking station’ concept, the Sao Paolo Brazilian Restaurant boasting authentic Brazilian barbecue; the Sunshine Terrace stylish outdoor dining venue for casual diners, the Chopsticks Chinese Restaurant offering a great selection of Cantonese and Beijing dishes in an elegant and comfortable atmosphere with spacious private rooms available. The HI Bar is a fantastic place to meet in Wangjing. A 420 square meters ballroom and 7 breakout rooms with day light and fitted out with state-of-the-art meeting equipments as well as an impressive boardroom with the latest in-room high-tech meeting facilities can accommodate all types of conventions, meetings, training seminars and weddings. ... more   less 
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Also Known As:
Holiday Inn Beijing Focus Square Hotel Beijing

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